She was kind and professional at first. However, her attitude changed over time and became pretty…read morerude, especially when I tried to schedule appointments around my work hours. On two occasions, she pressured me to come earlier the same day, even after I explained I was working and would keep our original appointment time. During one session, I politely asked if she could turn off the heater because the room was too hot. She rolled her eyes and turned it off in a passive-aggressive way, which made me feel very uncomfortable. I initially assumed she was just having a bad day and gave her a few more chances, but her attitude remained the same every session after that. I don't think going back again.

@Iryna, RE: your trashy excuse of a reply…read more I've been to enough electrolysis practitioners to know that I had enough hair growth for you to still remove some hair. I even told you to remove what you could and not worry about what you can't. What makes you trashy and unprofessional is that you BERATED your customer, even after I told you I understood what you were saying. You wouldn't shut up about how it wasn't the perfect conditions for you. Frankly, you made yourself sound like a whiny brat. I don't think you tried that hard, even for what I paid you. You MADE FACES at a paying customer, rolled your eyes and acted like everything was a burden for you, including me asking where I could set my bag down. Not ok, Iryna. That's bratty, unprofessional, and rude. As I mentioned in my first review, your tone of voice sounded annoyed before the consultation even started. As I recall, you didn't say hello. You called my name to come in with a really snide tone, as if you're already irritated, and then you started asking blunt questions about whether or not I've had electrolysis. Oh, then you asked where I wanted hair removed. I said face and neck and you were even rude about that. Your snappy response, "WHERE on your face?" At that point, I already knew you were not someone I'd ever return to, so I gave you the two areas where I know there was enough growth at the time: chin and eyebrows. You barely removed anything and spent more time acting irritated that I couldn't read your mind for where my head should be turned or that you didn't think there was enough growth for it to be worth your time. Other practitioners would've been happy to work on me without acting lazy and negative. I know that, because I've been to other practitioners who happily removed more hair than you did with the same amount of growth. I'm sorry that you don't think you should behave professionally with people. Good luck making money with your trashy, rude behavior. Feel free to leave more whiny excuses on here for why you think it's ok to act like that with customers, as if that's some sort of professional reply. I'll just keep leaving my reviews of how rude you are every time you do. Do us all a favor and don't be in a service business if you're going to act like you hate people. No one needs your atrocious attitude, especially if we're paying you.

I found Litsa from Yelp. I called her and she was very knowledgeable about electrolysis. I made…read morean appointment with her for 2 weeks in advance. It was the soonest time that fit into my schedule. I am very busy as I work full time, go to school full time and rehearse with a modern dance group. We made the 1/2 hour appt for 10 AM on a Wednesday and I told her that I had to meet a client at 10:45 down the street. The day of the appointment it took a bit longer than I expected and I was 8 minutes late. It sucks that I was late but I am the client and I was thinking if she has to cut it short it is my fault. So I run into the salon and I thought I was in the wrong place. There was a bunch of little old ladies getting curlers put in their hair by other little old ladies. There was no receptionist and one of the ladies with curlers asked me if I was waiting for Litsa. When I said yes the woman with curlers said Litsa would be with me soon. So I was waiting. I thought perhaps she was in the back room waiting for me. I continued to wait. I started getting nervous then I started getting pissed. Where is she? Did she get into an accident? At about 10:23 a door opened and a man walked out. Then about a minute later an older later walked out and told me that she was Litsa and she would help me after she went to the bathroom. Huh? You are 25 minutes late the first time meeting a client who mentioned she is in a time crunch and the first thing you say is that you are going to make her even later as you go to the bathroom. I was pissed. I told her that she is 25 minutes late for a 30 minute appointment. I told her I have to meet a client in 20 minutes. I couldn't even think as I was really upset and she kept asking what she could do to make it better. She decided she was going to work on me a bit and not charge me. So immediately she laid me down and spent the next 15 minutes removing hairs. She never did go to the bathroom by the way and I did feel a little bad. In the end I was on time for my client and I did not have to pay a cent. She did remedy the situation and I booked another appoint with her as I felt a little guilty not paying anything. Her place is really close to my office so it is really convenient. I'll see if it ends up working out. She mentioned that she does answer the phone when she is with clients and I know that is going to irritate me to death. When you pay 40 USD for a 15 minute appt it is costing you almost 2 USD every time she answers the phone. I had a previous electrolysis that would screen her calls and every once in a while she would answer if it were someone that she was having a hard time reaching. This happened once every 8 visits or so. Anyway she did remedy the situation lets see if anything happens the next time.

This is not your typical electrolysis place. It's a hair salon filled with elderly people and…read morethere's very little privacy as you get your electrolysis. I decided to try this place as it was the closest to my work. Never coming back! The appointment was never taken seriously. Waited for my appt for over 25 minutes. I could hear someone was being serviced ahead of me, but the conversation kept going and I waited and waited. I finally asked the hair stylist outside, who said it "she is never on time." What?!!! I wasted a whole hour coming here and had to leave because she was so late! No apology either. Plenty of other places to go! Never coming back.

I have been going to Robin for about 8 months. She is…read moreawesome! Very professional and her shop is spotless and very welcoming. I highly recommend Robin for hair removal and skincare!

This review is on the personality and bedside manner of Robin, not necessarily the salon or service…read moreitself. The salon is cute and clean. Prices are average. Service itself, what you'd expect. My problem is two of the following things: 1) once the service is completed, Robin gives you a small ice pack. She asks you to RETURN it on your next visit because she re-uses the mini ice packs. I find that to be very unhygienic and a red flag for me. 2) I discontinued service because my skin was darkening in the spots where the hair was removed (not unusual for my skin type). When I explained why I would be discontinuing service, she blamed me and mentioned repeatedly that I already had darkness on my face. I did NOT have then where the new spots had appeared. I didn't blame her, just starded facts as to why I'd be discontinuing service and she got defensive and blamed me/my ethnicity/skin for what happened after. Unprofessional. As someone whose job it is to deal with many different skin types I could not believe her unprofessionalism and lack of finesse when describing my skin type.

Wonderful salon! Liz is lovely. I look forward to returning. A friend recommended Liz and my friend…read moreis a good ad for Liz' services and expertise.

I've been seeing Liz for everything--skin, body, brows, lashes--for about...five years now? But I…read morefeel like I've known her forever. It goes without saying that she's a pro: She's my first point of contact for skincare, and I trust her judgement as much as I do my derm's. But what Liz does is so much more than skin deep. Look, an aesthy's job is serious. When they do it right, it can lift our spirits. And Liz has seen me walk into her salon at my WORST--and helped me leave looking and feeling my best. She's that kinda person, and that kinda aesthy. It's such a gift. So I'd follow her anywhere. Who knew I'd look forward to having hot wax spread all over my nether regions!

This little hidden gem was a bit tricky to find but once I figured out that it was a stall within a…read morelarger building, it clicked! Alicia was so friendly and efficient. With the numbing spray, I flinched much less than normal. She paid attention to details and made me felt at ease. It was a smooth process (haha no pun intended).

Very clean, efficient, and easy. Great location. Professional. Always happy with wax results. Could…read morenot recommend more.

I was impressed by the quality service I received from Raphaela at Ellagance Esthetics. She was…read morepunctual, confirming my appointment and providing detailed instructions on finding her suite. Don't be fooled by the outward appearance of the building. Raphaela has designed a comfortable oasis where I could fully relax during my waxing session (and if you've ever gotten a Brazilian, you know how difficult that is to achieve!). Raphaela was warm and attuned to my comfort throughout the session. She asked my preferences for music, hard or soft wax, and for breathing deeply in anticipation of her removing a strip. Raphaela provided one of the most painless Brazilian waxes I've ever received. Her friendly conversation was a great distraction from the inevitable pain of waxing. I am happy to find a new aesthetician in Raphaela! I'd highly recommend giving her a try.

El servicio por primera vez fue una maravilla excelente trabajo una muchacha dedicada a su trabajo…read moreel trabajo genial 100% recomendada suave con el proceso y delicada todo fue maravilloso This place was was wonderful, delicate soft, clean, very professional step-by-step guided. It was a wonderful experience for me. I will definitely be returning back to this place. She was a kind person, gentle and she took her time gave me brakes for me being the 1st time doing wax it's a was wonderful I very wonderful experience with her 100% recommended thank you Rafaela

My first time going to Elizabeth's salon for a lash tint: and everything went perfectly! I am…read moresensitive to some dyes, but Elizabeth did a great job making sure that my eyes were comfortable and that I was propped up on the pillow :)

Great service for waxing! Elizabeth worked to accommodate my schedule and I was able to get…read moreeverything done before my trip. Thank you!!!

I've had great experiences with Gina and recommend her for any waxing services - when I'm in town,…read moreI've been able to get an appointment the same week. The location is easy to find and everything is clean and nicely decorated. Pricing is competitive for this area. Gina is clearly skilled at her work and provides an experience that is comfortable and does not cause unnecessary levels of pain. I haven't had concerns during either of my visits and have been happy with the results.

Gina was amazing! Her technique is really gentle. I actually asked if she used numbing cream or…read moresomething unique but it's just hard wax I love supporting female owned local business and would definitely recommend her services to anyone in the area.