We chose this company after shopping around, in part because we are a veteran family and wanted to…read moresupport a veteran-owned business. We signed and paid on a Wednesday, with work scheduled to begin Friday morning. I took off work and waited at the property. No one showed up and no one called. I had to contact the office myself to find out no one was coming. Work did not begin until the following Monday. Unfortunately, that was the beginning of a pattern that continued throughout the entire project. We repeatedly had to call for basic information about the status of our property. Calls went unanswered, promised callbacks did not happen, and we received vague or conflicting explanations about staffing and project status. At one point, a company employee called and had to ask us what condition our property was in and whether the house had running water. We should not have been responsible for updating the contractor's own staff on the status of their project. After the plumbing work was performed, we were told the remaining step was inspection and that the office would coordinate it. We waited, repeatedly followed up, and eventually contacted the permitting office ourselves. At that time, we were told there was no permit or application on file for our property. Meanwhile, an approximately eight-foot trench remained open in our front yard with plumbing exposed for weeks. After nearly a month of problems, we requested a refund and asked that no one from the company enter our property without authorization. The owner confirmed in writing that no one would do so. Despite that, workers arrived at the property without coordinating an arrival time with us. We received an automated notification that a technician was en route, but no inspection time had been provided. We had to call the inspection office ourselves and learned that the inspection window was 11 a.m.-1 p.m., although the company arrived hours earlier. When my husband questioned the technician about why they were there, the status of the project, and the conflicting information we had received, the company subsequently texted us accusing my husband of "harassing" the technician and stated that they had called the county and canceled the permit. This experience goes far beyond poor communication. It has involved a missed appointment, repeated failures to follow through, poor internal coordination, conflicting information, weeks of chasing answers about our own property, an extended open excavation, and ultimately being told the permit was canceled after we asked questions about what was happening. We have documented our communications, calls, property condition, and timeline. Based on our experience, I cannot recommend this company. STAY AWAY FROM THESE PEOPLE.

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

Amazing service! Our AC stopped working just as summer…read morestarted, we called 3 other big companies to come out and Take a look at the unit all of which seemed very pushy to make a sale and eager to get out the door. We called Antonio and he squeezed us in that same day, he worked with us to give us the best deal on our new AC. Antonio and his crew were very knowledgeable And honest in their work. Could not recommend him enough!

We had put off, due to cost, having our gas fireplace cleaned. We called Abelair and spoke with…read moreAntonio and the price he quoted was more than fair. He scheduled to come out that same week. He promised between 8:00 and 9:00 AM and called us when he was 30 minutes out. He arrived respecting our home with shoe booties and took great care to keep the living space very clean while working on our fireplace. It is so refreshing to have such wonderful customer service and told him we would be hiring him annually to clean our fireplace. Highly recommend!

LOBO HOME IMPROVEMENT This company is amazing! They do…read moreexcellent work, reasonably priced and extremely professional. They have done several jobs for us and expecting more. You will not be disappointed! Have to mention how they went above and beyond. We hired them to do our patio door, door arrived earlier than expected. Deliveries guys threw it up against my railing. I could not lift inside and hubby was not home. So after calling the Lobo team they came right over and brought the door inside for us until planned day of install. So very nice of them!

My husband and I secured Maria and Douglas for several services: drywall & textured ceiling repair,…read morepainting (including refinishing of a master bathroom cabinet) blind installation, fan installation/electrical wiring, and masonry repair. I was beyond pleased with ALL services and, more than that, with the people themselves. Maria and Douglas are honest, fair, good people. We'll be hiring them again and woud give them our highest recommendation.

We wound up having Fixed Right and Guaranteed when are regular service company that we'd used since…read more1984, went out of business after the Wuhan Flu fiasco. Fixed Right has been outstanding as a regular service company, and the care and honesty they bring to us as customers is some of the best I have seen. We just had out annual service (late, because I forgot to schedule on time), but the tech who came out was amazingly efficient and yet, thorough.

The tech was very nice. My AC wasn't working so I called Fixed Right. He said the condensate pump…read moreneeded to be replaced. Got a second opinion. It wasn't the condensate pump. It was the electrical cord hooked up to the pump that wasn't working. Just an FYI.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

We had an emergency water heater issue before the snow storm last week and ACW was able to squeeze…read moreus in the same day and install a new water heater up to code. Highly recommend this company. They were great with communication, upfront, and very friendly.

Brian Chambers was professional, prompt, and didn't mind being asked questions, even when he was…read moreworking on my water heater. He actually responded to me 3 hours earlier than the appointed time when he saw the schedule open up. He worked with me to give me as much discount as possible, which gave me great value on what I was paying for. He even left my water heater area cleaner than when he repaired it! The other area companies I called did not even try to get me to save any money. So to answer it plainly for other military veterans like me, Brian gave me for than the usual military discounts that other's will give you at the most. In fact I already had an appt with another company when I talked to Brian on the phone and immediately cancelled the appt and went with ACW. Brian was very thorough and methodical with his work making sure that everything was done properly and no time was wasted. Brian also gave me answers on questions I had with my home plumbing maintenance for free and I really appreciate all of his honesty. ACW will now be my go to company for all my home plumbing needs. Will recommend to anyone.

Excellent company! Powerworks guys where responsive and professional…read more I would certainly use them again!

The company gave me an estimate but then I bought the parts myself because they were unable to find…read morethem locally or in time for my repair. I had an inspector coming. So I found and bought the parts and then they were unwilling to subtract an appropriate amount from the estimate. Also there was. Other work to be done According to the estimate which they didn't do and they were unwilling to subtract that from the estimate or give me a reason why that work was no longer needed. This experience was with the owner of the company

I have used Mays Plumbing in my own homes for over 15 years. I recommend them to all my Real Estate…read moreclients too. John, his family and crew are professional, friendly and do a great job. We have never had to fix the same problem twice and Mays Plumbing has been honest, fair with pricing and with getting us on their busy schedule. Highly recommend!

Very professional outstanding service. They offer military discounts. I would truly recommend them.read more