Keith and Debbie are the best. I've used them for several years. Keith installed an entire hvac…read moresystem in an addition we put on our house several years ago. They did an excellent job. I've had several issues with an older unit on the existing part of my house that they have went over and beyond on to get fixed. Keith is practical and straight up, they do honest work. What more can you ask for. Great people!

Nice people. Awful customer service. They take weeks to months to return calls and to address…read moreissues they created. My "new" HVAC system was installed 11/2022. (I've been trying to get them out to my house since JULY 2024 to fix an issue). Additionally, their work is S.H.I.T. They used my original (outdated!) HVAC duct system that is patchy and full of holes and didn't replace any of the insulation or properly reinstall it at the least... resulting in a breeding ground for mold every time we have a hot and humid day, as well as my indoor vents and fireplace dripping water from heavy condensation. Now the drywall inside my garage around the system has turned to mold and they aren't returning my calls. I'm done playing phone tag. This is the work they'll sell to you and apparently take pride in, and then tell you their crap work isnt "covered" in your contract when asking them to replace it, when the initial work wasn't done properly to begin with. Do your research into these companies. Update 11/12/2024: Keith came over to look at the damage and refused accountability. Raised his voice multiple times reiterating that duct work isnt included in my contract but acknowledged they used the old existing duct system (which created this issue) You'd think when requesting a NEW HVAC SYSTEM that the DUCT work would be replaced as I'm requesting and paying for a new system or ensure your customers are aware this is NOT INCLUDED UP FRONT - you are setting your customers up for failure and running your business quite shady. As every time I call, I get the run around you're caring for the elderly which is why I don't get contacted for weeks at a time - I'd think as a company you'd have more integrity. I do not appreciate the lack of accountability and disrespect towards customers who have concerns. It took over 6 weeks to have someone contact me back, come to my house and disrespect me while telling me to contact a lawyer. Wow..... this is the quality of work and type of treatment they provide their existing customers.

Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

Our Heating and Air Company went out of business so we were looking for a new one. The company that…read moretook over, Olympic, came out and claimed we needed a whole new HVAC system, which didn't seem correct. I saw the great reviews for Perdue and decided to call them for a second opinion. As we expected, are system was working great. Eric was very good. I was excited to have found our new Heating and Air Company and wanted to sign a service contract. They had a new software system, so they couldn't send it out yet. Over the next few months, I called and texted Eric's cell and the company line where I spoke to an operator. They either didn't respond or put me off. This happened 5 or 6 times. Sadly, I can't trust a company that won't return calls or send out a service contract. Back to looking for a new company. Too bad, because I liked their work.

Mike was great. Arrived early and quickly installed my thermostats. He is very knowledgeable and…read morehis price was very reasonable!

A neighbor referred Mike's Maintenance and he provided excellent service! He had my AC up and…read morerunning in no time! I spoke with him recently about purchasing a new system and he gave me quality info and an honest assessment. I will keep Mike on speed dial!

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

I called Boothes to inquire about their hot water heater program. I explained that Boothes did not…read moreinstall the unit, my brother did 4-5 years ago. I literally waited all day as the appointment window was 9;00 AM to 4:00 PM. guy shows up at about 2:30, takes one look and says "we don't drain plastic drains!" What? Why? Someone might have explained that when I made the appointment. "We don't service equipment we don't install." What? Why? "Let me get a picture first." Why, you're not going to service it! "Just to prove I was here." Good-bye. Waste of an entire day. Boothes reputation with me has declined very quickly in the last 12 months. Now they even have AI answering their phones. Very, very disappointed by this company as I have shared their contact information with so many people.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

This is a 6months update... since our December install... I had questions about the IRS Energy…read morecredit & Brandon was right there with answers. For whatever reason(power surge? lightning? etc?) an outside safety fuse blew & Brandon came (after hours) & did a few checks & got us A/C in minutes. When you want a company who cares & knows HVAC trouble solving... then R&R is who you want. Thank you again! Pappy D

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

Great customer service, extremely knowledgable team and they always do exactly what they say…read morethey're going to do! Highly recommend!

I recently had Fixed Right & Guaranteed, Owings, MD, check my 2 Heat Pump units. For this service…read morealone I pay $40.00 per month or $480.00 per year. This covers my units being inspected and checked to make sure they are operating properly spring & fall. I am charged for parts on top of that. Both units needed a Definite Purpose Contactor installed. For which FR&G charged me $316.00 each for (the highest price I found was on Amazon) $40.00. This $316.00 dollars included my 15% discount because I am a club member. I called and requested an explanation for charging me 815% on a $40.00 part. I was told by the general manager that they have to pay their employees, cost of vehicle etc. When I got my statement it indicated that if I had paid this as a regular customer, not a club member the cost would be close to $1100.00. This is for a service tech to come out for 3.5 hrs. Remember I had already paid for a tech to come out; this was part of my membership that I paid $40.00 per month for (2 units) Any provider I have worked with will tell you I am fair & considerate of their technicians. I am going to have these parts examined to make sure they are bad units. That may or may not be another story. I was told by Service Manger, Nicki, that the cost of just having someone come out is $127.00 per unit. And that number is right. Average salary for HVAC tech in MD is $86863.00 per year or $32.72 p/hr. So lets use these average figures. Employers cost: Unemployment .30-7.5%; Worker's Comp $0.98 per $100.00 of total payroll; social security 6.2% on gross salary is $5386.00 yr.; Now lets take all these figures and put them into an hourly rate. $32.72 salary p/hr 24.54 unemployment 42.61 workers comp 25.90 social security $125.77 employers cost per hour (I've already paid for this) 40.00 part $165.77 Actual cost per service parts & labor 100.00 60% profit ratio(my figures not theirs on part) $265.77 per hour. It took tech no more than 30 minutes to install parts To install one unit a fair & reasonable cost is $133.00 yet I was charged $316.00 per unit. I didn't even take off 15% for repairs. If I had not been a Club member I was told my actual cost would have been between $1000-$1100 for both units. I want to remind you that I had already paid for the tech to come out & check my units so the only thing I should have been charged for was Parts & Labor to install 2 contactors $266.00 but I was charged $636.00. Apparently HVAC per norm do fixed price charging. A Contactor cost is $316.00 no matter the cost of a part. Now I will say the general price range to have a tech replace a contactor is between $200-$350 but this price includes having the tech come out. I paid for that so the only cost I should have been charged is the part, markup and 30 min. It is your hard earned money, spend it any way you want but don't just accept their charges. Ask questions on how you will be charged, fixed price or per job price and what is their markup or profit margin is? You do have a right to these figures. Since Nov.2019 (units installed 3 yrs, earlier) I have paid a total of $8671.00 to this company; $2591.00 in membership and $6080.00 additional in parts.

Honest and knowledgeable; a rare combination in this industry! Reached out to Patuxent to get a…read moresecond opinion and they ended up saving me $1500. The other company lied about test results. I'll only use Patuxent Heating & Air from this date forward. Thanks Greg!

Free estimates, affordable pricing and reliable service. Highly professional, extremely…read moreknowledgeable, friendly and courteous. My new Heating and AC System works phenomenally well. I give them 5 Stars!!!!!

Amazing service! Our AC stopped working just as summer…read morestarted, we called 3 other big companies to come out and Take a look at the unit all of which seemed very pushy to make a sale and eager to get out the door. We called Antonio and he squeezed us in that same day, he worked with us to give us the best deal on our new AC. Antonio and his crew were very knowledgeable And honest in their work. Could not recommend him enough!

We had put off, due to cost, having our gas fireplace cleaned. We called Abelair and spoke with…read moreAntonio and the price he quoted was more than fair. He scheduled to come out that same week. He promised between 8:00 and 9:00 AM and called us when he was 30 minutes out. He arrived respecting our home with shoe booties and took great care to keep the living space very clean while working on our fireplace. It is so refreshing to have such wonderful customer service and told him we would be hiring him annually to clean our fireplace. Highly recommend!