I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

They came out to do an evaluation of my HVAC system. The technician was very knowledgeable,…read morefriendly, and professional. I highly recommend this company.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

This is a 6months update... since our December install... I had questions about the IRS Energy…read morecredit & Brandon was right there with answers. For whatever reason(power surge? lightning? etc?) an outside safety fuse blew & Brandon came (after hours) & did a few checks & got us A/C in minutes. When you want a company who cares & knows HVAC trouble solving... then R&R is who you want. Thank you again! Pappy D

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

As Murphy's Law would have it, my air conditioning unit konked during the hottest days thus far…read morethis season. I got busy calling multiple companies for an estimate. Based on a friends recommendation, I contacted Air Pyramid. The owner himself came out the very next day. He confirmed that the system needed replacement ‍. He was patient, informative and most importantly ON TIME! He provided options and comparisons on the different systems available, to include pricing and his strongest recommendation. Once I decided to work with Pyramid, I called him with my unit selection and a deposit. We agreed that he'd come out and install the outside unit and then the inside portion on the following day when i could take leave to be home. Get this..when I called the morning of the outside install to confirm his arrival time, he informed me that he'd already completed the install. it was 9am! The inside install was in my attic crawl space . It was 95 degrees outside and no air in my house. Mr. Cartledge went to work. My unit was 26 years old and the last install provided some unexpected removal challenges. He didn't charge me anything additional and maintained his same pleasant and professional stance the entire time sweat poured from his face. I could barely stay in the house, and can't imagine getting in that work space. To say that I recommend this company is an understatement!!! I'd invest my hard earned money if I could. The workmanship is excellent, the price was excellent, the customer service unparalleled. oh and he called me the next day to make sure everything was ok.

Extremely professional, friendly, and affordable. The company quotes "We are there when you need…read moreus". This quote is definitely accurate. I called, received immediate service, and the technician followed up and successfully fixed my heating unit. Thank you for your service and look forward to doing business with you in the future.

I had an extremely disappointing experience with Holy Spirit Heating & Cooling. The service ticket…read moreclearly stated that the motor housing unit on my A/C needed to be replaced--not the motor itself. However, when Mr. Alonzo arrived, he quickly "eyeballed" the unit and incorrectly concluded that the motor was not the right one for the system. Both I and the property maintenance supervisor explained that the motor was, in fact, the correct part, and that the actual issue was with the motor casing, not the motor itself. Despite this, Mr. Alonzo insisted he was correct and refused to acknowledge the actual problem, even after the supervisor walked him through the situation for clarity. Worse, Mr. Alonzo submitted an inaccurate report to the warranty company, which delayed repairs and created unnecessary confusion. Buyer beware--this company provided poor service and false information. There are far more knowledgeable and efficient HVAC companies in the DMV area. I strongly recommend looking elsewhere for reliable service.

If I could give this company zero stars I would. I was provided them through my home warranty…read morecompany for an issue with my air conditioning not running properly. The technician that came out to answer the service request was extremely unprofessional. Instead of diagnosing the issue and communicating with me or the home warranty company, he proceeded to work on the unit and then hand me a bill for disconnecting the 'PEK extender', which I did not ask him to do. At the time, I didn't know what this part was so I decided to call my home warranty company to let them know what was going on and see if it was a covered part and that's when things took a turn for the worse. He became hostile and implied that I was just trying to get out of paying the bill, nearly doubled the price that he just quoted me for his labor and threatened to disassemble the whole AC unit. I tried to remain calm and courteous throughout the transaction but it didn't matter. `His attitude and tone were poor and his demeanor was cold and uncaring. I wasn't sure what to do, I ended up just paying him so that he would leave. To make matters worse, the piece that he disconnected is crucial for supplying heat to the unit :(. So now I have to address an issue with the heating that I didn't have prior to this incident. If you want to avoid a nightmare in the future, please DO NOT USE THIS COMPANY.

So appreciate Keith and his team's experience and expertise as well as their kindness during a…read morestressful time of record temperatures and a broken HVAC. They immediately responded to our emergency and stuck with us until everything was fixed. Their customer service is excellent, they took the time to explain everything that they were doing, and their pricing was very fair. We look forward to continuing to work with them to keep our HVAC going strong!

Quick and honest. Two other companies provided their assessment (to buy a new system), and left me…read morewithout a/c for a week. Hopkins had my a/c running perfectly in 20 minutes.

AG heating and cooling team was very responsive from the start. Their tech arrived on a Saturday…read moreafternoon on time agreed and got straight to work. I will definitely use them again with future hvac repairs and services.

Came out fast the next day. Did not charge to come out. The technician who came out was knowable…read moreand friendly. Whould highly recommend!! Great service!!