Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I must say that Ken is very easy to talk to, always on time and his attention to detail is very…read morecommendable. He responds promptly by call or text and is very flexible. We are very happy to do business with him. He has exceeded our expectations for our flooring job done in exactly the time frame he gave us. Definitely would recommend them for your flooring needs. Very pleased with their work.

From the owner: We specialize in vinyl plank systems. We also install laminate plank systems. We work with customer…read moreowned Flooring. We provide a courtesy furniture and appliance moving.

We went to Christoff and sons based on reviews and and we were sadly disappointed. We had picked…read moreout carpet for our master bedroom based on the sample shown which we liked and because it was stated that it was in stock. The carpet was installed properly and the installer was very good. Unfortunately the carpet did not match the sample we had gotten from the store. It was not as plush as the sample and we felt that the issue needed to be addressed at the store. For what we paid, we did not feel it it was a good value. We returned to the store to express our concerns and showed the salesperson the difference between the sample and the carpet that was installed. She agreed and said she would let us know what they might do to compensate us for the lesser quality. We have not heard anything from the salesperson or Christoff and Sons. Apparently they are not at all concerned with customer satisfaction. We explained that we will be remodeling the the kitchen and replacing additional carpet but we certainly will not be using Christoff and Sons as they don't seem to care.

Had two bedroom wood floors done over a year ago and everything went perfect. Recently had carpet…read moreinstalled in living area and after it was installed, we noticed some serious defect issues. Tom came out, took one look at it and said they would replace the carpeting. Due to their long history with suppliers, he was sure there would be no issue with the manufacturer and in short order replacement carpet was installed. We thought there would be months of back and forth with the manufacturer but no...Christoff came through for us with zero hassle. Such a pleasure to deal with the owner and his staff of professionals.

Let me start off with the good: *The carpet installed looks…read moregreat *I thought their price was fair The Bad: *AWFUL customer service *Takes no responsibility for actions I was told it would take one hour to install my carpet, that seemed quick to me so I confirmed with the person on the phone who assured me that an hour was the correct amount of time. Installing the carpet took 4.5 hours and I missed a meeting at work due to the poor time estimate. The owner never returned my call when I called to discuss this with him. I eventually got him when I called back on my own. He didn't understand my complaint about the time misquote and seemed annoyed that I would bother him with this complaint. If it takes 4.5 hours that is fine but I expect a much better time estimate when I schedule my appointment. I also expect some accountability from the owner and more promptness in addressing my complaint.

Wow! We went with Hooks Carpet Mart after my father referred me to them. John made us feel right at…read morehome when we walked into his business. I can see why I was referred to him! He was more than accommodating and helped us find the right choice for our home. We're first time home buyers and Roger, James, and Doug laid our carpet in a flash! They took their time and made our home look like perfection. I can tell these guys take pride in their work, and they make sure the job they do is done right. I will always refer this company and it's employees. Expect quality and professionalism at its highest when you decide to go with Hooks Carpet Mart!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

The best! Honest, communicative, responsive... exactly what you want and need with a handy guy!read more

Ray has done several home improvement and business remodeling for us. He as always been…read moreprofessional and fair in his quotes. The quality of his work is top notched.

Chad is a hard working guy you can TRUST. We had a very challenging job to fix a large,old wooden…read morefloor space water damaged from a hidden leak. The floor had warped, cracked - it was a disaster. He took on the job without question - his abilities were clearly suitable. He tore out and replaced the damaged floor with new boards of the exact type and size. He not only matched the board sizing correctly he matched the boards color and tone perfectly - you cannot tell where the old floor ends and where the new floor begins. He was prompt, communicative, accommodating and very professional. He gave us a great deal and would recommend him to anyone. If we ever need floor repair, installation or advice again - with this old house I fear we might someday - he will be the first and only call we make. - Dave in Perry

From the owner: At Incredible Floors and More, we are a full-service flooring company specializing in hardwood…read moreinstallation, luxury vinyl planks and tile installation, carpet installation, and emergency flooring repairs. We take great pride in our work and approach every project with the utmost professionalism and attention to detail. Our extensive product line caters to all of your flooring needs, guaranteeing that you receive the best solution to fit your specific requirements. Customer satisfaction is our top priority, and we strive to exceed your expectations with every project we undertake, whether it is a carpet installation, an emergency repair, or any other flooring service. With this commitment to excellence, we have established a reputation as a trusted and reliable flooring company in the industry.