This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

I was very pleased with the service we had today. Don was very nice, Knowledge and extremely…read morehelpful. this was our first time using them and I can honestly say we will continue to use their services Going forward. Great company

I had called Brightstar Solar to my home it investigate an issue with what I felt were under…read moreproducing panels. They came out and confirmed the issue. They also spent the time to teach me about the different components of my system, and fixed my problem. I bought my house with the panels already installed, so I did not know what my base line should be​. After Brightstar came out, I am producing more solar that before. Would absolutely recommend them.

I have been in the trades my entire life, and the last half in customer service. While I tried my…read morebest to make my customers has happy as possible, I learned that working with Jeff and his crew at Mass Renewables made me look like I needed to go back to school. The knowledge, the professionalism, the timely fashion by which they kept their promise for completion leaves me speechless. They told me they could and they did, no questions asked. When it came to answers about my system, there is never a hesitation, always an answer, one I can understand, and feel I continually work with the best. Talk to any solar company then talk to them. You will say,why didn't I talk to them first! My thanks to Jeff, Mike, and the entire Mass Renewables staff and crew

I absolutely loved working with Mass Renewables! The clean and professional work done was above and…read morebeyond my expectations. Their consultative and pragmatic approach to fitting my into the best possible deployment has allowed me to capture the most sun and get the best bang for my buck. I had site visits and quotes from 5 vendors and found Mass Renewables to be the most competitive right off the bat. No pricing games or leasing gimmicks to try and get me to pay more than I should be. Also, the most thorough site plan out of all of them as well. Mike was absolutely amazing, and my sales rep Dianne had the best approach to the whole process out of all the other ones that I worked with. Hire these guys! You will not be disappointed. -Armen

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install…read more Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.

Having had dealings with more than one solar company over they past 12 years Newport Solar is,…read morehands down, the best. We had solar panels for 11 years. It was time for a new roof. That meant panels off, roof shingled, panels back on. We contracted with Newport Solar. They showed when they said they would. Showed us, our request, what new panels would cost and what they would do. We chose the new panel route as they were much more effective. So old panels off, new roof, new panels on. Newport Solar was there every step of the way. They showed up when they said they would, did what they said they would do and helped us deals with some town zoning issues. A most pleasant experience working with them.Sort of miss them now that everything is done. if you are thinking of getting solar panels give them a call (401 295-4500) you will be glad you did. They are hard to beat and they are fun to deal with.

Just had a fairly straightforward conversation with a sales rep at Newport solar named Tim telling…read moreme that they have no availability for the rest of the year to add additional 3K of solar on my roof. I guarantee his straightforwardness is genuine, not trying to diss him for anything, but they really shouldn't be promoting the business or even trying to take out any customers right now cause they're backed up at least 3 to 4 months per what he says so I appreciate the honesty but you know it's great to have a business, glad they're so busy but when he asked me, who's the competitors that have availability this year? It kinda gives me a weird feeling so wish Newport the best but didn't have a really good conversation and really feel like if they're gonna sell the business And start with a new owner which I guess they have over the last six months they could do a little bit better on customer service that's my point.

Believe the reviews, Isaksen is phenomenal! After conversations with 8 different solar installers…read moreIsaksen stood high above them all across the board. I was immediately connected to a human vs. an AI bot and have been guided through the process by the entire way. Randi had been my trusted guide and has been incredibly transparent the entire way. From the honest sales, pricing, and "human-centered" payment structure their approach to sales and support truly sets them apart. My install was smoother than I could've imagined and the install crew was informative, honest, and methodical in their set-up and clean-up. Deepest thanks to Cody, Jay, Mike, and Sean for getting us set up and running. Highly highly recommend and would work with them again.

Got one reply. Wrote back and never heard from them again. Project is a small and easy one…read more Guess it was not worth it to them. Would have been nice to have been told that instead of being ghosted.

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

We had a Sunbug system installed in 2019, and until this year I would have rated them 4-5 stars…read more The system was a good value and the sales and installation process back in 2019 were positive. But in January we noticed that one of the panels wasn't producing. We contacted Sunbug's service department, who did some remote diagnostics and hypothesized that the issue was caused by a faulty optimizer. They said it would be a few weeks before they could visit to perform the service, so we anticipated seeing them in February or March. After 6 weeks of radio silence, we followed up and were told they had us scheduled for April 14. The day the service was scheduled, we were informed that another job was taking too long and they would have to reschedule for the following week. After a few more weeks of silence, we followed up again. This inquiry was ignored, so 10 days later we followed up again. This time they said there was no update -- they were just too busy to do the work or provide updates. I had asked if they could recommend a partner that might have more capacity to service and was told no but that I was welcome to shop around. I am sure demand for solar is very high and qualified technicians are hard to come by, but I can't think of another situation that has taken approximately 6 months (and counting) to resolve after an initial estimate of "weeks." And the lack of information and tone of annoyance at my monthly inquiries has been discouraging. I wish I could still recommend Sunbug, but I would caution that, at least as of this review, they seem overwhelmed and out of ideas for adding service capacity or communicating accurately about their ability to service their systems. Having operated a business during periods of peak demand and service disruptions, I can't overstate the value of proactive communication about the cause of an issue, the plan for improving the situation, and guidance about what to expect when. Silence and "Sorry, no update, feel free to look elsewhere," do not inspire confidence. We are actively seeking help from other service providers, but it looks like we are going to be stuck with a non-producing panel during the peak production season.