I just wanted to let the world know that my wife and I received a very professional install from Shade By Design. The workmanship and materials are the best I've ever seen. The installers arrived on time and were very professional. I personally watched them work in the hot sun all day to create the masterpiece that we were looking for in the three shades that we purchased. We love our new look that our patio has! We also enjoy knowing that the materials used on our project are the best! Which is why we chose Shade By Design to install our Blinds! I highly recommend them based upon our positive experience! Give them a try, you'll be glad you did! Especially if you want quality work done! Ken from Chandler AZ read more

Worse company ever! Cheated me out of a lot of money by installing shades that never worked and no customer service! Had to replace my shades with Phantom Screens, which have been wonderful. VERY costly mistake by allowing Shade by Design to install my patio screens. DO NOT USE THIS COMPANY. VERY RUDE TO WORK WITH ONCE THEY GET YOUR MONEY. read more

Service and pricing made me go with Shade by design. I have referred other people and they bought also. I have not had any issues at all.

We love our awning! Customer service was great and product is perfect for what we wanted. read more

Shade By Design - Awning - Shades & Blinds Near Me - Indianapolis, Indiana

We ordered a drop down screen in April and told to expect installation in June. It is now almost November and we still have not received our screen. They never communicate about the delays and unless I call and then they give me a different reason every time for the delay, promise it will be installed in the next few weeks, and then delay again. We believe this company may be a scam read more

In 2018 they installed an awning on out house that was supposed to include a wind senso. The sensor was never installed. We have been trying to get one installed and get nothing but excuses from a person named Tonya who claims to be the owner. No they will not refund the money. The last thing she said to me is "I don't trust you and you don't trust me" and hung up. DO NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY. I have heard from other customers they are horrible to work with. read more

Contracted to have a shade installed on 8/18. Was told install in OCT. By November, no communication after repeated calls, texts and emails. Finally filed a BBB complaint in Nov 2019. Was PROMISED shade would be installed by first week of Dec. Again, no calls or emails returned. Week before Christmas was told "we are closing, will get to you first week of Jan". It's the end of Feb and still nothing but broken promises and terrible communication. This is scam. Do not use this company. They owe me over $1200. read more

We put a deposit down on 4/11 and they told us that it would be six to eight weeks. Every week after that they told us they were behind and would get to us soon. We are know seven months and they promised us two weeks ago they would be out to install. We have sent a dispute to our credit card and BBB. Don't trust this company or give them any money! TERRIBLE! read more

the worst company you can deal with. answer your phone every time BEFORE you put in deposit, as soon as they got the money, nobody answer or return calls anymore. Said 4 weeks can come in to install, now is more than 3 months later, still nothing yet!!! read more

UPDATE 7.9.18: Miscommunication and lost paperwork. We got it handled! SByD has us scheduled and we hope to be using our shades by end of next week! As soon as all work completed, will update review again. Thank you SByD for finding our work order and taking care of it quickly! read more

****WARNING**** DO NOT HIRE SHADES BY DESIGN!!! They took our $9,000 deposit and never completed the work. They will not respond to any form of communication. read more

Excellent customer service! Very happy with our decision to do business with these guys!

I've had my retractable motorized awning for 6 years and absolutely love it. The folks at Shade By Design are a pleasure to work with, both sales and service. I highly recommend them. read more

This business is populated by liars and theives. Do NOT do business with them. They will take your money and you will NEVER hear from them again. I am not sure how they maintain a "business" site. I was promised a 6 week turn around from order to installation. IT HAS BEEN SEVEN MONTHS SINCE I PLACED MY ORDER. I have had to hound the owner and his staff to determine the status of my order. (Had I not done this there would have been nothing but silence. They will NEVER contact you with a status update.) I have since been given no less than SIX different promised installation dates. The latest promised installation date was May 17th. Do you think they bothered to pick up the phone and tell me it would not happen? Of course not!! ALL promised installation deadlines have come and gone without a peep from them. All I do is call and text and am given nothing but rude, empty promises. I have even found another "customer" on facebook who has been given them same run-around. We are convinced they simply take money and pocket it. No product. I am pretty sure I lost my $3,000 down-payment. I will never see anything. Small claims court is my only option. They are NOT better business bureau or Angie's list members because apparently, don't have the resources to pay for membership. read more