Marshall and his entire staff are wonderful to work with! Marshall is very knowledgeable, and when…read moreI shared what aesthetic and color family I wanted for shades, he gave the perfect recommendation. The shades took 8 weeks; right on time with estimate window given (8-12) due to supply chain / manufacturing. Pat, our installer, was fantastic. Efficient, skilled, and super nice. Cynthia at the store is also wonderful. Everyone is highly responsive, friendly, and professional. Thank you for making our home beautiful!

Marshall and Cynthia are great. They sell great brands at competitive prices. Customer service…read morewas amazing. They went above and beyond to make sure everything was perfect with our install.

Our tenant's dog decided to chew on and eat the old plantation shutters on our rental home. I read…read moreall the yelp reviews for other companies and settled on trying Blind Occasions. Crystal listened when I described what happened and understood when I said I needed our repairs rushed because we needed to show the property. Not only did Jason finish and install quicker than promised, he was able to match the older slats perfectly. You can't even tell the replacement slats and the work was done at such a reasonable price. Their communication was excellent, they do great work and they are flexible in meeting the needs of their clients. Don't hesitate to call them for your shutter repairs. Denise M

Jason has installed and repaired my Hunter Douglas and Somfy blinds in my condo for many years. He…read morekeeps them alive. He knows all the tricks of the trade to make them work for me. Not to mention that he is a genuinely nice guy. And I am so grateful for him, I can't complaint about his charges.

2024 Update: We…read moreloved our shutters so much, when we had new windows to be covered thanks to a house addition, we asked New West back to create new and matching shutters. They turned out so beautiful, and the install was done a week sooner than initially quoted! Thank you again Rod and Katy!

We have a new house and got several quotes for wood-look horizontal blinds. Katy and Rod were…read morepleasant, professional, and most of all honest about what would be best for us. They were patient with us even though we had a lot of questions. The install went great and was sooner than other companies could get the blinds up (a big plus when you are lacking any privacy in your new home!) Overall we are very pleased, and I would highly recommend them to anyone!

Was happy with Scottsdale Window Coverings until it came to follow up. Representative was helpful…read morein selecting shutters, measuring went well, and installers did a nice job and cleaned up nicely. Because two small finishing pieces didn't fit - the installer took them and was going to adjust them and return to finish the install. 2 weeks came and went and no word. So sent an email -then another-then a call to SWC. An apology with promise to get it taken care of. Not done. More emails and calls followed. Finally months after the original install they sent someone to finish -3 hours after the scheduled time with no call. When he completed, the job looked terrible-ill fitting with gaps. Caught him before he left and told him to come back in and fix. He returned and said original install was slightly off. Asked him to fix. He did reluctantly. As he was leaving, I asked "Why didn't you do it right the first time instead of haphazardly?" He answered "Because I have other people I need to get to today.." Needless to say-we won't be using them again for such poor customer service and follow through.

Owner, Vincent was anxious to get over to our house and measure 18 windows. In summer of 2020, he…read morerefused to wear facial covering. We had a lot of follow up after the install to make everything right. Unfortunately, one of our blinds broke less than 1 year later. The company would Not stand behind the warranty. Sent us to multiple repair shops which ultimately sent us back to the installer. Overall, very disappointed with the service provided by this company.

We have used PSI for shutters and shades in two homes. They carry a wide array of products and…read moreprovide excellent design assistance for appropriate selections. Elaine Burnidge visited the home with sample products to help us arrive at the perfect selection for each window. The products were ordered and available and installed all according to the schedule provided by Elaine. The installer was meticulous and efficient. We are very please with the final products as installed.

Every time I purchase more blinds or seek service on existing blinds...I like PSI Window Coverings…read moremore and more. Everything about the company is a "10". *Elaine absolutely knows her stuff. Listen to her if you're undecided on what to do. She'll give you an answer as a seasoned professional! Also, if you set an appointment make sure you are there...because she absolutely will be! *Phil (the owner) knows his business and also his customers. I love that he grew the business from scratch. He's never pretentious or condescending. He's interested in serving his clients...not telling you how much he knows! The man is the type of owner everyone wants to deal with. *Service Techs/Installers know what they're doing and are careful and clean. You'll see quickly this is not their 1st Rodeo. They're thorough and efficient. Be ready for them to get right down to business. I just stayed out of the way and answered their questions about our preferences. * Pricing was fair and complete! Let's face it...blinds are not cheap! But there are ways not to overspend and they'll guide you on that! My recommendation: Spend your money where it makes sense! Always going with the best...doesn't guarantee success. State your "have to haves" and the "not so importants" and then follow their lead! (Mine was motorized blinds! LOVE THEM!!! I might buy a car without a motor before I purchase blinds without a motor!!!) They're very knowledgeable & professional...use their help to your advantage! Good Luck!

Russell was absolutely amazing to work with. He made my husband and I feel like valued customers…read more We love the blinds. They add such a touch of class to our home. As newlyweds, this was a great start to re-decorating our livingroom.

Wife and I found Arcadia via yelp on a whim while driving around Scottsdale and wanting to look at…read moreblinds and shutters after replacing all of our windows in our home. We stumbled upon Russel at the Arcadia shop who was instantly friendly, personable and extremely well versed in his products and their features - a great first impression and experience. We arranged an in-home measurement - Russel arrived on time and brought tons of great samples to choose from (my wife's favorite). We talked about practical matters (installation, remote controls, etc) and had fun talking about other interests we had in common, as if we were old friends. A day or so later he provided a detailed estimate that was right on the button for what we hoped to spend but also expected in terms of cost and value. Our project also included shutters - his recommendation was to repair and refurbish vs replace because our shutters were made of wood and were custom, and, he knew "the best guy in the Valley" who could do the job. This earned my respect because he passed up selling us new shutters (which he could have done for a profit) and instead saw the value in our existing shutters (value we could not see). He convinced us and that saved us potentially tens of thousands of dollars in our project (we had a quote from 5 yrs years prior to replace our shutters for $24k!!). Due to extenuating personal circumstances (a death in my family) we ended up going a different direction with our project, but we did use Russell's shutter repair recommendation, which was spot on and an excellent experience. I highly recommend Arcadia Blind & Shutter and of course, Russell, who knows his stuff, knows his business and was a joy to work with at every step along the way of our particular journey. You will not be disappointed.

I really needed newer and nicer screens and a sliding screen door, so I called Valley Sun…read moreProtection in Fountain Hills. I dealt with Erin and he went out of his way to make sure that I was happy. My calls were answered and texts returned promptly. I was a tough customer and both Erin and Justin exceeded my expectations. Since I'm new to the screen industry and didn't like the dark look, I opted for the Clearview and they look excellent!

Lincoln was just out to my place. I've never had shutters repaired but I know good work when I see…read moreit. Guys like him are few and far between and I would be surprised if there's someone that can do what he does in the valley. We have a dog that ate the rods both sides on our backyard doors. We decided to wait to have those repaired as we are selling the house and fear the dog will do it again. We also had a bedroom shutter shutter that was falling completely apart which he made quick work of and brought back to new. Thanks Lincoln

Very outdated as far as payment options. Make sure you discuss every little detail or he will tell…read moreyou it wasn't in his notes. We will be moving on with a different company in the future.