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    Shadow Rose Labradors

    5.0 (1 review)

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    10 years ago

    Our 6 years old chocolate pup from Lacy and Opie's litter is amazing! She is the best dog ever!!!!

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    Puppies N Love

    Puppies N Love

    (89 reviews)

    me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

    I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

    Animal Kingdom

    Animal Kingdom

    (165 reviews)

    We had the absolute best experience at Animal Kingdom in Arizona Mills Mall, and we couldn't be…read morehappier with our decision to get our cream golden retriever puppy from here. From start to finish, the entire experience was thoughtful, transparent, and genuinely caring. Our puppy is beyond precious--healthy, happy, and already such a beloved part of our family. You can tell he was raised with care, and that Animal Kingdom truly prioritizes the well-being of their animals. A huge, heartfelt thank-you to Danica, who made this experience truly exceptional. Danica is one of those rare people who clearly loves what she does. She walked us through every single detail, answered all of our questions thoroughly, and made sure we fully understood exactly what we were signing up for--no rushing, no pressure, just honesty and care. She made us feel confident, supported, and excited every step of the way. Buying a puppy is a big decision, and Danica made the entire process feel smooth, personal, and reassuring. We never felt like "just another customer." Instead, it felt like we were being guided by someone who genuinely wanted the best outcome for both us and the puppy. If you're considering getting a puppy and want an experience that is professional, transparent, and full of heart, Animal Kingdom at Arizona Mills Mall is the place to go--and if you can work with Danica, consider yourself incredibly lucky. We will forever be grateful for this experience and for our perfect little golden boy.

    Symba has been home for one week & we could not be happier!! He is well mannered and full of love…read more The staff is welcoming, friendly & knowledgeable. They are thorough & thoughtful, highly recommend!

    Shadow Rose Labradors - petbreeders - Updated May 2026

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