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    Shaggy Paws Spa

    3.8 (10 reviews)
    Open 8:00 am - 4:00 pm

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    3 years ago

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    2 years ago

    Brought a seven pound dog to be groomed, charged me full price and only shampooed. Not honorable owner.

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    4 years ago

    My little girls first visit, she was treated with love ,and boy did she look and smell good when we picked her up

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    3 years ago

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    3 years ago

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    5 years ago

    Words cannot describe how wonderful and caring the people at Shaggy Paws are to my pups. They just love to come and have their spa time.

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    8 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Bark & Mane of Central Virginia

    Bark & Mane of Central Virginia

    (37 reviews)

    This place is a joke. They advertise mobile grooming, but my experience was anything but…read moreconvenient. About a year ago, I used Aussie Mobile Grooming and overpaid for a terrible haircut for my Chihuahua. I booked Bark & Mane thinking it was a different company, but apparently it wasn't. I scheduled my appointment for Sunday at 2:00 PM. I got home to make sure everything was ready, and instead of the groomer arriving prepared, I received a call saying she was outside and didn't know where to park. I told her I wasn't sure and asked if she had looked for a spot. She responded with an attitude, saying, "People usually tell me where to park." I was honestly confused. I asked, "What do you want me to do? I don't know where to park your truck." She then hung up on me. The appointment never happened. While I'm relieved I didn't end up paying for another poor grooming experience, it's unacceptable that a mobile grooming company expects customers to solve their parking issues. If you're operating a large grooming vehicle, figuring out where to park should be part of the job, not the customer's responsibility. If you live in the suburbs with easy parking, maybe you'll have a better experience. If you live in the city, I'd look elsewhere.

    We have been customers for close to 10 years! I called to…read moremake an appointment for our cat who had been groomed by Aussie many times over the years. I informed them she did have some mats. The woman I spoke with said I would need to text a picture. I explained I would try but the mats were on the cat's chest, and she is a furry Maine Coon, so it would be pretty hard to get a good picture. She agreed and said "I know, but the owner makes us do this" . It's pretty hard to take pictures of a cat's chest. They aren't the most cooperative animals. She's also very furry so mats can't even be seen, only felt. We took a picture, but didn't even get any of the mats in the picture. I sent it and explained that. The response I got "Unfortunately those look pretty bad and tight. Due to her age and severity it would be best to have those removed at a vet's office". That's funny, because there are NO mats in this picture. Not to mention they have been grooming her and removing the same exact mats for close to 10 years. I guess they aren't qualified or trained well enough to do it anymore, so we'll be happy to take our business elsewhere, and spread the word to our friends, family, neighbors, and coworkers

    Godspeed Animal Care - Doggy Daycare

    Godspeed Animal Care

    (48 reviews)

    Had a great experience here! Just recently moved and the way my dog's surgery timed with the move…read moremeant his stitches needed to get removed here. The staff was so kind and welcoming. Dr. Garmin sat on the floor to play with my doggo to make him comfy with her. I also wanted to mention cause I saw some not great reviews regarding pricing. They told me they would charge me $25 for his senior well visit and the stitch removal was going to be complimentary over the phone. When I went to get charged they were going to charge me for both the visit and the removal but I brought up the phone conversation and they honored it without even checking with the staff who I spoke to. I really appreciated that. I thought that was an amazing price for both services and I appreciated how they handled the miscommunication. Great customer service!

    I could not believe this place called me after my dog has been dead for over a year to schedule his…read morevisit - with a vet he never saw to begin with. When I called the woman who answers the phone in the office - the same one I told at the start of the year to remove me from contact, she blamed it on the boarding care side of the business. But it WASN'T, because the voicemail that I received was from the office for a follow up checkup - where he'd never been once in his life. They also emailed the same with the title of "we can't wait to see XXX again". I can't tell you what sort of grief this has caused me and no one apologized to me when I called to ask AGAIN for them not to contact me - not going back there. If they contact me again for my deceased beloved pet, I'm filing a complaint - not kidding about this.

    Shaggy Paws Spa - groomer - Updated August 2026

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