Are first visit and they did a amazing job on my Bella I would definitely recommend this place

Awesome experience at Grooming Divas today. My pup, Lexi, is so much more relaxed when she goes there now. And, she always comes home looking GORGEOUS! Thank you to Jasmine and of course, Trish, for treating these dogs with such care. read more

The Grooming Divas - Lexi after her big adventure! - Pet Groomers Near Me - Williamsburg, Virginia

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Just picked up my Cavapoo and was given feedback he should be on a sedative when coming to the groomers. The groomer had to put a muzzle on him because he didn't like his face or feet groomed. My dog is almost six years old and I have never had any complaints from his prior groomer. I did not get friendly or warm vibes from this salon. Needless to say I will not return to The Grooming Divas. read more

They were not very friendly at all. Been there twice with our dog, most likely not going back. Place is not in the best shape, looks dingy. My husband said dog didn't want to go inside when we got there. Second time I have been upset with their demeanor and attitude. They didn't even offer us a receipt on site had to ask for one. read more

I've been going to the Grooming Divas for a year. They were the first groomers we took our miniature poodle puppy to at 10 weeks old. We were consistent with his visit every 7-9 weeks depending on availability. This last visit took about an hour and half longer than normal and when they called me to pick him up I was told they had to charge $20 extra because he was "acting ugly" on the table. When I asked what that meant I was told the boss lady saw him and said charge extra because of the way he was acting. Keep in mind - he'd never had any issues prior to this visit. After I paid - we left and he barely made it to the grass before he started peeing. He was probably dancing to keep from peeing on the table. I will not be going back. I can't say anything bad about the groomer -she did a good job but the mgmt is terrible. No explanation other than "he acted ugly" and "I'm only doing what the boss lady said". There are plenty of grooming options in Williamsburg - find another one. After talking to some friends and colleagues - this has happened to other people too. I'm far from the only one. read more

Sally and Bella had a great spa day. Thank you so much It was our first visit since moving to the area. Prices reasonable Shop very clean and no wet dog smell. read more

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Love it here! Plenty of space for pups to run and play, and friendly pet stylists! Located in the same shopping center as the brass shop, right behind el sabor mexicano restaurant. Across the street from go carts plus! read more

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Called for an appointment for my dog to be groomed. First call.... no one answered phone.... not even an answering machine. Next call.... answering machine actually kicked in. I left a detailed message. Said we were new to the area and needed our dog groomed. Have waited 3 days..... NO CALL BACK!!!! So very unprofessional. I will be looking for another groomer. read more

As a first time customer-not impressed at all. They did a good grooming job-precise and technically correct for the breed (hence, the three stars) but the overall confusion in the way they run their shop (called the wrong number to say the dogs were ready, when I brought this to their attention, instead of apologizing, they adamantly defended that they did call the right number; confused the names of the dogs) the add-on pricing without calling me first is a no-go for my future business as well. They should rename the business "Confusion Corner." read more

Very friendly and got in for a same day appointment! Wonderful job grooming my Yorkie Bella! read more

The Grooming Divas - Pet Groomers Near Me - Williamsburg, Virginia

They worked us in today and were very friendly, helpful and thoughtful. They did a fantastic job with a puppy cut and a regular grooming for our Maltipoos. Our dogs were well cared for and we will be back! They were wonderful! read more

We have been here twice and they do a nice job of grooming our dogs. We don't live in the area but when we stop through, this is where we go. read more

Excellent service and very clean salon. From the initial scheduling to the end of the appointment, these groomers were very professional. They answered my questions and showed they really love their careers. We just moved here so finding this salon for my 2 shih tzus was a blessing. I am very protective of my furbabies but they really made me feel at ease. Kathy was the groomer we had and she is terrific. Great job! read more

We love Grooming Divas! They take great care of my senior dog! They are my go-to groomers.

My two Schnauzers have been going there since they were pups. They get so excited when I drive into the parking lot and are so happy to see Trish and her staff. I know they are treated very well or they would not wan to go in. They do awesome job with their Schnauzer cut and look so cute with their bandanna's when I pick them up. They provide fast service and the dogs don't have to spend the entire day being groomed. Dogs happily go once a month for grooming. read more

Went today for the first time and was thoroughly impressed by the facility and staff. The did a great job with my pug and we will definitley be back! Nice to find a decent groomer in the area! read more

The owner is a wonderful and very experienced groomer. Her love for animals shines through in her work. Patience, quality, and affordability, no one else will ever handle my precious fur babies. read more

Took Sammie for grooming this morning. They did a great job. He was difficult to handle...hopefully he'll calm down as he gets older, but he was so tired when he got home that he passed out for 3 hours. So glad that I found a nice place close by. read more

My dog loves coming here and always leaves so tired (which mom appreciates) and cute! They do a great job with his grooming and I am reluctant to take him anywhere else. read more

I would give a negative star if possible!! The owner, Quintanna Roo, insulted me, treated me with disrespect and unprofessionalism yesterday when arriving for my appt. She has no compassion and doesn't understand what customer service is about. I recommend taking your dogs anywhere else. Read on for the gory details. Let me first say i've been going there most of this year. We wanted to support local businesses rather than the chains. When I came through the door with my 2 dogs, I was greeted with "you're late, you're going to have to reschedule" all while she was waiting on another customer, who also was as late as me. How do I know?? She counted from t.he time of his appt, 10am, to tell him when they'd be done with his dog. After she finished with him, she told me I had to reschedule because I was past the 15 minute grace period. I said this is the first I've heard of that and asked where it was written down and got no answer. She then said that's why we have appts. She said she'd given our groomer Ri other dogs already so we'd have to reschedule. First of all how were there other dogs to give her when they have appointments?? Was the problem that she double booked my appt. time?? I asked again where this policy was, and why it wasn't posted anywhere. She then said I was told last time of the policy. I told her I don't remember that at all. She argued and said again I was, essentially calling me a liar. I told her again what she already knew, that my husband has been on crutches since Jan after 4 separate surgeries and I've been doing my best to work and take care of everything else. She said again that's why we have appointments. At that point, I said I'm done with you and left. I'm certainly not expecting special treatment but I do expect to be treated with respect. I hope you'll reconsider giving her any of your hard earned money. read more