Julia is pawsome! So nice, gentle and does a great job grooming my pup! My dog gets really excited…read moreto visit the "salon" and comes out looking and feeling her best.

TL;DR: Poor customer service, dismissive communication, and inconsistent standards. I'd rather…read morecommute back to Brooklyn--where veterans of color and their pets are actually valued--than deal with this again. --- I used Kayla's grooming services before for my two miniature golden doodles, and when I moved back to the area, I figured I'd return to a place I had previously trusted. After enough frustrating experiences at PetSmart, I decided I'd rather spend extra for consistency, quality care, and to support a fellow veteran-owned small business. Unfortunately, this experience was anything but that. When I called, the person who answered seemed dismissive from the start. I explained who I was and mentioned my one prior visit about a year and a half ago. She asked for my availability, and I told her I was flexible--whenever they had space. She seemed irritated that I didn't use their online portal, but with two dogs, it's often easier to coordinate schedules over the phone. I was upfront about my dogs being a bit fluffier than usual and possibly matted due to a hectic winter, a move, and being a college veteran student managing limited funds. I made it clear I was completely fine with a low cut. That's when the conversation took a turn. She immediately told me they would not be seen due to matting. On top of that, she claimed that during their last visit--over a year and a half ago--my dogs were "problematic." This was the first time I had ever heard that. When I picked them up back in 2024, I distinctly remember Kayla speaking positively about their behavior. If there were concerns, why weren't they communicated then? And more importantly, why ask for my availability at all if you had already decided not to service my dogs? The inconsistency and lack of transparency were frustrating. On top of that, the phone rang endlessly before being answered, and my first call was actually disconnected, forcing me to call back just to speak with someone. For a business that prides itself on quality service, the customer experience felt like an afterthought. I work hard for my money and for my dogs, and I choose to spend it at places that respect both. Choosing to bring your pet here feels like a gamble--you may get great grooming, but you may not get basic respect or clear communication. Lastly, during my first visit, I wasn't aware they offered a veterans discount. When I mentioned that I was a 14-year Army Special Operations veteran, there was no effort made to acknowledge or adjust the pricing. At the end of the day, I'd rather take my time and money back to Brooklyn, where I know veterans of color--and their pets--are treated with the respect and value they deserve.

I would go there ! Excellent Professional knowledgeable well groomed ! Staff top notch. Very…read moreoutrageously fair prices. Excellent shop

We brought our cavapoochon here for grooming late in 2021 after some not-too-fortunate experiences…read moreat other groomers for a chunk of 2021 and during COVID shutdowns in 2020. As with most of the hypoallergenic breeds like ours, they require constant brushing to avoid matting. We stumbled across Adorable Doos because they've had experience grooming our breed in the past. Therefore, we've been very impressed with our experience the past few times. Our dog's always come back nice and clean - what more can you ask for. Takes about 3 hours for a full groom, bath, etc. Can't go wrong with that. The women there are super nice. If anything, I wish they were open longer on the weekdays, but why make minor complaints? It's very convenient for us - just remember to immediately turn right after you get onto Ridge Road otherwise you'll miss the sign!

They have moved to Hopewell to Markenhaus Manor Dog Kennel, 239 Hopewell-Pennington Road. This is…read morereally a review for the kennel. Mike took care of my dog's overgrown dew claws. Thanks!

First of all, their website doesn't have the correct address. Apparently they're in Hopewell now…read moreand not Kingston. I called them yesterday and spoke with a woman who said I was in luck because she just had a cancellation for today at noon. We talked about my dog being 16 years old and she was very reassuring about how she would take care of her in the grooming. I got here today (to Kingston) and when I got on the phone to figure out how to get in they told me they didn't have me on the schedule and would never schedule a grooming with a 16year old dog. thanks a bunch! I arranged my days schedule around this and because of their incompetence have wasted my time. Would NOT recommend this place. My dog came here years ago (in Kingston) and it was fine but this was just really poor treatment.

Highly experienced staff and exceptional groomers! Exceptional care is taken with every dog.read more

Groomers did a fine job and seem to care for the pets. The owner on the other hand was rude and…read moreincompetent. She referred to my dog as "it" and pulled her so hard I thought she would choke her. I watched patiently as another customer was given the wrong dog at checkout and the chaos that ensued due to the owner's inability to stay organized and focused. The price for a basic bath and nail trim were outrageous, and the anal gland care that I asked for wasn't done due to a lack of communication from the owner to the groomers. When I asked for it to be done I was charged an extra fee despite their mistake. Truly...just not the most comfortable experience.

We recently had our 3 dogs stay here and I am so happy we did, Long Hill was very accommodating to…read moreour needs and our dogs - they kept all 3 in a large pen and they are so reasonably priced- at the end of their 10 day stay we had them bathed and what a fantastic job they did! The owner is a wonderful woman, you can tell she is a dog person that loves her job. I will never go anywhere else. It is such a great place- I can't thank them enough. Best Regards to Long Hill Kennels. Herman DelRio

Love this place! We…read moreusually board at the vet, but they were full (the vet has since stopped boarding altogether). The second option was the place on 1 which coats our dog in blue goo that requires 5-7 baths to remove (think toilet bowl cleaner). Jim found this place online. Upon drop off, they greet your dog, make sure she's happy. There's an option for walks in the mountains, which our dog loves. I think it's $25/day, $7/per walk in the woods. Our dog comes back smelling no worse for wear, which is shocking, as we have a crazy, anxious dog who drools if we ever try crating her at home, and subsequently smells and needs a bath (hence, we don't do it often)--here, she doesn't actually smell. At all. Note that your cell phone will not work up on Sourland Mountain, and your GPS will be slightly off--it's kind of at the top of the hill on the left side.

We used a great self service pet wash in California, so we were hoping to find one near our new…read morehome in NJ. Super-friendly business run by great people - while not as well-stocked as our previous dog wash place, the tubs were at the right height and we were able to access a high-velocity dryer, which our dog really needs as he has a thick double coat. They gave us good tips for de-shedding him and prices are reasonable. All in all, a great experience and we will be back!

Edna and Julie at Dog Wash Depot were awesome!! Edna treated my fur baby, Luna, with love care…read moreand respect. This was Luna's first time getting groomed and it went swimmingly. Luna smells so so amazing. I plan on being a regular customer.

Nan & Holly and her entire team were the only ones who could…read moredry our rescue beagles properly! Our rescue beagles are both so scared of the dryer since they were "lab rat" rescue beagles! Best grooming and wash they have both ever had! Nails and ears also done to a tee! They couldn't be any cleaner and we couldn't be any happier! Thank-You all for all your hard work! Xoxo

This store is everything that is good about small businesses. You can trust the workers to know…read moretheir stuff and to be so kind while doing it. They are as loyal to their customers as they hope you would be to them. Reliable, dependable, and adorable store. I cannot say enough good things about this store other than my friends and i go there simply to walk around...it's fun!

First off, if you're still going to big box stores please lock yourself in your home and throw away…read morethe key! Not only should you check T and T out because of their great selection but the store is very clean and well maintained! The woman that helped me out was extremely knowledgeable and seemed to actually care about what they do there!