EDIT: she reached out again and while we have differences of opinion she did take the time to call…read moreagain so we added back a star. Really disappointed in this service. We tried it out twice. The first was my pup's first hair cut so she did a little trim. His face was very square and we didn't love it but Jenny was sweet so we wanted to give her another chance. The second time my dog had a few haircuts in between so we knew what we liked- just a trim, keep him fluffy and his face has to be round. A nice puppy cut with extra floof left on him all over. After discussing this with Jenny, she said she was going to cut off 1/4 of an inch. When we saw our pup we were in shock. Almost all of his fluff was gone, his nose was shaved on top and his ears stuck out of his head. We truly were shocked. This was not what we wanted at all and will not be using this service in the future. I reached out by text before writing this review and did not get the nicest response back. Essentially we were told puppy hair is different then regular hair and they would try better next time. Unfortunately, my dog is only a puppy once and in the matter of an hour all his puppy fur was gone. I would not recommend this service and I'm sad to see my pup without his fur. We will always love him but wow this was not a good groom.

Ciara was our groomer she called that she was running a little late cause her last appointment took…read morelonger and traffic but when she got here she was very friendly and excellent with my baby. Other groomers had problems with my little dog but she was great with her will be using her again

We have two dogs that have been going there for years. The staff is always on time. They do a great…read morejob on our dogs. One is a little touchy, but they seem to work with him. I would definitely recommend them.

We brought our two Akitas in to get a bath and a blowout! The groomers were so accommodating and…read morefriendly! Our pups looked amazing and smelled so good (the plum shampoo is amazing)! Thanks so much for the wonderful experience! We will definitely be back!!!

I was pleasantly surprised at the friendly, good service and low cost. My large dog looked awesome.read more

Highly recommended. ALAN has groomed our dogs for over ten years. After our first cocker Spaniel…read moredied in 2014 at the age of 15, we added a puppy to our family. He is now groomed by ALAN also. We have recommended him often.

We made an unannounced visit looking to board our two dogs…read more First impressions where great, was very clean, no oders. They offered a tour of the facilities which where very clean and organized. We made a preliminary grooming appointment before the boarding and my dogs were treated like royalty. They did a great job grooming them and keeping them comfortable while they were in their care. Their prices for grooming and boarding where very competitive. We look forward to having our dogs cared for while we are on vacation. Thank you guys for all your hard work.

The staff and the owners of Country Pet Lodge are really wonderful. During a recent stay our pups…read moreneeded some minor medical support and the owners personally took them to the vet to make sure they were ok. Truly appreciated the peace of mind to know that they are so dedicated to their business and the pets and pet parents they serve. The grooming services are also very good.

Great pricing, great staff, and most important, my pets were in the best shape of their lives when…read moreI got them! I had someone offer to house my rabbits for free, but no, you should leave your pets with professionals. I made the choice to use best friends, and it was clearly a great choice. My rabbits were in such good health, and it was easy to see they were properly cared for. I highly recommend best friends!

Management is horrible. When on the phone with the assistant manager, she repeatedly asked "So…read morewhat do you want me to do?" In a rude tone as a response to the company's mistake. If you sit in the lobby long enough, which isn't hard barely anyone is around on some days, you will hear the employees gossiping about others. This includes managers gossiping about their employees. Front desk people are rude and will continue to be rude even if you go out of your way to be polite and strike any kind of conversation. Will not return.

My dog has severe anxiety but was in need of a good grooming. After being turned down at other…read moregroomers, my vet recommended Floss. I had my doubts that they would be able to get everything done, even with him being on anxiety medication. They quoted me 3-4 hours. In about 2 and a half hours, I received a text that he was already done. They said he did great and Teddy was in hood spirits afterward. His coat is so soft and they were able to get all of his needs done. The staff was very nice and excited to groom him.

Took Red today to Floss' Grooming. He's never been to a groomer. We bath him and clip nails but…read morewith the ice snow, he needed the claws for grip. They were too long for me. Took him to Floss' and they were amazing, Red was amazing. The staff greeted and loved him. Red was relaxed, even with all other pups coming in and out. I will use them again.

I am from Pittsburgh and was traveling to Cherry Hill, NJ for an event and our dog could not stay…read morewith us in our hotel. I scrambled to find boarding in Pittsburgh and nothing was available. I decided to look at options in the NJ/Philadelphia area. I have never boarded my pup before and was very nervous about it, for multiple reasons. 1) I don't think it's ever easy for anyone to leave their fur baby, 2) our pitbull is leash reactive and barks at other dogs on a leash- we are actively getting him training, but it's something he is still working on. I was nervous to take him to a boarding place in fear that they wouldn't be understanding with my dog. I heavily researched boarding options in NJ/Philly and found Lakeside. I inquired on their website about the dates I needed boarding and heard back quickly that those dates were available. I gave them a call and they were SO kind and answered all of my questions and expressed an understanding about my pup and his behavior- they said something along the lines of "we are very used to barking dogs- it's not something we are worried about at all", which made me feel relieved. Our pup, Axel, doesn't bark at dogs unless they are on a leash, but I was still worried. We had to leave a deposit in order to reserve our stay, which was no problem. Dropping him off was a breeze. I just called and let them know I was here and we took him to the drop-off/pick-up area. I gave them Axel's prepacked food, his blanket, and some toys. They encouraged us to give them a call whenever we wanted to check-in on him and they let us know they would post on Facebook the next day with some photos. Keep in mind... this was my first time dropping off my pup at a boarding place. So I was nervous. I called MULTIPLE times, and they NEVER made me feel bad about calling and always took the time to go check on him and give me the most up-to-date information on how he was doing. This eased my mind so much. I love that this kennel offers the pup their own outdoor spot, in addition to their indoor space. I also love that they offer one-on-one time with staff for an additional charge. Axel is a rescue dog and he spent a lot of time in a kennel situation in the past- so I wanted to make sure he got some one-on-one lovin' and attention. I was able to schedule Axel to get 3 walks with staff over the weekend, which I am sure he loved. Picking him up was a breeze and Axel clearly had relaxed a lot since his initial arrival- he was jumping all over the staff, giving them kisses- he clearly loved them :) The prices here are SUPER reasonable. It was under $100 for two nights and multiple walks. I am so glad we went with Lakeside :) If I find myself needing boarding in NJ again, I know exactly where I will go!

We board our precious kitty cat Alfie here and he always is well taken care of and comes back home…read morehappy! Staff is friendly and patient, facility and grounds always are clean and they're open 7 days a week. Even when we move further away, we will keep going to Lakeside for our boarding needs. We'll always miss Alfie poo when he's away, but always know that he's in good loving hands during that tough period of feline absence.