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    Shah Dental Services

    3.0 (2 reviews)
    Closed • 8:30 am - 12:00 pm

    Services - Shah Dental Services

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Shah Dental Services Photos

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    Advanced Dental Care of Orange City

    Advanced Dental Care of Orange City

    1.8(10 reviews)
    1.1 mi

    They run the scam that a regular cleaning is not good enough. They insist that you need a deep…read morecleaning each time.. Of course a "deep" cleaning cost three times as much.

    I had an appointment today, 11/11/24 at 12pm. I arrived at 11:54a. I signed in on the clipboard…read morethat I arrived at said time. While I was signing in, the receptionist was speaking to someone else regarding their insurance - no problem, you're busy, I get it. However, I wasn't able to speak to her because of that and decided to sit down since I had signed in anyway. Surely she'd check the clipboard eventually since she also saw me, right? Well, nineteen minutes later passed - now 12:13 pm and I still wasn't even acknowledged. I go to the front desk - no receptionist. Okay, I'll wait, I think to myself. Five minutes passed and finally is when the receptionist comes back - now 12:18 pm, 24 minutes since I've arrived at the facility. I tell the receptionist that I arrived at 11:54 am and now, 12:18 pm, have still not even been acknowledged and instead have to go to HER to get some sort of acknowledgement. (I know that she hadn't even checked the clipboard even though she saw me from when I arrived because when I went to the front desk to wait for her to come back, the blue label still hadn't been ripped off.) She apologized and relayed to me that there were call outs that day. I asked her if I was going to get charged for "missing" this appointment even though I was in fact present - since the consent forms online before you get to the appointment did give a discretion that patient's might be charged for a "missed", "reserved" spot. She assured me not. But during this exchange, while mentioning that I had not even been acknowledged even though I arrived almost twenty-five minutes before, and mentioned that I signed in to the chart WHILE she was talking to someone else, meaning I couldn't talk to her face-to-face while signing the check-in chart, her demeanor changed and she immediately got an attitude with me where she no longer looked at me and remained looking at her computer. I could tell that her demeanor changed. I asked her for her name - she said it was Nancy - and asked her one more time if I was going to get charged and she replied "no, sir." I asked her "did you just call me sir"? She goes "yes, or no, ma'am, whatever." I asked her to speak to her manager and she said that there was no leadership there today and that manager "Lex" was going to be there tomorrow 11/12/24. I left. It's one thing having to wait for an appointment after being acknowledged. It's one thing when multiple people call out - I've worked in retail, I know what that's like and can completely understand. It's another thing entirely to have the receptionist give YOU attitude when you're the patient and then disrespect you even though SHE dropped the ball after NOT taking a look at the sign-in chart even though she physically saw me sign it, NOT acknowledged me still, and STILL be away from the desk for five minutes (from when I got there at 12:13p and waited until 12:18p). She said her name is Nancy. If she lied or gave me a bogus name, it was the receptionist who was working today, November 11th 2024, Monday, Veteran's Day. I would love to speak to the manager, still, of this facility to complain directly to them regarding Nancy's behavior. Thanks.

    Photos
    Advanced Dental Care of Orange City
    Advanced Dental Care of Orange City
    Advanced Dental Care of Orange City

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    Cape Vista Dental - Dr. Tubio

    Cape Vista Dental

    3.2(51 reviews)
    1.8 mi

    I deliberately sought out this practice specifically to continue care with my former dentist, Dr…read more Tubio, whom I have trusted for years and is truly the best dentist I've ever had. I was not looking for a new dental office or a new provider. I was trying to maintain continuity of care with a clinician I already knew and valued. I am deeply disappointed that I am no longer able to continue care with her because of the way this clinic operates. The online intake process required completion of multiple mandatory questions that were not related to dental care or medical history. These included requests for my social media handle (with the stated purpose of tagging patients online), questions about hobbies and personal life experiences, and whether I wanted the office to pray for me. These questions were not *optional* and had to be completed in order to proceed. In my view, this type of intake process is inappropriate for a healthcare setting. Requiring patients to provide social media information for public tagging and including religious or prayer-based questions as mandatory intake items crosses professional boundaries and raises serious concerns regarding patient privacy, consent, and professional neutrality in a healthcare environment. Patients should not be required to provide personal, social, or religious information unrelated to their care in order to access dental treatment. Because of this experience, I chose not to proceed with care and canceled my appointment. Intake practices of this nature may warrant review by appropriate oversight or professional regulatory bodies to ensure they align with expected standards of patient privacy and healthcare professionalism. Based on this experience alone, I would encourage other patients to carefully consider whether this practice's approach to intake, privacy, and boundaries aligns with their expectations before scheduling.

    Be sure to look closely at your billing at this practice. The billing department is not honest. I…read morewent to this practice to get four small clips replaced in my denture. Halfway through the procedure the billing department came in and told me the cost would be $1,376.00 (I later bought these on line for $11.00 for five). When I questioned this I was told I paid more the last time I had it done. Additionally I was charged a surcharge because I had to use a credit card. No where in the office does it say a surcharge would be added if you used a credit card. After I left the practice I got to thinking about the charge. I then realized that I never had the clips replaced before - lie #1. Additionally I researched the code they used D6091. This was the repair or replacement of the metal abutment attached to the implants not the clips holding the denture to the abutment- lie #2. Also this procedure was to have been completed by a dentist - it was not. After they billed my insurance company and received reimbursement they decided to take out an additional $49.00 charge for a "limited oral exam". No one at any time examined me - lie #3. I wrote a detailed letter to Dr. Yoon explaining this and requested a call back. Billing called me when THEY received the letter and told me they didn't understand it. I again explained my concern. They said they would get back to me - they never did. I then hand delivered the letter to the practice and told the front desk to hand the letter to Dr. Yoon personally. This has been a couple of weeks ago when I went in for a cleaning. By the way Dorothy the hygentist no longer works there. After the cleaning I was told what my payment would be, I paid it and then they handed me the billing statement. My fault I didn't look at it until I got home and I noticed the cleaning had doubled in price from what I have been paying over the last couple of years and there were two charges for a procedure that was never done. I have been going to this practice for many years, but if you look at other reviews lately they have not been good. Service has definitely gone down hill and I agree with another reviewer - they are money grabbers. Make your own choice in selecting a dentist but use caution if you consider Cape Vista. By the way I don't know why my address says San Francisco - I live in Deltona

    Photos
    Cape Vista Dental - Dr. Yoon

    Dr. Yoon

    Cape Vista Dental
    Cape Vista Dental - Dr. Saavedra

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    Dr. Saavedra

    Shah Dental Services - generaldentistry - Updated September 2026

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