Cardiology care great check-in Dr Binder is amazing excellent service, check-in, etc.read more

The cardiologist is good. It's the woman working at the front desk and answering the phone. She…read morehates her job. It's in her tone and attitude. There was a dead time over the phone when your trying to change an appointment like where did the woman go. You have to generate any kind of communication. Why is this person in medical service.

Dr Woolbert is a very nice person and a great doctor. I'm very confident with his treatment as I…read morefeel he listens to me and is genuinely concerned. His staff is also very pleasant and easy to deal with.

I ADORE this doctor. Such a great *bedside* manner...calm, patient, assuring. He is honest and…read moreforthright which I want in my doctors. I used to have a great heart doctor in Arlington and he moved to Beverly Hills so I got VERY lucky to find Dr. Woolbert and close to my home in Frisco. It is not necessary to try to get patients for him. He is booked MONTHS in advance (at least for mundane things like mine) so you need to keep a good schedule and think ahead. He pretty much told me that the test my GP had been NAGGING me about for years was useless. That explains why Medicare won't pay for it.

Dr. Rivera has been my cardiologist for 10 years. He is a good listener. He takes time to answer my…read morequestions. His credentials are excellent. I can't say enough good things about Dr. Rivera's care and also the excellent service at Legacy Heart Center.

My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Dr. Aligeti and the entire staff are outstanding. Pure excellence in every way. I was made to feel…read moreat ease and comfortable from start to finish. They take great care at placing the patient at ease in what can be a stressful situation. I give great thanks to these wonderful folks and highly recommend Beats for your cardiology care!

Doctor Aligeti contradicts himself. He rushes appointments and does not discuss lab results that…read moreindicate health issues. He is condescending, arrogant, and does not remember basic information. The nurses and all other staff were great.

Everyone was so nice and helpful! I went to Dr. Reuter's office yesterday following an abnormal EKG…read morein my doctor's office. I am mobility challenged and need to use a cane. After I checked in and sat down the girl at the window needed my ID and insurance card so I got up to give it to her. She was so kind to leave the back office and come around to return those items to me rather than having to get up to get them from the window. I met with the PA first who took all my information and vitals, asked a number of questions and then Dr. Reuter came in and went over the same information. He then explained to me the purspose of the next tests that need to be done and I know he was doing his best to explain the how the heart worked but it was beyond me. I just remember that there are parts of your heart that fire off charges at different times and that the test would tell us how they were working. He spend quite a bit of time with me and I was very please with the whole experience. He came highly recommended by friends of mine who both see him.

Dr. Reuter and his partners at HeartPlace. My wife and I put our full faith -- and hearts -- in…read moretheir hands.