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    Shamrock Roofing

    5.0 (1 review)

    Services - Shamrock Roofing

    Fireplace cleaning

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    3 years ago

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    The Great American Roofing Company

    The Great American Roofing Company

    (15 reviews)

    Summary: The job turned into a nightmare of getting the runaround. Job not completed,  Holes left…read morein roof for a month after paid in full. Many promises broken. Paid $32,000. Have to hire someone else to finish. For: New Roof, New Facia + Crown Molding, Yankee Gutter Restore. Full Story: March 2021. We are restoring an old Victorian house. The roof was in bad shape. We got a lot of quotes in. Despite the fact that they quoted us $26,000 when the runner-up quoted us $16,000. There were 3 main reasons we chose GARC. 1. Ryan appeared to have understood our values to maintain the look of the house. He anticipated the need to replace some framing. That experience gave us a lot of confidence that they have dealt with old roofs before. 2.  Ryan mentioned that they will practically rebuild and reslope the Yankee gutters.. We appreciated the restoration to the original gutters. 3. Ryan said the facia and crown molding will get damaged when the roof gets put on so you do not want to do is separately. This was logical to us as we have never replaced a roof before. Agreed price $26,000. The workers were friendly and very respectful. They started ripping off the old roof and found some surprises. Turns out the roof had more layers than they anticipated and more framing of the roof was rotten and needed to be reframed than they thought.  We were ok if it was going to cost a little more. By the second day, they informed us that they had performed an additional $5,000 on top of our agreed $26,000 price. That was more than we anticipated but our roof is open and we just wanted to get it down. Before we agreed we asked, if that will be the end of it or is that price going to keep going up.  This is when we met Larry(the owner) and everything just kind of went down hill. They told us that they can't tell us how much more its going to be as they had not opened up the roof on the porch yet and did not know what is under there.  We thought that was reasonable did not know the range. Another 5k? how about 20k? We asked them to open up the roof on the porch, look under it to give us a price and not do any more worked that we have not agreed to a price on.  We wanted to make sure that we are not an open checkbook and that we know what we are getting ourselves into. They kept asking us if we want to stop the work, and we replied that we want a price. Eventually that day, they gave us a price of +$8,500 to finish all the work, but told us that they can no longer do the facia because there is too much rot but that they will still do the crown molding. Now we had something tangible and so we agreed. They subtracted $1,400 from the price for not doing the facia. So what is left is Roof and Crown molding. Day 2 we were told by Larry that the guy who does the facia and crown molding (his friend) was going to be there that afternoon or the next day. That was the first time we found out that they actually wasn't going to do our facia or crown molding, that they were going to hire another company to do that. On the 3rd day, they finished the roof and asked for payment in full. I told them that I would withhold $10,000 as the contract says that payment is due when the job is done and the crown molding was not finished and we had holes in the roof. Larry said I could withhold $2,000 for the crown molding. As a sign of good faith and to mend a high tension relationship. I paid in full. That was a mistake. They left the roof open for a month. We were contacting them every other day and kept getting the runaround. Eventually, 1 month after, they send people to patch up the holes where the animals were getting in that were ripping out the insulation. NOT to do the crown molding / facia, just put ugly patches over the holes. I do not have time to hate but if you are considering using their business, I would meet with Larry first and feel it out for yourself. We did not check Yelp till after. : / Hiring another company to finish the job.  Requesting refund for part not done. Will update after.

    Great experience, Just had my roof replaced and everything when as planned and the roof looks…read moregreat. Rayan did a very detailed estimate including attic inspection. the roof installation process was explained including the Guarantee. On the day of install the Steve and crew showed up on time. the roof was replaced in one day, all the construction debris was removed and deck furniture that was moved was put back in place. The entire process was professional and I recommend Great American Roofing

    Shamrock Roofing - roofing - Updated August 2026

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