It's your typical chinese american cuisine. Nothing too exciting or different or creative. Having said that, their food is pretty decent. I like their orange chicken, scallion pancake, crab rangoon, their ginger soy sauce. Service is also decent. It gets crowded over the weekend. Never tried their sushi. read more

The noodles were not great, but the king pao chicken was delicious and overall it was affordable and delicious! Also quick delivery!

I've been ordering here for over a year now and for the past few months, I've ordered every week! Since I'm a college student, it's really important for me to get affordable delicious food whenever I need it. Shanghai Tokyo does not disappoint!! I've been vegetarian/vegan for almost five years now and the veggie options are so delicious! Highly recommend the vegetable delight as well as the broccoli in garlic sauce. The workers are so wonderful and accommodating to my dietary needs (I also have a billion allergies) and delivery time is very reasonable. A lot of my friends have already made Shanghai Tokyo their go-to Chinese food place, and I recommend you do so too! read more

Haven't touched positive review in 9 yrs. Never a need too. Today ordered lunch shortly after opening at 1145. Apparently a big mistake. Many negative reviews during last 12 months. Such a shame. Today's order was practically inedible. Chicken was rubber. Clearly old, rice was leftover and spring roll was falling apart it was so stale. Don't know if new management or for sale but owners clearly dont care. Damn shame. I may try 1x more but won't be expecting anything. Go to Thai restaurant on rt 27 near stop n shop. Much better quality these days. Restaurants around Natick seem to all be struggling. read more

Another great sushi spot, with a sampling of Chinese. Always fresh fish, good spicy tuna rolls, tasty sesame chicken served by nice people. We've eaten there with our daughter and have always been happy with the quality and quantity of their food. read more

I go here all the time and figured it was time for a review. Service is fast, people are friendly. Food is very good (always get the Bento box lunch special with chicken Katsu). One waitress who works there all the time (every time I am there she is working) always gives me a warm greeting. Would recommend to all. read more

Great, quick service and even better flavors. These are the best Crab Rangoon I have ever had - delicious filling with perfect crust thickness and crispness. The orange chicken has amazing flavor, and the portion sizes are great for the prices. One order of chicken is easily two servings. Rice comes as a separately ordered side, but is cheap and plentiful. Overall best Chinese I have had in the area and my all time favorite and go-to. read more

THE BEST (American) Chinese food in the MetroWest. After moving to Natick 5+ years ago, the wife and I discovered this place and have made it our "Go-To" spot for good Chinese. Hot and Sour soup, steamed Peking Ravioli and Crab Rangoon are must have appetizers. Chicken and Shrimp with Mixed Veggies is the wife's favorite and it never disappoints. I swear by the General's Chicken. Large portions and chicken is always deliciously tender. S&T's sushi also stacks up against anyone's in the area. Always fresh and never disappointed in taste. Service is great whether you are dining in or taking out. read more

GREAT SUSHI! Shanghai's Sushi Chefs are young, creative and just really good at what they do! The sushi is fresh and just delicious. Try the Black Dragon roll, Spicy Tuna and Golden Dragon with Tuna on top ... AWESOME It is a small restaurant and that is the charm of this place! The wait staff is kind and food is good. read more

My go-to Chinese takeout! Have tried a lot of different Chinese restaurants in the area but Shanghai has been my favorite! Never disappointed! The staff is also very friendly! read more

Very minimal options for gluten free and vegan. They are not able to make many things gluten free or vegan. There are more restaurants in the area that are more accommodating. The food they were able to do gluten free was not enjoyable. I also find that the food here is expensive. Would not recommend there are many other better options in the area. read more

Got the Curry Chicken and it was 95% celery! Seriously- So. Much. Celery. I had to spend so much time picking it out to get to the chicken. The flavor was nice but the EXCESSIVE celery ruined it for me. read more

Hair in food - they don't care! I was appalled when I showed it to them and the manager offers a 30% discount! It's understandable that hair can get in food, but it's how they manage the situation that truly shows the worth of the establishment. I was the only diner at 1pm and the owner/manager never shows up to apologize or to offer a replacement. We frequently order takeout here even though the food is subpar (no other Chinese nearby!) but needless to say, I will NEVER dine here again. Look at your food carefully... (it was embedded in the breading of the General Gau's chicken...). read more

sushi was pretty fresh. I like their pad thai-- good balance of sweet and salty.

As far as local Chinese delivery, this isn't bad. I ordered the House Fried Rice, Beef with Chinese Eggplant and sautéed Shanghai baby boy choy. The house fried rice was delicious. I'm used to darker colored fried rice but this was white but still very flavorful, it does say "white style" on the menu. The beef with Chinese eggplant was also very tasty. The eggplant was cooked well so it's not hard and was just the right firmness. You can't really go wrong with he bok choy, it's in a light sauce and delicious. My husband loves it. This is my "go to" Chinese delivery for now until I can find one that will e my regular place. Recommendations welcome. read more

High prices, bland food, service pretty rude. The $18 katsu chicken looked like it was microwaved, and the side salad was covered in so much soy sauce it was basically a soup. read more

They are overprice for some nasty ass food and they have customer service please save your time and money

We had a terrible take-out experience this evening. We called an order in and spoke to a male employee who took the order and said it would be 45 minutes before it would be ready for pick-up. It seemed a longer than usual wait time but, being a Sunday night, we figured they were busy. My husband arrived at the restaurant at the appointed time but was told they had no record of such an order. He called home to us to confirm we had called the correct number; that we had actually spoken to a person and not left a message, which had all been the case. The restaurant staff behaved as though it was our problem, and made him wait another 20 minutes at the restaurant while they managed to complete the order. They offered no compensation for what was a major inconvenience for us. When I heard this was the case, I called (using the same number we had called in the order with) to express my anger at how this situation had been handled. I spoke to a woman who, from her initial reaction, clearly thought the problem was somehow ours, and not a result of any issues at their end. She also made the statement that a 45-minute wait time was ridiculous. This did not appease my annoyance and I told her that she should tell that to the employees who answer her phone, and that I would be writing a less than stellar review of this experience. Perhaps that had something to do with the message we received later that evening that they would be putting a 50% refund on the credit card my husband had used for payment. So, if you call for a take-out order and someone tells you it will be 45 minutes, be skeptical or call for dinner somewhere else. read more

Shanghai Tokyo still as excellent as ever. I just picked up some take-out yesterday. The reason I'm updating my review is in response to a recent smattering of what I consider to be inaccurate and unfair write-ups. The service is and always has been friendly and professional. The idea that they charge for extra soy sauce is absurd. Look, I'm no softie. You can read my other reviews and see that I don't mind criticizing a restaurant if I feel it's deserved. In fact, I detest a bad restaurant experience. It leaves me feeling angry, bitter and ripped off. But I can pledge with all honesty that out of the dozens of times I've eaten food from Shanghai Tokyo over the years, I have never once felt anything but pleased and satisfied. read more

Oh my I use to live only a few houses down from the , and this place has THE BEST SUSHI EVA!! Those that have never tried sushi before, or think they 'kind of like' sushi, BEWARE!! I've witnessed numerous people get hooked on sushi INSTANTLY and fall head over heels for this place.... Similar to going on a bender :-) It's kind of a small place with mostly booths. Speaking of benders, they do offer a small selection of regular domestic beer and some yummy Chinese beer too (for something different). Their service is quick and simple; the prices seem reasonable, especially for sushi. and best of all they have all your traditional sushi combos and many other variations (the tempura is the bomb by the way). The sushi menu is also very straight forward and self - explanatory, as well as their main take-out menu. They offer great lunch combos (good portions for the money by the way , and not just all rice) that are not only quick & simple, but also priced to combine with sushi. Even the take out containers used for sushi are sturdy, not to big or bulky, snap shut well, and even keep your left overs fresher longer. *The best part : They have the #1 best Hot & Sour soup in Metrowest! Inexpensive and hearty portions yummy!!! read more

Tucked into the small strip mall as Natick Pizza, it's a shame they don't do as much business as the pizza place. I have only had their sushi and it's pretty dang good. It may not be as hip or swank as Oga's but I was hard pressed to discern any difference in quality. Plus, while Oga's sushi is on the small size, Shanghai Tokyo's portions are generous and a real value. There was a wide selection to choose from and for those looking for something other than sushi, the Shanghai section of the menu is vast and varied. It's not the prettiest restaurant around, but the decor hides its strip-mall appellation fairly well. Perhaps seating maybe 30 (skinny) people on a good night, the restaurant is on the cozy side. The service was quick and pleasant. All in all, Shanghai Tokyo is a hidden gem serving up tasty sushi. read more

The best sushi in the metro west! All the food is fresh and the owner and staff are super friendly!! Place is spotless, casual and worth the trip I made from boston to come here! Would say its better than any in boston!!! 10 STARS!! read more

This review is based strictly on Chinese take-out from this location. The restaurant itself is in a small strip-mall. You could very easily drive by this place and not even spot it. The parking lot gets tight so you're better off parking in dunkin donuts and cutting across. Overall, the food is average for these American/Chinese type establishments and is one of the best in the downtown/greater Natick area. There are some menu items that I find greasier than I would prefer and greasier than similar items found in other restaurants. Some of those items would be: the crab rangoons, chicken fingers, egg rolls (i know they're fried items but i feel like they have more of a grease factor than other places). And I have found the lo mein to be lacking in the taste department. Again, I find this to be an average "Chinese" food experience but do continue to get take-out here a few times throughout the year. read more

Sushi is wonderful. Staff so nice. And crispy lemon chicken is my new fav!!!

I have been ordering from here for almost 7 years now. The staff is friendly and remember you. The food is always cooked correctly and fresh. Sushi is the freshest in Natick. read more

My go-to while I was at Wellesley, my really go-to when I lived in Boston, and now that I live in Brooklyn, every trip up must be accompanied by a visit to this place. There's nothing more that I can say other than each time we go, we invariably order a sushi boat, that's how much sushi we get, and the Chinese food is some of the best I've ever had. And good luck trying to find a better crab rangoon ANYWHERE. And I mean anywhere - I've never had a better one. read more

My initial review was based on one delivery experience, so I decided to give this place another shot. I only order takeout now, but their sushi is GOOD. No complaints there. I still prefer my Chinese food elsewhere, but for the price, this is now my go-to sushi stop. read more

The food is good and the sushi is fresh. The service is terrible. I called during lunchtime to order sushi and they were out of rice??? Seriously? The best rolls they have are the New York and the Alaskan read more

Don't be fooled by all those good reviews here. Services were below average standard and sushi and Chinese food were not even close to what I was expecting. I'd rather spend my money somewhere else with at least better services. read more

I'm obsessed with this place. As a sushi fanatic, moving back from California has led to many disappointing sushi experiences in the Boston area. Shanghai Tokyo is priced very well and has the most incredible selection of rolls. Do not miss the Golden Dragon roll. So happy to have this place near by. The staff is also incredibly friendly. read more

When I worked in Natick 6 years ago I would over delivery from this restaurant often. I recently stopped in and was surprised to find it was in a strip mall next to a convenience store. The food was still as good as I remembered and the waist staff was very nice. Would definitely go back when in the area!! read more

I love this restaurant! Great Chinese and Japanese food. Excellent sushi! The service is good. We go in about once every few months and the waitress remembers our order exactly! It is small, and intimate. Very cute decor. Love the pan fried Peking ravioli and the Tempura Maki sushi!! All of the chicken dishes are great!!! read more

One if the better Chinese restaurants in Natick and their sushi is pretty good also. Went last night around 6:30 and placed was packed. Almost all tables full and a line for pickup at least 6 or 7 deep. We had a mix of maki rolls, Peking ravioli, a couple of main dishes and some fried rice. We didn't take any home because we finished it all !! They also serve beer and wine. I would recommend Shanghai Tokyo. read more

Ordered a pupu platter on the 4th July and it was extremely bad food. The chicken fingers were the worst... made with the most distasteful parts of the chicken??? Too bad. Usually better food. read more

Good sushi and a nice Chinese food menu in a little strip mall. The staff is great, the prices are reasonable, and the service is prompt. Quick and easy sit down or take out! read more

My fiancee and I go here at least twice a month. The staff has started to recognize us and anticipates our drink order :) We usually go for sushi but sometimes go for the Chinese food. The sushi is always fresh and wrapped well (no rolls falling apart here!). The flavors are good - definitely try the spicy salmon roll. If you're in the mood for something hot - go for the Orange Chicken. Only downside is that rice is extra for any of the hot dishes, so be prepared for that. Worth a try - come check it out! read more

Great, reasonably priced food. I've only had delivery, never eaten in the restaurant but its always been fresh. Love their egg rolls along with anything else on the menu. You know the food is decent when the next day it is edible without being caked in congealed fat...which is usually how Chinese food looks after being refrigerated. Yuck! But not this place. I highly recommend. read more

Read 1 star because that's the default. I'd have preferred to not give this place a star at all. I ordered Vegetable Chow Mein which came with a side of plain rice and a spring roll. What showed up was 1 plate with rice piled on half a side and vegetables in a gloppy white sauce on the other. I'm no expert with Chow Mein and even googled it to be sure. Nope, that was most certainly not what it should look like. I gingerly took a bite only to find out there was not taste to it. No sign of the spring roll. When I questioned the hostess about why my meal did not look nor taste like Chow Mein, she insisted it was supposed to be this way. She offered to bring me something else if I wanted to order it. Her lack of concern could not have been more obvious. So definitely not what I wanted to hear. I was there with a friend and didn't want to wait for another possibly questionable dish to show up so I decided to make the best of it by improvising my meal with soy and hot sauce. No spring roll yet. At checkout I saw the bill with a charge for the spring roll. Needless to say, I asked that it be removed. The hostess brought me a takeout box with a spring roll instead. I declined. It may be that this was a one off. Will I give them a try again? Most likely not, there are plenty of choices around. read more

There is not much to say negatively about this little joint, I'm a fan and a frequent customer. Sometimes you find a place that is really good and want to tell everyone you know about it. Well...this might not be that type of place. I want it to stay under the radar and exactly how it is now. The small dining area is limited to probable 24 or so people tops and I think this adds to the restaurants over experience. When you dine here you are getting very good attention from waitresses ( some times too much ) fresh food, and beautiful assortments of sushi plates that are constantly being cranked out by the artist that works behind the fish counter. Shoved into the corner of a mini strip mall next to a convenience store and abutted by a dunkin donuts is probably not the best location and parking can sometimes be a challenge. But like i said earlier I believe this all adds to the charm. Its almost a secret spot right in the middle of Natick. With food like this and sushi at the quality and value they serve I cant believe this place doesn't require reservations. Give Shanghai a try but please keep it a secret i dont want to have to find another hole in the wall i love so much. The only reason why I did not give it 5 stars is because they will sometimes rush you and start cleaning while you are still getting through your meal. Again, this could be because of the small dining area and need to get the next person seated but it is a little annoying sometimes. Place is great though! read more

A very nice find on a rainy night -- despite its location in a shopping center this spot felt very tranquil, sushi was very good, fresh, some inventive rolls. Attentive service. read more