Phillip is always simply amazing. His customer service is always top-notch and accurate. He's a…read moregreat asset to the Busia team.

Phillip was kind and patient, very professional and knowledgeable. truly enjoyed his customer…read moreservice and support,shopping around for weeks now and I'm glad I was able to connect here , please keep up the excellent standards and respect! totally rate him a 10, Thanks again Ms Bettie

I have had insurance with this group for a long time (Previous part of Performance Insurance…read moreGroup). Under Mader Insurance & Performance the staff and agent are rude and unprofessional. I simply called to cancel a policy and was lectured on how the MVA would handle a cancellation and they demanded to know the status of my vehicle and where our tags have been turned in ?????? Despite repeating myself several times that I am not interested on being advised she persisted. Dana did the same and when I expressed I didn't need to be advised on the matter and didn't like the condescending tone of Julia she again began to explain to me what happens when I cancel a policy. Really a bizarre group and arrogant behavior. Instead of honoring specific requests they lecture you and talk over and overall lack common considerate communication or responsiveness. I have friends and family members experience the same situation. Poor advice to try and convince you to retain unneeded policies. Do yourself a favor and move along to another Agent.

UPDATE 2015: I've been with this insurance agency for over ten years and they leave a lot to be…read moredesired. Good luck if you need them for anything! They are bad about returning calls, emails, etc. They're not very caring and you're looked at like just another client. When you call I've found no one can help you unless it's your specific agent. What's that about?! I thought by switching from a higher priced insurance to Erie would be cost effective. Just remember you get what you pay for.

Easy and great local insurance provider in Prince George's countyread more

If you want nice friendly service go here! They will work with you and give you the best rates out…read morethere. Also their customer service is top notch and always there when you need them. I have been with them since 1988 when I purchased my first car and my parents have been with them since 1973. I am very happy with them and always recommend Carrollton Insurance Agency, Inc. to all of my family and friends.

I've had insurance with Allstate for many years. The Alstons have constantly provided great…read moreservice and prompt phone replies. For example, when I had a flood in my apartment, my first call was to my Allstate agent's office. Allstate quickly provided a review of the problem and resources during my displacement. I highly recommend the Alstons and Allstate.

Contacted Sara Bailey two days before we needed to get party insurance for a get together we were…read morehaving at our apartment building. She was able to turn things around very quickly and efficiently including following up multiple times over email and phone to ensure we got things taken care of on our end in time to get the insurance set up. Would definitely reach out to them again for any of our other insurance needs.

Outstanding service! Brian was Professional and Personable…read morefrom start to finish. Thank you for being you.

Brian Davis is my agent and he's been the best agent I've ever had... He was very helpful and…read moreinformative as well as personable... I have recommended him and his insurance company to all my friends and I suggest you do the same... It was a pleasurable experience, which isn't what you expect whenever you're getting insurance...

Adrian Wilcox has been my Adrian Wilcox agent with State Farm for over 10 years, and I can honestly…read moresay he's more than just an agent--he's someone you can truly rely on. In a world where customer service feels rushed and impersonal, Adrian stands out. He takes the time to build real relationships. Who do you know that actually sends birthday cards anymore? That small gesture says everything about the kind of person he is--thoughtful, consistent, and genuinely invested in his clients. What really sets him apart is his accessibility. Adrian doesn't just clock out at 5 PM and disappear. He has answered my calls after hours, making sure I had the information and support I needed when it mattered most. That level of dedication is rare. If you're looking for someone who goes above and beyond, treats you like family, and actually cares--Adrian Wilcox is that agent. LIKE A GOOD NEIGHBOR, STATE FARM WILL ALWAYS BE THERE... AS LONG AS ADRIAN WILCOX IS YOUR AGENT.

Adrian looks out for his clients, which a great help! As the jingle goes, "like a good neighbor,…read moreState Farm is there!"

Very unprofessional and disorganized with their records! Angela Yancey NEVER seems to be available,…read moreand the office staff is very rude! They simply do not know the meaning of customer service. One representative, in particular, hung up on my mother (a valued customer for decades, who Angela Yancey "inherited" from the former agent who retired)!! Absolutely ridiculous and disrespectful, but that will be addressed with corporate. My advice is to avoid this location or State Farm all together.

I am proud to refer family and friends to Angela Yancey's office. Her team is extremely profession…read moreand friendly. They follow up on voice messages and emails promptly. I have great confidence in this team. Grateful to be client.