I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

The staff is kind and helpful. The Technician, Trevor, was amazing patient and understanding to my…read more82 year old husband who is very hard of hearing and in a wheelchair. Best exam we've had this year! This was an appointment for a second opinion due to poor results from previous cataract surgery, so he has had multiple exams. Dr Vendal was very kind, knowledgeable and explained the findings and the way to move forward. I am less anxious and very grateful to her and her whole team. Highly recommend Dr Vendal to take care of eye health.

I had a terrible experience It was my first time and I went…read morefor a check up Besides waiting at least 40 minutes for the doctor to finally see me, I was told I have to pay $50 ( on top if the $150 fee for the visit) for them to give me my new prescription In all my years I never had an ophthalmologist charge extra to obtain the prescription! Plus the doctor was patronizing and borderline arrogant I will go somewhere else

Jamie helped my mom with her replacement eye glasses! The puppy ate them and I am glad we got the…read moreprotection plan.

Aftercare from the procedure is very lackluster here. I've had chronic dry eye, light sensitivity,…read moreand poor night vision since getting LASIK performed here in 2022 and was assured that these issues would clear up in the following months during a follow up I had. They have a 6 month window after the surgery where you're able to get checked and a 2 year window for any actual "enhancements" to be done. The issues never improved unfortunately and I'm now beyond the window where any additional care would basically require me to pay the entire cost for the procedure again. Their website has a page criticizing other clinics for their "lifetime guarantees", but my friend was able to get a correction done five years after his initial surgery and he had less complications than I did. I would suggest looking elsewhere.

Such nice staff and partnership with lenscrafters. Real feel good atmosphere. Really took their…read moretime with you and explained everything even without needing the beginnings of a curious expression. For ten years I've struggled with my bottom lashes growing up into my eye. This was not my first visit with an eye care professional in those ten years. But this was the first time I found out anything could be done about them. Julie offered, I acepted a bit skeptically. She was apologetic for every lash hair she plucked out though only two hurt. She was more concerned about getting every hair than I was. After leaving and the irritation settled down, i kept turning to my friends like "It feels like my eyes aren't there because I can't feel them for the first time in ten years." And I used to have to dab at my eyes every three minutes, but not anymore. My hands kept coming up to wipe phantom tears. I came in for an eye exam and new glasses because my frames just broke. I left with what felt like new eyes.

From the owner: Dr. Julie Gorn is located inside Macy's and is the local eye doctor to see for all of your eye care…read moreneeds in Austin, TX. As your local Austin optometrist, Dr. Julie Gorn can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices inside Macy's at 2901S Capital Of Texas Highway Austin, TX 78746 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

I would not buy glasses from these people again…read more I had a negative experience doing business with them. They wanted me to make an appointment to have my glasses adjusted which I have never heard of before. And were insistent on it. They do not back their glasses and were not easy to deal with.

Don't think I could have had a better experience getting a fitting for a new prescription. The…read moreprocess was more thorough and detailed than any I had ever had, and the result was glasses that are a perfect fit and give me excellent vision at all ranges. The turnaround time was very speedy as well. Highly recommended.

I had refractive lens surgery here and it went very smoothly. No probs…read more Be prepared to wait. Every single visit I have had here I have waited no less than an hour and up to 1.5hrs to be seen. All of the staff members I encountered were great. Super nice and professional. Dr Dell was great too. I would def do this again.

I made an appt with Dr Dell weeks in advance. The link they texted several time to do paperwork…read morework didn't work. Strike 1. The address in google is not correct. They're in bldg 4 - not 3 or 1. Strike 2. Upon arriving, I am informed I needed a referral from my doc. The gal said "it says it on your card". Well, she's right, but had I been able to preregister, I'd have found this out before driving all the way down there. You know what? Strike 3. These are my eyes and signs pointed to move along. So I'm moving along. Not impressed with receptionists, either.

I am super-picky about optometrists because I have really bad vision. I just happened to be in…read morethe Barton Square Mall and was looking at one of those chain eyeglass stores and asked someone there about optometrists. Both of the young employees enthusiastically recommended Dr. Soltys, although there are several other optometrists in the Barton Creek Mall. They were not just selling me, they really meant it. I like this office for several reasons. 1. Dr. Soltys is a really good optometrist. I've been to lots; I know 'em. The doc is excellent. Very professional. Very competent. 2. The office is open 7 days a week. There are other dr's there and I really like the idea that someone is always there in case of an emergency (retinal detachment, etc.) 3. They have state of the art equipment including a machine that takes picture of the back of your eye without need for dilation. It takes a cool digital picture that shows you what your cornea looks like for now and for future reference to show changes in your eye health. This is a great machine and I would never now go to an optometrist that did not have this technology. 3. Its in the Mall!! Easy parking and access. Good excuse to shop.

I decided to go to Dr. Soltys after doing a little Yelp research. I found two optometrists in the…read moresouth Austin area that were rated 5 stars. One was in a Walmart and the other was in the Barton Creek mall. I read the reviews and both seemed good. I chose Barton Creek mall because it was closer to my area. Overall I had a great experience as you can tell from my high rating. The only negative was having to walk through Sears to get there. The front desk was very professional and friendly. Once seated, I spent just a few minutes waiting for my appointment. There were videos playing on flat screens about various eye stuff. It was a bit scary I have to say, but I can understand it's helpful. The two assistants that did the pre-workup were professional as well. They were very attentive to my comfort and tried to make me feel at ease by asking questions about football, my job, my school etc. I hadn't been to an optometrist for a few years and the equipment and techniques seem to have been updated. For one, they took a photo of my eye with a laser beam. It was a little uncomfortable putting my eye up against the device and it made my eye water, but it was quick and painless. The two assistants took me into a patient room and did the standard stuff. They asked me about my eye history, did a reading of my current prescription from my current glasses, asked about medications and explained what the doctor was going to do once he started. This whole process took about 10 minutes. Once the doctor came in, he went over my pre-work and did an eye exam. I felt like he was very professional and thorough. He answered all of my questions. I have seen a lot of doctors in my life, and I am pretty hard on them and usually ask a lot of questions. I could tell right away that I liked him. Unfortunately for me, I had gotten a bit older and my prescription required bi-focals. I had never used them before and the Dr. explained my two options with lenses. You can do a progressive bi-focal which has a transition between the two prescriptions, or you can do a standard bi-focal. The Dr. recommended the progressive and I agreed. I had my prescription filled and I immediately realized that I could not work with progressive bi-focals. I called the office back and scheduled a followup. The office and Dr. were very nice and thorough again and it was no additional charge. I decided to have two glasses made, one with my distance prescription and one with my reading prescription. The cost was about the same as the progressive prescription. I have been happy with this solution so far, although I have to carry around an extra pair of reading glasses with me. I guess that is the price of old age.

I have had a long history of treatment with Dr. Armie Harper, since 2013 when he treated me for a…read moredetached retina, which was a successful procedure. Ten years later I have 20/20 corrected vision in that eye. In 2022 I had a detachment in the other eye and while its still in the process of reattachment, Armie has been helpful and wise at each step along the way. He and the entire staff at Austin Retina are outstanding. I hope you never have to be treated for retinal problems, but if you do I recommend Dr. Harper and ARA w/o hesition.

I was recommended to go to him by my mother. She NEVER likes anyone, except Dr. Harper! I started…read moreseeing him and I love his bedside manner. He thoroughly explains the tests, your condition, and your treatments. He also answers your questions without making you feel like you're an idiot or bothering him.

AVOID!!! I chose…read morethis eye doctor's office because it was conveniently located near my workplace. Unfortunately, what I expected to be a simple eye exam turned into a frustrating and unprofessional experience. When I booked my appointment, I specifically stated that I wanted **traditional pupil dilation**, not photo imaging. When I arrived for my 5pm appointment, I was told I had "signed up" for the $50 photo imaging instead -- which is **not covered by insurance**. I explained that I never agreed to this, but the staff told me that because I had a 5pm appointment, dilation would "run the doctor over schedule." That is not my responsibility, and it felt like pressure to accept an unnecessary upsell. From that point on, the experience felt rushed. The exam did not feel thorough, and I left feeling uncertain about the accuracy of my prescription. Sure enough, when I compared my results to last year's prescription, this year's exam claimed my vision had *improved* -- despite the fact that I came in specifically because my vision has felt worse. That raised major red flags about the quality of the exam. On top of this, the office aggressively pushed expensive add-ons -- from luxury frames costing thousands of dollars to lens upgrades -- which felt more like a sales floor than a medical practice. I later learned my coworker visited the same office the same day and had a similarly uncomfortable experience. We both work in the medical field, and we agreed this is not how patients should be treated. I called to speak with the manager afterward. No apology. No offer to re-check the exam. No attempt to resolve the situation. I've since spent over an hour on the phone with my insurance to arrange a second opinion elsewhere. If you're looking for patient-centered care and a thorough exam, I'd recommend going somewhere else.

Went to get my eyesight tested, while the doctor did a good job the person after tried to pressure…read moreme into buying glasses immediately for an overpriced amount. I was supposed to return 2 weeks after my appointment to get contacts but were SOMEHOW unable to order them even after 2 months. It took another month of calling and threatening to file a complaint to receive my contacts prescription. Would not recommend to use them as the office is not very good

Excelled doctors and opticians that spent so much time with explaining everything to me. The staff…read moreat the front desk were wonderful as well. Just moved to Austin and finding new doctors can be daunting but I felt right at home here.

Dr Packer was great and very thorough. The staff was engaging, kind and efficient. Loved the office…read moreand the frames they had available.