I feel like they ripped me off took my truck there had them run tests which cost me 200 dollars to do after 800 dollars later my check engine light came back on the same day I got it out of the shop very very upset read more

Mike Shannon has been in business for decades. There is a very good reason for this. Mike stands behind his work 100%. He gives great advice and if you follow it you save money. Very friendly from Sarah at the front desk to the mechanics. Mike and his family are always at the shop. My family has been using Shannon for 20+ years! read more

my truck was air locked and I was charged a total of $2600 to have my "fuel system" flushed and $711 just for a fuel send unit. For starters, they replaced it like they said but can someone show me where a fuel sending unit cost over $700? Secondly, on my drive home my water in Fuel light came on...explain how my lines and tank were flushed out along with overpriced fuel filters that were almost a 100 percent markup could still trigger the water in fuel light....? Sounds like they dropped a $70 part in it and did nothing else. Oh, and btw when I called back to question my issues and the truck broke did the same thing before I took it to them they never called back. read more

My husband and I have been taking our vehicles to Shannon's Auto for years and have a great relationship with everyone there. My brother has recently moved to the area and Shannon's saved his car after the engine exploded. Mike and his team are honest about everything they do and will not take advantage of anyone. If you are looking to support a local family owned business and want reliable trustworthy service this is the place for you! read more

Mike from Shannon's was a life saver for us on a trip from Wisconsin. We had a squeaking noise coming from a rear wheel that worried us, especially since we'd just had repairs completed before our journey. Luckily, we got a reference at a restaurant from some very nice folks in Wilmington. Mike squeezed us in, asked questions about the problem, took it for a spin with me, worked on our vehicle, and came back in the waiting room within about 15 minutes. He then had me hold out my hand and dropped a metal washer in it. Problem solved! When asked for payment, he refused to charge us. Fantastic, friendly service from Shannon's Auto. Can't recommend them highly enough. read more

My experiences with Shannon's have left me very unhappy. On the first occasion I felt that Mike cared about how things turned out with my vehicle even though he needed to keep it longer due to some problems he encountered. When I finally got it back from his shop I had to take it back due to a new noise it was making that he claimed he couldn't find. Believing that things hadn't gone that bad I sent my vehicle to him again for a more extensive repair. It sat there for more than a week before he even looked at it claiming that he was the only person on staff qualified to do so. When I initially spoke with them about taking my vehicle there such a delay was not explained. It took another week before he got around to working on it because he took vacation time and just left my vehicle sitting there. When I finally got my vehicle back there were parts broken that hadn't been when I took it in. One of which I had recently replaced. He assured me he'd fix the one he owned up to breaking, but in the end my vehicle was returned to me with that part still broken. The item they ordered that took several weeks to come in wasn't even the part he broke, but a cheap attempt to stick the broken item back together. The other part he broke he claimed to have no knowledge of it's location on the vehicle. For the amount that I was billed for this venture I feel like I was taken advantage of. I also feel that failure to replace items that he broke was extremely wrong. All in all I would never recommend this business to anyone. The time frame was bogus, the communication was nonexistent, the quality of work preformed was extremely lacking, and in the end I feel cheated. So if you can go somewhere else I highly advise it. read more

first time dealing with mike cannon, referred by o'riley auto parts employee. they did not steer me wrong. found mike to be very knowledgeable. shop equipped with modern diagnostic equipment. work estimate was close to accurate as we were not sure what we were looking for. very accommodating, willing to work with someone who likes doing what he can for himself. offered advise on self repairs. overall a great experience definitely will go back when needed Bill Horvath Monkey Junction, Wilmington, NC. read more

If you are looking for an honest mechanic you don't need to look any further. Mike & his staff are top notch & will not cheat you. If Mike or his staff can't fix it they will direct you to someone they trust. read more

I was pleased with my experience at Shannon's. As a woman alone, I was a little apprehensive. No need! They fixed my AC for a great price, and in a timely manner. I will go back, and I would definitely recommend them to anyone looking for an honest mechanic. A great find! read more

My check engine light was on when I passed through there at the end of June 2017 from Pennsylvania. It's tough when you're out of town and need to get car service. Shannons is exceptional. Warm, caring, affordable, honest, knowledgeable professionals. They took great care of me. I am very grateful and would recommend them highly to anyone! read more