Arrived mid morning on a Saturday, needing a John Deere lawnmower tire fixed. They could patch it…read morebut had the tube in stock!

I came here because I was about to make a trip, & felt a vibration in my car. I had gotten all tire…read morepressure sensors replaced, & tires aligned 5 months earlier. I was told it might be the alignment, or the tire balancing; I had them do both. I was told my brakes were "worn" (whose aren't?!), but didn't have that done. I was also told the age of my tires might be leading to dry rot. (5 years) When I got out on the highway, the vibration was WORSE! I had to drive at a slower speed to a Subaru dealer in VA. They told me I had a bubble in one tire, & they were "feathering". I had them check the brakes, & they MEASURED the brakes pads at 3 mm, which indicated they needed replacing. Tires were on sale. So I replaced! My Master mechanic son-in-law, When he had taken a look at my tires & heard my story, said: "You need to find a new place to take your car." Wasted $175!

I purchased a set of tires about four months ago from discount tire and was pretty pleased with the…read moreprofessionalism and speed of service. Fast forward, I pulled in today because I had a nail in my tire and needed it repaired. A manager walked out to me before I could even reach the waiting room door and asked me what I needed help with. Before I knew it, I was in the waiting room and my car was up on the lift in repair. I am totally pleased with the customer service I received both times and would recommend this location to anyone in the area in need of tires. Professional, timely, and overall the nicest service associates!

I recently got some tires for black Friday and they helped me combine a deal with rims as well…read more They found the perfect size to upgrade my cars look, and also drive safely. The process on my end took a little longer than I thought, but they were able to price match some rims and tires I had found online and ordered.

Your not going to believe this one…read more 4th of July downtown, walking around eating and drinking new places, exploring our new city and having a great time and decided to head home. It is an end spot up near the street by the Spice/Tea Place, I started to pullout and thought I was by the nose of the curb and when my back tire tracked in, I caugght the curb just right 3 blocks later....I am changing my tire. I get the donut put on and of course nothing is open and I am supposed to be headed to Charlotte at 5 am, not happening. So I pull out my old trusty YELP app and look for tire places, BLACKS is all over town but, one place caught my eye. "Aspen Tire" 5 stars (Shut the front Door, No one gets 5 stars out side of restaurants) with 25+ Reviews, what have I got to lose. I get there at 10 till 8am and the bays are already hopping with the Tech's and management in the lobby, so I tried the door, crap still not open (8am on the Dot), so now I am going to be here till at least 10am and way behind on my scheduled trip to Clt. So go up to Trey at the counter and he is lackluster as you would expect for 8am lol, but he lets me know that he has some appointments ahead of me and he will get to it when he can. So I decided to go across the street to get something to eat, a coffee and hang out for about 15mins, come back across and have a seat for a long wait for my car. The it hits me, I have entered bizarro world, it is 8:28 am and Trey calls me and says my car is ready??!!!! I Look towards the front door and it is sitting right there. This is the way business should be done, set the expectation low and when you get it in advance of the expectation, you finish sooner and you look like a hero, and ASPEN is My Hero! This will be my go to tire place until the foreseeable future. Trey and Team, YOU NAILED IT! Thank you

This morning I took my car in for the first time here to get the regular mileage related service…read morerequested of an oil change, tires check, oil filter changed, etc. What a great experience and cost value! The mechanics are knowledgeable and friendly. The check in and check out process is seamless. And my happily drives down the road seemingly renewed!

The good is I got the service I paid for. Oil change, inspection, and brake system bleed. My brake…read morepetal feels alot less "soft" than it was. The bad is took a bit over 2 1/2 hours to complete with an appointment. Value was unknown cause not sure of cost elsewhere.

Great people to deal with. Everyone is always kind and courteous. All my experiences there have…read moreexceeded my expectations

This place is amazing! They have all makes and models of tires almost always in stock and if they…read moredon't they will within 3 days. That's the longest I've ever had to wait. Their attention to detail is unsurpassed and they can do a patch job like nobody's business. 10 star review. If you need a tire look no further

The staff and service here are bar none stellar! They were the only tire shop from Wilmington to…read moreSouthport (where I had my catastrophic flat) that not only had a tire on hand but they also could replace it for me as soon as I arrived with the tow truck! They searched to find the new tires I needed as well as find comparable tires that cost less. Had me in and out of their shop both times in less time than they had quoted. Treated me with compassion and respect. their entire staff is friendly. All went out of their way to say hello and let me know what was happening. They even Directed me to a few more shops that they use that I may need. Their shop is so clean, it looks like you could eat off the floor in there. As they walked me from the garage to the front shop even the shelves of inventory are stacked, neat, & clean. I will not only be returning here in the future, but I highly recommend using them for all of your tire needs in and around the wilmington area!

Don't trust these people. Recently we brought our car here for emissions testing and a safety…read moreinspection. We were told our car failed the inspection due to tires and steering mechanism. Besides new tires they said we needed ball joints, struts, tie rods, sway bar links, bushings, trailing arms. We left without doing the work since our car ran fine. We brought it to another garage for tires which we did need and asked for them to inspect steering. They did not see anything wrong with any of the other recommended repairs and said we were scammed. Just to be sure we brought the car to our local Chevy dealer and gave them the list from Duke's. We were told that there's absolutely nothing wrong with our car! Beware if they fail your safety inspection and want to do repairs.

In addition to his remarkable speed, James's shop is a model of organization and efficiency. From…read morestreamlined appointment scheduling to prompt service, every aspect of the customer experience is optimized for maximum efficiency.

Very transparent and honest. They're not out for just your money they genuinely want to make sure…read moretheir customers are happy.

Good attentive service. Con was I wasn't 100% convinced what my car really needed. I felt like I…read morewas being upsold.

Recommended by a female friend. Cleanest and neatest tire…read moreshop I've ever been in. Took me right away. Did the service quick and efficiently.

I had my oil, fuel filters and water filter changed. They also replaced my Tires and they do an…read moreoutstanding job, thank you Auto Wholesale and Mechanics, great job.

I have been dealing with Blacks tire service since 1997 for my personal vehicle and my commercial…read morevehicle also and have received great service from them that why I keep coming back

Recommended me front steer tires for my rig. Six months later had to replace them for uneven wear…read moreon the inside and outside thread on driver and pass side. Took the truck to a front end specialist and said the tires that Black's sold me and installed were out of balance and to light duty for my semi. Never again.

Amazing service! My tire blew, and I last minute called and they were able to fit me in! it was…read morequick, easy, and amazing!!! thank you!

Went to there to lower my Toyota Prius and this worker called Kevin workers on for me and he did a…read moregreat job definitely recommend!!!