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    Shapetress

    5.0 (2 reviews)
    Open • 8:00 am - 8:00 pm

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    3 years ago

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    4 years ago

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    Body Contourz - The Ultra Slim miracle machine/device

    Body Contourz

    4.6(371 reviews)
    1.5 mi•North Hollywood
    •$

    I love this place. This is my second time doing treatment! First time was amazing, was in best…read moreshape of my life. I just had a baby, and the ultra slim and lymphatic massages are helping a lot. I already see results and I'm not done yet. I also really enjoy the lymphatic body suit/pressure.

    I was scheduled to redeem a service on the morning of February 14. I arrived on time and waited for…read moreover an hour, but no one ever showed up. Not only was there no one in the office, but I also never received a courtesy call, text, or email letting me know my appointment couldn't be honored. I don't live nearby, so I made a long drive and wasted both my time and gas for nothing. What made the experience even worse was how it was handled afterward. I reached out multiple times by phone and email requesting a refund, and my calls and emails were repeatedly ignored. It was incredibly frustrating to be met with complete silence instead of a simple acknowledgment or apology. When someone finally addressed the situation, I was offered a free session as if that would make up for everything. It felt like they viewed this as a minor inconvenience, when in reality they completely wasted my time, failed to communicate, and then ignored my repeated attempts to resolve the issue. My biggest issue isn't just the missed appointment--it's the complete lack of professionalism and respect for customers. If a business can't be bothered to notify clients that no one will be there, and then ignores multiple requests afterward, why would anyone trust them with their time or money? This experience was handled poorly from beginning to end. I won't be returning, and I can't recommend a business that shows so little respect for its customers.

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    Body Contourz - Getting red light therapy.

    Getting red light therapy.

    Body Contourz
    Body Contourz - Table for treatment

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    Dermatology and Laser Centre

    Dermatology and Laser Centre

    3.2(31 reviews)
    2.2 mi•Studio City
    •$$

    I don't usually write reviews, but I had to share my experience because it was genuinely…read moreoutstanding. From the moment I walked in, the office felt clean, calm, and well-organized, which immediately put me at ease. My dermatologist Jessica Kramer took the time to really listen to my concerns instead of rushing through the appointment. She explained everything in a way that was easy to understand, answered all my questions, and made sure I felt comfortable with the treatment plan before moving forward. I never felt pressured, which I really appreciated. What stood out the most was how thorough and attentive she was. It's rare to find a doctor who balances professionalism with such a kind and personable approach. You can tell they truly care about their patients and take pride in their work. I've already seen noticeable improvement in my skin, and I feel much more confident moving forward with their care. If you're looking for a dermatologist who is knowledgeable, patient, and genuinely invested in your results, I highly recommend them. Thank you for such a great experience!

    I called to inquire about scheduling Morpheus8 and CO2 laser treatments, and unfortunately the…read moreexperience was extremely disappointing. I spoke with both Martha and Jasmin, and neither was helpful or professional. I also spoke with Suley their manager hoping for a resolution and scheduling an appointment, however the whole office is rude, dismissive, and made me feel like my questions were an inconvenience. When you're considering treatments that require a significant financial investment and trust in a provider, you expect staff to be knowledgeable, welcoming, and willing to help. Instead, I was met with poor communication and an unfriendly attitude. Based on my experience, I would recommend looking elsewhere for aesthetic treatments. There are plenty of practices that value potential patients and provide the level of customer service that should be expected.

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    Dermatology and Laser Centre
    Dermatology and Laser Centre
    Dermatology and Laser Centre

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    West Empire Plastic Surgery

    West Empire Plastic Surgery

    4.4(7 reviews)
    3.7 mi•Studio City

    I have been getting my Emsculpt sessions done by Katie at West Empire. She was knowledgeable and…read moreprofessional throughout the process. The sessions are intense but I'm excited to continue trying Emsculpt Neo and see my final results! The office staff are prompt and capable and I never wait long for my sessions. Come here to get your summer body!

    I am extremely disappointed with the administrative and scheduling practices at this office. Over a…read moreshort period, the scheduler booked me for four separate appointments on four different dates. Incredibly, every single one of these appointments was canceled at the last minute because the doctor was allegedly unavailable on those days.When I questioned the scheduler about why she was assigning dates the doctor could not work, she offered no real accountability or solution, repeating empty apologies while claiming she 'did not have control' over the doctor's calendar. To make matters worse, during our final call, the office recorded the conversation without my explicit prior consent or verbal notification--I only discovered it when the automated iPhone prompt announced the call was being recorded. Booking four consecutive phantom appointments and secretly recording disgruntled patients is a blatant disrespect of a patient's time and privacy. I cannot recommend an office with this level of administrative incompetence.

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    West Empire Plastic Surgery - Treatment room

    Treatment room

    West Empire Plastic Surgery - Hand

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    West Empire Plastic Surgery - Hand

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    Gene Rubinstein, MD, FAAD - CLICK HERE TO WATCH OUR PRACTICE VIDEO
 https://youtu.be/64itVDbyzqI

    Gene Rubinstein, MD, FAAD

    3.8(220 reviews)
    2.2 mi•Studio City
    •$$$$

    Very disappointed. During my appointment, I was told that if the treated area didn't completely…read moreresolve, I could come back for another treatment. When I called to schedule that follow-up, I was told I would essentially have to pay for the entire treatment all over again. That expectation was never explained during my visit. I understand that medical offices have billing policies, but patients deserve to know upfront if a treatment may require multiple sessions and that each one will come with another significant charge. I also would have appreciated some effort to work with me, especially since I was simply following the treatment plan that was discussed at my appointment. Instead, I was left feeling like there was no accommodation or consideration whatsoever. The treatment itself took the PA about 2 minutes. Better communication and transparency about costs would have made a huge difference.

    Made an appointment for my spouse and I. Receptionist said the appointments can be for the same…read moretime and they'd just see both of us together. I had a work emergency at last minute and was unable to go to the appointment. Spouse made it to the appointment and informed them I wouldn't be there. Despite someone being at the appointment (one appointment that was booked for 2 people) I was still forced to pay $100 because I wasn't at the appointment. They still got their business from my spouse but still felt the need to shake me down for another $100. Cheap business practices and rude staff. Now they've lost 2 patients because we will not be going back. Go somewhere else if you can.

    Photos
    Gene Rubinstein, MD, FAAD - Experts on their field, our providers are often featured in the media discussing dermatology topics.

    Experts on their field, our providers are often featured in the media discussing dermatology topics.

    Gene Rubinstein, MD, FAAD
    Gene Rubinstein, MD, FAAD - PhotoFacial performed with multiple lasers clears the skin tone, pigmentation, redness.

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    PhotoFacial performed with multiple lasers clears the skin tone, pigmentation, redness.

    Shapetress - cryotherapy - Updated September 2026

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