Great first to review ! Here we go…read more.. I didnt take pictures but im for sure going back! Dont get fishy with me read on..... So new store new look walk up and the two workers were friendly and cool starting off , walked in and its baaaad aaaass... big tanks everywhere ! Big fish everywhere ! They let us roam around just me and my brother n law and my 4 yr old nephew with out watching and hassling us . They had many type of FRESHWATER fish , all fresh so dont go trippin for salt. I like how Donnie & his partner are a helping people who cant house their fish anymore and hold down a rescue inside the store so they have massive fish to take home with the owners making sure your pond / tank is big enough for the fish. Which i thought is pretty bad ass . I had many questions about a few fish as im a fishy guy and always have questions for things i need to know nothing about lol and these guys answered all and were not frustrated with me window shopping . I told them id be back to buy next visit . Only reason im doing a review is cause the shop was cool , fish were big not pricey & workers deserve some credit ! So lets go fishin!

I supplied this fish store a couple of times with wholesale fish and gave them second and third…read morechances to pay instead they chose to ignore me and I have yet to be paid which I have bills just like they do pay the same price for gas and phone as they do, I for one won't be doing any business with them in the near future I would ask them to look up the definition of KARMA in the dictionary.

Amazing people! I LOVE going in to get high quality, fresh feed for my snake…read more Only thing that I will say is that the A/C is either broken or it's run very, very low. It makes me worry for the animals, but I can tell that they do their best they can to take care of the animals while living in one of the hottest cities in the U.S. Overall, AMAZING people! Very kind, considerate, and AWESOME to have a conversation with! Very kind, and will take their time to answer your questions when it comes to animal care! I always buy my snake's feed there, I also always buy my rabbit treats from there every now in then- but if they carried my rabbit's food, then I would definitely buy it from here instead of Petco!

This is one of Tucson's longest operating pet stores and it does give you that nostalgic…read moretraditional pet store vibe. They were clean and the staff was very friendly. Some products seemed highly priced while others at a bargain. They offer a variety of options for costs and experience and are quite knowledgeable. Definitely recommend stopping by and checking out for your pets needs or new friend.

This store was awesome for freshwater aquatic enthusiasts. They have beautiful fish, and plants…read morethat you can't find at your big chain stores. Everything seems to be ethically sourced and they carry aquarium co op goodies as well as ferts and API testing kits. Go check it out.

Great selection and knowledgeable staff. So happy to have another option in the neighborhood. Will…read moredefinitely be back!

Great place to get pond plants, and fish. However I recommend searching for hardware online. It…read morewill be significantly cheaper. Especially since they will not price match. They are also great place to get fire wood. They have a huge yard full of it.

Tired of the box stores and want to support the local owners? Swing by this lil oasis off the…read morebeaten path. Ms Lisa will take care of you with any/all questions. Selection is great on trees and shrubs; not so great on flowers. Prices run about 10-20% higher in some cases but again... it's the great customer service and garden feel that makes this place a gem. Alibi and a friendly note: owner has posted numerous signs around property asking parents to watch their children. With all the water ponds... it's about safety - plus remember they would be held liable.

By far the best call I ever made. Called in asking questions and Chris helped me out so much and…read morejust made my fish dreams come true started off my adventure. Would strongly recommend to use them!

My tank with service by Son Of A Fish today he were very courteous prompt and very professional and…read moredetail oriented my tank never look so good I'm very happy and I highly recommend them

They literally changed our fish tanks' life! Our tank went from dark sad and gloomy to happy,…read morebright, and colorful. I couldn't thank them more for the glow up they gave our tank!! I love looking at it all the time :)

HORRIBLE AND COSTLY EXPERIENCE!!! I called Jeremy to get an estimate for a custom tank build in…read moreJanuary 2020. I had a large tank was leaking so I had to move 2 large cichlids to a smaller temporary tank. He came to my house and took measurements. He knew the urgency of my request due to my fish being in a temporary holding tank... BUT I NEVER HEAD BACK FROM HIM. I tried to call, text, and email for follow up for 2 weeks on a timeframe... no response. After over 2 weeks of no response, I searched more and finally found a tank builder through Aquarium Arts in Mesa, which took another 3+ weeks to actually get a tank made. Never heard from Jeremy during this entire ~6 week process. The lack of response and delay in getting my fish into a new tank caused my huge Blood Parrot to get sick and eventually die, even after taking him to an aquatic vet twice for treatment. Jeremy was simply unresponsive, unreliable, and unprofessional. He had all of my contact info...phone, email, and address. He was at my house. He has no excuse for his lack of response. He likely didn't see the opportunity for the cleaning service as he seems to focus on salt water tanks, so he likely decided to just move on and leave me hanging... this is not a business that cares about customers, referrals, or being professional.

i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.