I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

I am having my grandson drive me to Virginia and took in my car for any necessary service. I made…read moreit clear that if I needed tires, brake service, etc, I was willing to have the work done. I fully expected a large service charge. this is the third time they have worked on my car and they have always been thorough and work has been excellent. I was amazed when they told me everything was fine for the trip and charged me only for an oil change. I am an older woman and they could have easily done unnecessary work and I would never have questioned it. Their honesty and consideration for their customers is top notch. I would absolutely recommend them for tires and all auto services. R. Willard

Good follow up. And reasonable prices. I had to cancel my order due to an accident, but was teady…read moreto use them based on recommendations from friends.

Very knowledgeable staff capable of doing the small jobs and the big jobs. They complete the job in…read morethe timeframe stated.

Couldn't be happier with the service and care these folks have to our car…read more Highly recommend.

My husband called and specifically asked for tire prices and an alignment service. They had the…read moretires he needed and he specified several times wanting an alignment and have the tech do a test drive. They quoted him a price for what he asked for. When he picked up the car they said oh we don't do alignments. So they just lost our business and anyone who asks we will steer them clear of this establishment.

I stopped in about 5:00 today after finding a big piece of metal in my tire. I had stopped visiting…read morethis location due to bad experiences in the past. I walked in anticipating the possibility of another one. I was greeted by Adam. He was kind and professional, despite being near the end of a long day himself. The crew took my vehicle back right away, did the repairs quickly, and honored warranties as appropriate. I didn't even have to mention it! I was extremely happy with my experience. Thank you Adam and everyone who got me back on the road tonight!

"Consumers Beware" I had a new tire with a leak from a nail in it and needed patched. I went to the…read moreclosest tire shop in this case "Tires Plus Total Car Care" located at 5812 Derek Avenue. They did a nice job patching my tire for $33 but then decide to try and defraud me. Consumers Beware of Tires Plus. My battery was completely charged when I dropped my car off at the shop. Yet when Tires Plus called me, after my car tire patch was complete, Tires Plus also said my car battery was completely dead. And that I needed a new battery. Tires Plus then tired to sell me a new battery for $248. Remember my battery was completely charged at drop off at Tires Plus. I said no way to a new battery from Tires Plus. When I went to pick my car up, Tires Plus had completely drained my battery and provided a digital print out showing my battery was completely dead from Tires Plus draining my battery. Attached is the scam photo of my battery drained scan. As a drove my car, the battery recharged and I stopped Tires Plus from Defrauding me. I even went to a car battery store to have them check my battery after. The car battery store confirmed my battery was good and that Tires Plus drains customer's batteries in purpose to Defraud customers into having to buy a new battery. Consumers Beware of Tires Plus.

Been using A-Z for 17 years on multiple cars.. Good all around. You can trust them. Yelp wants me…read moreto say more. Friendly too.

Don't have me set up a scheduled time to drop my vehicle off for it to sit for three hours. Poor…read moremanagement lack there of.

Ordered tires on Monday and had them installed Wednesday. I was in and out of there in 45 minutes…read more The price was great, and so was the service. Couldn't have been better!

I am always so thankful for the exceptional help Nick provides. I unfortunately had a flat tire and…read morehe was able to get me in and get that changed same day! I truly couldn't ask for a better experience. Nick is always kind and makes sure I'm taken care of and understand everything. I also spoke with Trevor today and he was wonderful! Thank you again Nick & Trevor for taking care of me!

Quick service, great quality tires at a good price...Owner was very pleasant yet professionalread more

Got me a brand new tire for cheap and was under 10 minutes , I was shocked, definitely will be…read moreback !

this place is wonderful. they really take care of any auto concerns and are super helpful.read more

I've been going to this store for years but since they put Richard Davis in the back and got a new…read moremanager it is a disaster....I dropped my tire off and the manager was three hours late....they couldn't open the store ..the next day I left my tire there and he never called me back ..Finally I called two days later and went to pick it up....thank God Richard came out... everything ran smoothly after that....if I owned this store I would be aware of who made me $$$$...I'm not going back until Richard is in charge.. Big mistake guys... I'm going to pep boys