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    Sharon Heights Cleaners

    3.7 (45 reviews)
    Closed 7:00 am - 6:30 pm

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    Reviews With Photos

    Kevin N.

    After getting my suit shipped from the other side of the country by a friend, my heart sunk when I saw that both the suit jacket and the dress pants were crumpled up and shoved in a small package. When I took the suit to the cleaners, both pieces were so wrinkled that I thought they weren't salvageable. Upon picking up the two items, I was relieved to see that they looked as good as new again. The pictures speak for themselves. Thanks again Sharon Heights Cleaners.

    Photo 2 - White designer jacket turned mustard yellow after the second dry cleaning by Sharon Heights Cleaners (review below)

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    3 years ago

    Helpful 1
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    3 years ago

    Really like this place, very sweet lady up front and good service, too. Highly recommended.

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    Photo of Diana I.
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    10 years ago

    Helpful 7
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    3 years ago

    Always friendly. Very efficient. Clothes are ready within two business days. Highly recommend!

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    Photo of Barbara D.
    104
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    5 years ago

    Helpful 0
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    6 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    8 years ago

    Helpful 1
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    Photo of Emily C.
    278
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    17 years ago

    Helpful 9
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    11 years ago

    Helpful 3
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    Photo of S C.
    0
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    11 years ago

    Helpful 3
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    7 years ago

    Helpful 2
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    Photo of Toby S.
    133
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    17 years ago

    Helpful 4
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    7 years ago

    Helpful 0
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    16 years ago

    Helpful 4
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    Photo of Calvin C.
    135
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    7 years ago

    Helpful 0
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    8 years ago

    Helpful 1
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    0
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    12 years ago

    Helpful 6
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    Photo of Heidi P.
    381
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    9 years ago

    Helpful 1
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    11 years ago

    Helpful 2
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    7 years ago

    Helpful 2
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    11 years ago

    Helpful 2
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    11 years ago

    Helpful 2
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    Photo of Sp P.
    0
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    11 years ago

    Helpful 0
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    Photo of T D.
    0
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    12 years ago

    Helpful 5
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    10 years ago

    Helpful 2
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    19 years ago

    Helpful 4
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    14 years ago

    Helpful 4
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    12 years ago

    Helpful 4
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    13 years ago

    This is the place if you want the best quality. Clothes come out as new.

    Helpful 1
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    10 years ago

    Helpful 2
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    12 years ago

    Helpful 0
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    Photo of Anya C.
    11
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    15 years ago

    Helpful 4
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    12 years ago

    Helpful 1
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    17 years ago

    Helpful 2
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    Photo of Melody C.
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    11 years ago

    Melody is nice. They are extremely over priced and charge double the rates for services than others.

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    15 years ago

    Helpful 0
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    7 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    Page 1 of 2

    Ask the Community - Sharon Heights Cleaners

    Review Highlights - Sharon Heights Cleaners

    My white dress had a lot of spills on them and lipstick and you would never know that it was there!

    Mentioned in 2 reviews

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    Menlo Park Cleaners

    Menlo Park Cleaners

    2.7
    (10 reviews)
    $$$$

    Such a disappointing experience…read more I took them two shirts my Husband needed for a trip. Both white. When I picked them up on the way to the airport the one hanging in the front was clearly still dirty. Michael (the owner) apologized and said he would re-clean it. I went to the car to pack the other white shirt....and sure enough it was also still dirty. I went back in to show him and he was clearly embarrassed. I took it on the trip b/c we were attending a "white party" and I had to show up with at least one white shirt. (Of course my Husband did not want to wear a dirty shirt to a party so we bought a new one $150-awesome). So upon our return I took the shirt back to Michael, along with a jacket and two dresses of mine. He was kind and said he was so sorry for the shirts not being cleaned properly and I said I was willing to give them a 2nd chance b/c we were/are new to the area and everyone deserves a 2nd chance. He thanked me and said "This is all on me, I will note it in the file so there is no problem when you pick up." I was IMPRESSED and glad to be giving it a 2nd go. Well I came back to pick up the items and the woman rang me up for $50. I explained that it was to be covered. She said no. I said I would come back when Michael was working, but she called Michael and in the end I spoke to him on the phone. He said I must have misunderstood and what was "on him" was re-cleaning the white shirt I HAD ALREADY paid for! I told him that was the craziest thing I had ever heard of and in the end he agreed to give me 50% off...but that took some doing. Fine. BUT one of my dresses was still being "worked" on. I said I would just pay when I came back for all of it later. So I come back later and a young man, David, explains to me "Michael would never have told you this was free, we don't do that." Ok. FIne. I misunderstood. We have established this earlier. So he rings me up-$50. WHAT? No, Michael said 1/2 off. So David essentially calls me a liar a 2nd time "He most certainly did not." Umm, yes he did, ask that gal over there. They have a conversation in their language...and then he waves her off and says "I'll just do it to be done with you!" (My guess is he did it because she confirmed what Michael had agreed to). So then he tells me my total is $34. Hmmm....after another go-around he agrees that is not half and alters it to a lower number. Then he shows me that the stains on my dress that they could not get out. So I check the other dress, sure enough-also still dirty. So in the end they made $25, lost a customer and gained a TON of bad PR. I got two dirty dresses that need to go to the cleaners:-(

    I have to say the negative reviews on this establishment are not consistent with my experience. I…read morehave been taking shirts (and some dry cleaning) there for more than three years and we have found the quality high and the service uniformly excellent. The prices are on the high side but consistent with downtown Palo Alto and the location is very convenient if you live in central Menlo Park. In terms of honesty, I had forgotten to check my pockets in my shirt and I left a "substantial" amount of cash in a pocket. I received a call within 10 minutes of dropping my shirts off at the dry cleaner and the young lady called indicating that I had left money in my clothes. Very impressive.

    Sharon Heights Cleaners - laundryservices - Updated June 2026

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