I have been around the block enough times to know something is wrong. I was admitted as a voluntary psyche patient and while I was staying there, I noticed the lack of staff in the psych ward. Open unit or not, you CANNOT understaff a psych ward. This puts the nurses and other staff at risk. What if there is a mental breakdown and the staff become endangered because understaffing? Security? What if security can't make it in time? Listen to your staff, because I have been in group homes in the past where the patients/clients overwhelmed the staff. This is a liability and if you don't want your staff to sue for injuries AFTER requesting for more staffing, add more staff. A lawsuit would cost you more money than staffing the damn psych ward. Before anyone says anything.... I am the one who noticed the staffing issue. I asked about it because I know for a fact it's unsafe.... And I was told by said staff that they have TRIED to request more staff. I was not asked to do this, I am doing this because I saw a real safety issue. Do better! This is my favorite hospital and I don't like leaving bad reviews. read more

I am writing an Updated Review about my Awful Experience that I had in the Sharp Grossmont Emergency Hospital on Wednesday , July 10, 2026. I requested to be driven to Sharp Memorial Emergency Hospital in Claremont, CA. Because this Hospital was recommended by my good friend Michelle. I finally became a new patient at Sharp Memorial Emergency Hospital afterwards on July 2, 2026. Everyone of their ER Doctors gave me excellent medical treatment and I only had to wait 10 minutes to be assigned a bed in their Emergency Room. Unfortunately , I was convinced by a Falk Ambulance Paramedic to go to this Sharp Grossmont Emergency Hospital. My Date of Service on Wednesday on July 10, 2026 from a (6 Hour Tine Period) at my Arrival Time 6:30 PM until I was discharged from 12:30 AM. I have experienced a Traumatic Event from being IGNORED, DisRespected and I received NO Medical Treatment from Dr. Chris Young. Dr. Chris Young is the most UNPROFESSIONAL person and a JERK ER Doctor I have ever met. Dr. Chris Young has committed Fraud by doing nothing but charging my Medi-Care Insurance Company and charging my Medi-CAL for giving me NO MEDICAL CARE for my very serious DVT (Blood Clot) in my right leg. I was not in stable condition on Wednesday, June 10, 2026. The reason I was picked up from my house in San Diego, CA was because the swelling in my Right Leg has gotten worse and I had other symptoms that accompanied my very serious Medical Condition. My symptoms was very high Blood Pressure, my Blood Pressure was 184/71. That's the first time I had elevated Blood Pressure because my Blood Pressure has always been 120/60 and I felt like I was going to faint. That was a big red flag that me as a patient needed to be examined by an Emergency Room Doctor immediately. I also have filed a Report and an Official GRIEVANCE Complaint with my Insurance Company Blue Shield Promise of CA on July 18, 2026. Then I received this official document that was mailed out to my residence from Blue Shield Promise of California. There was supposed to be a 30 days Investigation by the CA Medical Board of Directors . I learned that from the outcome of this Investigation on Dr. Chris Young , his lazy Medical Assistant Pat and the incompetent Registration Clerk named Tiffany who she asked for my Social Security Number. Tiffany asked for the last 4 digits on my social security number then she wrote down my (4 Digit Number) on the yellow Post It Note. Tiffany was supposed to type my Social Security Number into her computer and also to save my Medical Records electronically for the Registration Office. I saw Tiffany didn't type up NONE of my necessary personal information into her computer like my Full Name , my Date of Birth, my Home Address and she didn't ask for my Drivers License for Identification. Some of the people they hire to work for Sharp Grossmont Emergency Hospital are very ignorant and incompetent like Tiffany was. Tiffany said , she is going to throw away my Social Security Number that she had written the last 4 digits of my Social Security Number on a Yellow Posted Note in her Trash Can on July 10, 2026. I told Tiffany NO because some person will use it to steal my identity. I told Tiffany to shred my Social Security Number on the Yellow Posted Note using her paper shredder for my security. Then Tiffany I saw finally agreed with me. That's the standard procedure to shred patients social security number to prevent identity theft. When Arianna this Blue Shield Promise of CA Grievance Coordinator called Dr. Chris Young regarding this Grievance Complaint that I had filed and reported against him and his medical employees. Dr. Chris Young LIED and told Arianna that my name was called by him (5 Times). My Name was only called ONCE. That was to check to see if I was still waiting in their Emergency Room. Yes I was waiting there for 6 long hours without No Complete Bloid Test that I asked to be ordered and me to take to see my Blood Test Results and No Ultrasound Machine was done on my Right Leg to confirm the diagnosis that I have a Blood Clot. I also was Ignored the whole time for 6 long hours. I was not assigned No Bed in the back Emergency Room and I received No Blood Thinner . Dr. Chris Young was also harassing me in the Emergency Waiting Room Lobby. Dr. Young was trying to force me out of their Emergency Room. I told Dr. Young he doesn't own this Sharp Grossmont Emergency Hospital so he cannot make me leave. I continued to call a Uber Driver to pick me up at the back of the Emergency Department Building. I am going to fight for my rights and fight for Justice. BMy advice is Please don't go to Sharp Grossmont Emergency Hospital because some of their Doctors are committing FRAUD. read more

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Coming here to get treatment was a very pleasant experience. I really appreciate how nice everyone is when you arrive here: from the parking valets, to the check-in desk, to the nurses, the professionals on staff, and everyone else around the whole facility. People here are kind and very accommodating to patients. They are professional here and they seem to really, really care about your comfort, your feelings, and how they are able to assist or support you. Overall, I feel like Sharp and UC San Diego Health are really good patient care companies. Thanks for the experience that I had here. Also, the Cafe Colabria here is great for family members who want to grab a beverage and light bite while visiting. read more

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Absolutely worst care. Left me bruised up. The emergency room is the worst i have ever attended. Bruises from blood drawn and iv drip. Run from this place! Horrible bedside manner, the doctors were completely rude and very passive. The head nurse was amazing tho. But apart from that. Shadiest experience ever. They come out to draw blood from you IN THE WAITING ROOM. UNSANITARY! They told us upon entry that there was concern for internal bleeding. And was the last one to be seen. Thanks for worrying me for internal bleeding yet seeing me 12 HOUR LATER. read more

Recommend this place?HELL! No! This hospital is ridiculous! Took my father her twice, first time in summer 2025 waited 5 hours to see a doctor. Back again today 6/12/2026. Been here since 12:24pm, triage completed at 1:30, back in the waiting room then moved to patient room at 6pm (start of FIFA game) and finally a doctor game in after the game is over (8:15pm) and checked his vitals, ordered more blood test... waiting again...so don't come here unless you're dying... or you'll die in slow death... this system NEEDs to improve! read more

I would like to express my sincere gratitude to the outstanding team at Sharp Grossmont Hospital in La Mesa, California. During my stay on 4 West in Room 467 over the weekend, I received exceptional care from everyone involved in my treatment. A special thank you to the Registered Nurses, including Ade, Izzy, and Michelle, as well as the Nursing Assistants, Case Managers, Physicians, and all of the support staff. Every member of the team demonstrated professionalism, compassion, kindness, and an unwavering commitment to providing excellent patient care. They were attentive to my needs, communicated clearly, and made me feel safe, respected, and well cared for throughout my hospitalization. The dedication and teamwork displayed by the staff at Sharp Grossmont Hospital truly exceeded my expectations. I highly recommend Sharp Grossmont Hospital to anyone seeking outstanding medical care. Thank you for making a difficult time much more manageable through your compassion and exceptional service. read more

Jordan j the Emergency Room Rn went above and beyond. DAN Did to. Professional staff and the make you feel great in a ER. Had to bring my dad he . They admitted him. He was having chest pains. I highly recommend sharps Gromsmont hospital. One of the best I been to. Thank you all for all you did read more

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Hi I am writing this review about Sharp Grossmont Hospital. A couple of days ago. I was in the emergency room for a possible stroke and all the doctors and nurses were very helpful. Theirs several other issues that needs to be addressed at this time. The first is being in the emergency room for over 13 hours or more to find a room upstairs once I got to the room all the nurses are very helpful. The next issue is that I had to wait for a long period of time for a bariatric bed for me once I got it is really comfortable. The next issue is waiting for a long wait time for the kitchen to bring up the food trays to the room. read more

Sharp Grossmont Hospital - Hospitals Near Me - La Mesa, California

Today was a quick in and out for a CT of my sinuses as they have been giving me issues. I was referred here by my MD. The waiting list is long but once in there everything runs rather smooth. I want to give a special thank you to the staff for their kindness. My appointment was at 12:30 and when I arrived to find out they wanted me there at 12:00 (which were not stated in my instructions). I was floored but my understanding was that it was for pre-registration that I already filled out online & I assumed that with it being lunch time, I would be a patient right after them coming back. Memo to myself to come 15min early any where even with pre-registration. Anyone coming here at the imaging center you will need to arrive 30min early fyi. Even with my fault of misunderstanding the schedule. The desk staff were so polite and worked me right in. They weren't nasty about explaining the time situation & just said it's ok. Cindy was my technician who did the CT scan and she was so polite and made me feel welcomed. She explained the procedure that it was simple and quick after positioning me on a long bed table. There was a huge circle that was over me yikes. The circle is huge and intimating as I thinking, "oh my!! I'm going to be head in and can't move".. ‍ Cindy said, "You can close your eyes and place your hands over your tummy" so I followed her instructions. She came to my head to center me under a red light. She then seems to fade in the background and then I hear a noise like something going around the cylinder for about 2 min max if that and it was over. She was said, "ok it's all done and results should be back to your MD in less than 5 days". That literally was it. Total time: Check in 2 minutes, I may have sat in the waiting room less than 10 minutes and scan was about 3 minutes. Awesome and quick experience. Ok now the parking is where they got me... Why is it for less than 30 minutes $3?? They do not validate parking for regular parking but for handicapped parking only. If there is a parking attendant he may take cash I'm unsure but make sure you bring a card to pay for the parking just in case. read more

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This visit had to do with my father. I have to say everyone along the way has been terrific. From a customer service standpoint I'd say fantastic. He started in the ER where they took good care of him with a fast assessment and understandable assessment of the situation. They were short beds so it took almost a day to get him admitted to the hospital. He made it to 2 north. I watched as the all nurses had to really hustle with all the patients. They really were terrific - can't underscore enough how much were appreciated the team. The doctors and surgeon were excellent, top notch. Dr Desai and Dr Leung (surgeon) did a great job explaining everything and taking good care of him. His day nurse, Veeda ,was wonderful - attentive, sympathetic and understanding. His night nurse chaseeka (sorry I don't recall the spelling) took great care of him. In fact everyone on the 2 north floor was soooo nice. Sometimes we grabbed someone in the hall and no one brushed us off, they were very helpful. I'm really sad about how understaffed this hospital is and how many patients they have. With respect to the room, there are two people assigned per room. Not really much room for visitors. When we first arrived I was hesitant as it doesn't feel sterile (other than the main lobby and surgery center). It's definitely showing its age. It would be nice for there to be an expansion or for Kaiser to open up - their facility is just sitting there... So overall, despite the appearance, given the situation, a good experience. read more

I want to say thank you to the staff and the Nurse Practitioner that helped me. The staff was absolutely fantastic and the Nurse Practitioner Erika Trujillo went above and beyond . She addressed all of my concerns and I'm finally on the correct path after seeing many others with no remedy's to finally having a remedy for what I've been dealing with for more than 2 years with no answers. THANK YOU TO ALL AND ESPECIALLY NURSE PRACTITIONER ERIKA TRUJILLO! read more

My problem isn't so much with the hospital staff as it is with the security. Yea, their wait times are astronomically long. Yea, the staff seems over worked and stressed out. But, after being discharged, I came back into the lobby to order an Uber, and was immediately met with security ushering me back on to the street. I explained it was cold and was just trying to order a ride. Its hard enough having to be at the hospital, but to have security involved for just ordering an Uber is just embarrassing and made my experience all that much worse. read more

I was in the neuroscience and the morning guy jose went threw my personal clothing and was creepy.i understand looking at ur patient threw the window but act wierd wen I see u and the reactions..then got sent home wit no pain meds cus wat he told the doctor.this guy need retraining really bad.im trying to feel better he made it worse.my stay there was great till he came on shift.he a terrible person to have as a nurse read more

Sharp Grossmont Hospital - Hospitals Near Me - La Mesa, California

NEUROSCIENCE DEPT My brother had laminectomy procedure done about a month ago. Prior to his surgery, he stayed at the neuroscience building, on the first floor. Surgery went well. The family and I liked that we were able to see my brother without having time restraints. He was later transferred to west wing (building next door). Throughout my brother's stay at hospital, the nursing staff and everyone my brother encountered during his stay at both wing, were accommodating, caring, helpful and good spirited. Thank you Grossmont Hospital for taking very good care of my brother. I would send shout-outs to staff that were extra helpful and kind. Sorry I did not remember everyone's name. (stayed March 17 through March 24) He started his first chemo treatment last Thursday, April 16. read more

This is my updated Review on the Sharp Grossmont Emergency Hospital . After I received horrible treatment by these 3 medical staff whose names are Pat the male nurse,, Dr. Chris Young this very rude Doctor who was harassing me in the Emergency Waiting Room and this very incompetent Registerstion Clerk her name is Tiffany . This bad experience was a very traumatic experience for me. This is the WORST Sharp Grossmont Emergency Hospital I was a patient of. It was my First and definitely my Last Visit there. I heard HORROR STORIES from previous people who received bad medical treatment and were ignored like I was for 6 long hours from 6 PM until 12:30 AM I was ignored by their medical employees, I received no Complete Blood Count, No Ultrasound Test that was supposed to be taken in my right leg for a serious Blood Clot I have in my right leg and I received NO Examination from their Emergency Room Dr. Chris Young. This ER Doctor is a Horrible person to me. This Sharp Grossmont Emergency Hospital should be closed, Some of their doctors are incredibly incompetent and the Emergency Room Staff are very rude and ignored my serious medical condition. I could have Died! read more

So I took my dad into the Sharp Grossmont ER because he was having some issues and we were his caregivers so of course we do our best to keep him alive, fed, hydrated, showered, shaved, cared for, etc. and I am not in the medical field nor do I have the knowledge of this field so I rely on an once a week Nurse for guidance or the nurse at the hospital for guidance. My dad was 89 years old, had blood work done on June 30, 2025 with his primary care doctor but no one ever called me or communicated to me that there was anything wrong especially the afternoon and night that I took him into the hospital ER then to ICU because of low blood pressure. I took him to the ER because of dehydration and confusion and mild pain around 10 AM on August 19, 2025. They asked me if I wanted to provide him comfort care and I was like sure but I also want you to treat the problem and get him fixed up. I was not told that my dad was terminal, in bad shape, that you should come right away (after I left the hospital since I was waiting for a call about his condition) and spend your last moments with him nor did they contact me at all until the next day when he was already dead. Apparently this Hospital doesn't give a shit about anyone except their bottom line and their Billing processes. I put blame in humanity that does not act with kindness, courtesy and respect especially when dealing with the elderly. Your staff needs to learn humanity and compassion along with extensive communication skills towards the family, which you did not with us and you robbed us from being with my father when he died. Neglecting a patient's family is a travesty and legal actions will be considered. WE HIGHLY RECOMMEND ANOTHER HOSPITAL 1 STAR OUT OF 5 STARS IS WHAT WE GIVE THIS SO CALLED HOSPITAL. TREATING A PROBLEM IS NOT A SOLUTION! read more

Sharp Grossmont Hospital - Earlier this year when he was hospitalized for his personal health conditions! - Hospitals Near Me - La Mesa, California

You know my first experience with the horrible staff there was when I come out of a coma and was treated with the upmost respect only to return to utter disrespect, and the doctor diagnosing you with somebody else's chart, and that was course unchecked as apparently they don't care whether or not their doctors are doing what they supposed to to my current situation or I have water on my heart something traveling through my leg and because I have inadequate insurance quickly, I was discharged his notes. He lied on, and I can prove it, but that's OK. They'll probably switch that I took screenshots, but I want to say this their dietary is off the hook. I know now where they spend a lot of their money because I'll tell you what these people are amazing the meals that they prepare and present to the patients even a local one blew me away. I instantly thought I was in some sort of luxury hospital thank you and good job. read more

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Dr. Chris Young I think his first name is Chris, you know out of 35 years of being on the side of heaven I've never ran into a doctor that actually cared and I mean as far as not going straight to do an MRI CT scan if you don't absolutely have to. Thank you Dr. thank you for showing me that there are people out there who don't want to just upsell and up charge you and they do care about your actual well-being. I wish you all the health and all the wealth and I hope you get a huge holiday bonus because you deserve it.. read more

Worse care ever my 5 month old came in last night for a repaid fever and unconscious inover heard the doctors in the back asking working does anyone want to volunteer to take a 5 month old patient and everyone was saying no we sat in the hospital all night just for them to send us home because no staff wanted to check him out read more

Zero stars, very rude young nurses. Told several of them multiple times my family member was a very hard draw and please bring in ultrasound guided equipment to find a vein for the IV. Instead of taking my advice one tried it herself and tortured the patient redirecting the needle aggressively for more than 2 minutes. Well good job idiot the patient ended up with a huge bilateral blood clot. Ultrasound teck asked if there was a fistula used or if they're were undergoing dialysis which they're not, that's how fucking aggressive the nurse was causing that much damage. Shame on nurses who have no empathy and don't listen. Place smells and is dirty, very rude employees. Sad to know your in these individuals care when your sick and vulnerable. So sad. read more

Horrible service!! My mother has cancer, she wasn't feeling well so we go to this place. Mind you we are here for HOURS!! My mother asked me please ask a nurse for ice chips i say no problem. There was no one I could ask in the front the big doors open, I say excuse me ma'am if you don't mind if you could get my mom some ice chips. This hoe says ask the person in the front. I clearly see no one is there. Hoe nurse says just wait that person the person will be back, I'm kinda mad but don't say anything crazy, the same lady 'hoe nurse' comes out grabbing something from the front. Look I get it ur busy and I'm sure you deal with some challenges with patients we just wanted ice chips. I eventually tell the lady in the front she says they always say go tell the front. Look are y'all doing some employee beefing or are you there to take care of patients. read more

I have historically had great experiences at this hospital warranting a 5-star review, but to be fair & balanced I am giving a 3-star review, because if I were reviewing practitioner Erika Trujillo, NP (NPI 1396462917) alone it would be 1-star. I went to the ER with worsening hip pain and a low-grade fever after a recent injection. The provider Erika Trujillo, NP ran a CBC and electrolyte panel. I requested additional labs (CRP/ESR). She said they were not warranted. I respected her decision but asked that she document my request and her decision in my medical record (a reasonable and standard request). Trujillo emoted anger and immediately walked out, left me waiting confused, and delayed my care for an additional hour. She then returned to tell me only "You are free to go", stating she would document what she felt was appropriate. When I asked if she was refusing to document my request and what we discussed about testing, she said she would document what she wanted and then refused to give her name, saying it would appear on the After Visit Summary (it did not). In our interactions, Trujillo interrupted and talked over me and I had to ask if I could please finish speaking. Overall, I was left waiting for hours and feeling dismissed and confused by her reaction to a standard patient request. When I later spoke with the charge nurse, I learned that the labs I had requested were eventually ordered (after my request) and returned normal. But Trujillo never communicated that she had ordered them, or that the results were normal, thus making the documentation request no longer necessary. She also did not communicate prescription medications were ordered. I only noticed them later on my discharge papers. But even though that was documented in the discharge papers, Trujillo never actually called the prescription in. The lack of transparency, communication, and professionalism made the experience unnecessarily stressful and confusing and delayed my care. I cannot recommend this practitioner and the experience has unfortunately impacted my previously high opinion of Sharp Grossmont. read more

Terrible experience. Staff was rude and the treatment was beyond horrific. They didn't have beds for overnight patients and instead made me sleep in a stiff reclining chair with no pillow. ED pod E security guard Rico (wouldn't give me last name) was verbally abusing a patient by telling her to "shut up and that she was mad annoying" He was also on his cellphone most of his shift watching some sort of sports game. I asked him multiple times to please turn off his phone because I didn't want to hear the game buzzers. He ignored my request multiple times and gave me extreme attitude when I was being discharged. He should be no where near hospital patients. When I told the nursing staff about his reboot they didn't seem to care and said "well she was threatening us" ... disappointed in the lack of care/compassion in that department. Go anywhere else but here. Sadly I can't give less than 1 star and if I could they would definitely get ZERO read more

My goodness these people were sent and sculpted by the angels themselves. Came in thinking I had a fracture and learning I have a tumor. They've been so kind and considerate. Making sure I have everything I need mentally and emotionally. Hospitals sucks but they're giving me a vacation experience while I get treated. Love love love them. read more

I don't know about you, but I don't like going to the hospital for my appointments. It's a mixture between the long wait time to be seen or the overall over worked staff. However this time I was here to support my wife for a CT scan. This place is getting a major face-lift to the entire facility and parking structure. The waiting room was very open and clean with TV's. This hospital is well taken care of and the staff was friendly and helpful even though we were 20 minutes late (not our fault, the email was wrong). My wife was called to the back in the first 5 minutes of us being there, so i knew the waiting game was on and crackin! So I sat in the waiting room thinking that I could catch a quick nap and about 10 minutes on the dot, my wife comes out and says "let's go". I couldn't believe it was finished and the room was flowing with people going in and out. Whatever this staff is doing keep up the good work. Now the only thing I would speak down on was the pay toll at the pay structure. We was there for only 30 minutes and it counts $3.00. I was so grateful for the quick turn around I gladly paid it, the quality of service it was definitely worth it. Good job! read more

I went in for fainting and they said it was a stroke and never felt they believed me when I was telling them something wrong all my test were good but I passed out during therapy and could not walk one side stiff Neurologist said nothing until the last day she was rude and look Angry the nurse said she felt she was in a mental hospital I try to joke back nurses were amazing but no answers to what was wrong I am up at 2:05 am feeling scared that I might die psychiatrist doctor that evaluated me said you don't have to go to a mental hospital you need a psychiatrist unreal he look like he was going to kill me he was scary they made my husband feel like I'm crazy poor nurses who were trying hard were the best at making me feel ok but now I'm more mess up scared I might die what I had was the worst feeling not just passing out but scarred.I have major anxiety now and my last surgery was messed up so yes I panic on things.the nurses were more helpful when doctor finally came she was the best and made more sense but neurologist doctor was having a bad day like the nurse said it's like a mental hospital there poor nurses.its the same place that said I had nothing years ago and it took another hospital to find my problem caught it on time I almost died then they had to do another surgery because the first one was messed up so ya I get scared I'm glad my test are good but I pray what happened to me last time won't happen again because I almost died literally my trauma is real and I'm scared thought this would not happen again man it's scary!!! I hope I'm ok the way I passed out was the worst I don't want it to happen again tell your neurologist doctor to know we matter and you don't know what we have gone through and your therapist that I said thank you for catching me before I fell when I passed out thank you and the nurses there amazing and therapy really saved my life made me feel I'm ok absolutely loved the nurses and therapy and on site doctor was the only one with the best answers thank you!!! read more

I had a total Left Knee replacement surgery performed here on January 23, 2024. Please note that the front of the hospital is inder construction, so there is a lot of re-routing of patients to various entrances, which may not be the closest to where you are going within the hospital. Parking is available in several concrete parking staructures that surround the hospital. There are also a few handicapped parking places out in the open up front, but they go fast. I like the fact that there is a little chapel just inside the entrance foyer where you can pray and meditate. Inside the chapel. you will find a quiet room with a big ruffled clam shell sitting on a table. You write a note of prayer you place messages and prayers into the shell. The male and female nurses at Grossmont Hospital are very nice. You often hear them signing songs by Karen Carpenter or Stevie Nicks as they walk down the hallways. That helps lighten the mood and atmosphere, which is, of course, very serious in a medical facility. read more

Sharp Grossmont Hospital - Lab work - Hospitals Near Me - La Mesa, California

I came several times to visit my sister after she had abdominal surgery. The staff here is so wonderful especially Amanda (Registered Nurse), Danielle (Registered Nurse), and the whole team in the Post-Op unit (3rd Floor). My sister was comfortable, taken care of, and they always made me feel welcome. Absolutely love this place! read more

Sharp Grossmont Hospital - Some of the flowers in my sister's room. - Hospitals Near Me - La Mesa, California

I just wanted to leave my honest review I will not be returning back to this hospital. This once was a hospital I really respected and got good care at but over the years things a lot has changed. I was having severe pain and I went to emergency on the trolley. When I arrived there I was seen very quickly but the doctors didn't give me the kind of care I needed. I was laying in the bed shivering cold and nobody offered me a warm blanket. I had to get up and ask someone and I was dismissed by a doctor. he ignore me and told me he was busy when there was hardly anybody there. I had to get a cyst drained and we all know how painful that can be I was in tears the numbing cream did not work, I felt everything and I was crying in pain. All the nurses said was I told you this wasn't going to be comfortable that it would be painful, it was traumatic. Afterwards there was blood everywhere and the doctor told me that she would bring me wipes... She told me I can go home she didn't provide me with any pain medication only a prescription that I had to get the next day. I arrived at 10:00 pm at hospital on the trolley and I did not leave until 2: 20am in the morning. Of course if you ride the trolley you know that the trolley does not run until 4:00 am in the morning, I was stuck there. And I didn't feel comfortable staying there longer than needed I was rushed out! I do think that I should have got a bed to rest in for a little considering I had just got a painful procedure done And was bleeding still, I paid for my visit but didn't get the treatment I deserved. Instead I was in pain and I was rushed out, very quickly the lady told me I can wait in the lobby when I could barely sit due to pain! One thing I can say is it seems like this hospital is all about money they'll be quick to ask you your insurance or ask you what your debit card information is but don't give you the proper care that you need as a human being. So I will not be coming back here I'll spend my money elsewhere they really need to start caring more about their patients. Luckily I was able to get home late at night I was so happy to be out of there. read more

A lot of the staff was very rude. I overheard some of them whispering about me. One of the nurse assistants kept giving me dirty looks, I believe her name was Maria. Definitely not the place to go if you want to feel comfortable. Extremely disappointed. read more

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Well, the staff seemed so professional. I got right in after suffering for two months straight with severe constipation and being hit with a huge attack. I go there. they go through their "professional" motions and then do ABSOLUTELY nothing to correct the problem. They just sent me home without doing anything. It wasn't an emergency, so just suffer. It's been a month now since then of constant suffering as I'm practically left alone to deal with this. The "specialist" assigned to me has done squat, too. read more

My mom was here in and out for 2 months. For the last 2 weeks at the hospital, the staff was great. Social worker, nurses, doctors, everyone was very helpful with her care. Nurses that recognized her name from the previous month came by to visit her and check on her. They did everything to make her comfortable through her stay, she went through a lot. Towards the end of her stay, the social worker asked where I wanted her to go to continue her end of life, she gave me options and I told her that I didn't want her to go back to the place she came from or anything like it, she said she was going to look into to see if she qualify to go to one of their hospice homes instead. She looked at every detail to make sure she didn't missed anything that could prevent my mom from going to one of their homes, and it paid off. She was able to go to one of Sharp's hospice homes and it was the best decision made. I am so thankful of everyone who helped us make my mom comfortable and well taken care of while she was at the hospital. All of this was between the ER, ICU, and behavioral department, my mom had dementia. read more

They outsource their doctors and you get double billed when you go here. I've reached out to customer service for about 2 years now trying to clear up a bill that was improperly coded and my insurance will pay if this company will get their head out of their ass and actually fix the coding on it, but they won't. Avoid ALL hospitals or offices associated with TEAM HEALTH and SHARP as they are all scammers and will not properly do their jobs. They will bill you for services NOT rendered and there is evidently no recourse or person to talk to because all you get in touch with is a billing department. Looking into filing charges for fraud at this point. I don't need this kind of stress in my life over something that is in no way my fault and should have been properly done or fixed the first 5 times I called in about it. read more

Worst ER I have ever been to. I came here with having a hard time breathing, struggling. They got me in the back quick to do test. But then I waited over 3 hours struggling to even breath. 2 hours struggling to breath before I even got here because I initially didnt want to come to the ER.I couldnt catch my breath, my chest hurt and my ribs. Pain in my hand and shaking. Faint. The provider assigned to me was Dr. Patel. He didn't once come to talk to me or give me any sort of update. I was told vitals were normal after I asked for an update after waiting 3 hours and what not which i saw when I took it upon myself to look at the app but i was struggling and extremely uneasy and light headed to the point where at moments i felt like I might pass out.While other patients around me had a provider(s) come over and nurses and staff check on them yet no one came to ask me if I needed anything or give me any updates while i sat there. I finally asked a staff member at the front, hes like your on the list. Doctor will be with you shortly. Which wasnt the case. He also had the audacity to say your breathing is fine, i can check again if it makes you feel better. Like are you serious.Like i understand at the ER your going to wait but to have everyone around me being helped and Im sitting blindly? What person would want that? Then when the provider finally came over he said all my vitals were fine but via sharp app i saw some of my labs were abnormal!! Like why arent you telling me that! Do i worry or not?! Entire time I waited I sat in a very uncomfortable chair by the wall. Also the doctor was discussing what was going on with me where other patients could hear my treatment and outcome etc and vice versa. And sitting in that chair my back started hurting! My back was not an issue before I came in tonight. Also he tried to say sorry for the wait. And then disappeared for another 40 minutes. Oh ill be right back. I feel like this ER was very neglectful of care for me. This is first time I was not a fan of Sharp healthcare and their practice. Also heard staff members talking amongst one another in the front and using profanity outloud right by the double doors where patients wait on the otherside. Also talking about personnal stuff that should not be discussed on the floor. Also doctor couldnt figure out what was wrong with me, he verbally told me he was making an assumption of what he thought it could be because via what test he ran he didnt find anything wrong. Oh thats comforting.. your a doctor arent you. Something of a promising answer would make more sense then what I was being told. I pray i feel better because I dont want to come back! read more

Doc and staff have great bedside manner. I've had many experiences with other places not taking my pain seriously, and sharps did. They did testing to find any underlying issue as well as help with current pain management. Also love their app so I never feel in the dark about my healthcare. read more

I was brought here after an attempt. The way I was treated made me feel like I should've been ashamed it didn't work. I overheard staff communicating amongst each other about my situation, when told how many pills I took one of the responses was "that's it?" Not to mention the nurses were nothing but rude. I had an IV in my arm since the time I got there (I was there for almost six hours) and it was beginning to hurt my arm. All the fluids were finished and I was requesting to get the IV out but no one wanted to take the time to help me. Due to all the fluids I had to use the restroom a lot, they let me get up and go twice with supervision but eventually wanted me to urinate in my bed? It was humiliating. I hate this place more than the actual behavioral health center I was sent to. read more

"Amin" a P/A at the neuroscience office 2nd floor was OUTSTANDING!! He was VERY WARM FRIENDLY AND VERY PROFESSONAL This young man is going to have a very promising career Thank you "Amin" for treating my wife "Betty" the patient and myself "Peter" her husband so kind read more

5 Hours in the ER With Major Process Issues After experiencing severe lower-back pain, I called a nurse line and was advised to go to Sharp Urgent Care in Santee, CA. The visit there was smooth--quick intake, minimal wait, and both the nurse and doctor were thoughtful and thorough. The doctor suspected a kidney stone and strongly recommended I go to the ER for a CT scan. He provided a form meant to communicate the situation and (ideally) help expedite my care. Unfortunately, things went downhill at the Sharp Grossmont ER. Hours 1-2 The intake form from Urgent Care seemed to have no impact. Staff repeated the same tests, and my blood draw was done poorly, leaving a large bruise. Shortly after, I was asked for payment. Hours 2-4 Then came a long period of waiting. Eventually, a doctor came in; he seemed to think I didn't need to be there and tried to make light of the situation, which only came across as dismissive. A nurse then prepared me for a contrast CT, using ultrasound to find a vein--only for the test to be done without contrast moments later. The scan itself took just a few minutes. Hour 5 After another full hour passed with no update, I went to the nurse's station. They told me they were preparing to send me for a CT...which I had already completed. Meaning I had been waiting that extra hour for nothing. Only after my inquiry did someone apologize. The doctor returned within minutes to discharge me. Five hours total, on what didn't appear to be a particularly busy evening. Additional concern While waiting, I could clearly hear intakes behind a thin partition--names, ages, medical issues, including substance-use concerns. It didn't seem even remotely HIPAA-compliant. I chose Grossmont because it's close to home and connected to my PCP. Unfortunately, this experience left me frustrated and disappointed. Next time, I'll go to Memorial in Kearny Mesa, where I've heard care is more organized. Hopefully, there won't be a next time. Ugh. read more

I'm not sure how to even write this review.. Beware of the doctors who think they are God and make sure you advocate for yourself because not many here will. They'll just keep pumping you full of pills and sending you in circles. There is a lot of tension and disagreement amongst the specialists. The managers and nurses are sweet, but there are better places to go. We met a few who actually gave a damn, which is why I am torn writing this review. My son was promised a fix, and he was trapped instead and made worse. Then, he was blown off and left to suffer in pain. Something is not right about this place. And who charges to park at a hospital?! EDIT: I am not complaining about the ER. His problems happened in the Neuroscience Center. It was a wonderful place... until it wasn't. The surgeon, who we met in the ER at Chula Vista, leaves the country every other week, so there is no true continuum of care. read more

The experience was so bad at the ER that I filed a complaint with Patient Relations. My boyfriend was trying to pass a horrible kidney stone, and I couldn't get the wheelchair to unlock. Only after I was about to attempt to limp him up to check-in did the security guard ask, "Do you need a wheelchair?" We checked in at first security where they gave us wristbands. Then we went to check -in where my boyfriend couldn't concentrate from the horrific pain and the lady was taking her sweet time. Then we pass through ANOTHER security checkpoint to get to the door. Then we enter the door and security at some small desk asked if we checked in. We told them we checked in twice. Then they made a scene in front of the lobby saying we didn't follow the rules and didn't check in. I thought, what? LAX doesn't have this many security checkpoints, so why do you need them?? So then they tell me I need a visitor badge. I said, "I'm leaving." Then as I was trying to leave the ER semicircle one of the nurses gets right next to my car so I can't leave. I could see her in the backup camera shaking her head no at me. What!!!! So now I can't even leave?? I was beyond livid. Later I pick up my boyfriend who said a nurse chewed him out while he was writhing in pain and said, "Your wife can't come in here and do what she wants." NO - absolutely horrible experience, rude nurses and security guards, and no clear signs as to where to go. Completely ridiculous. There have been instances where they left my boyfriend in a wheelchair out in the cold air and emergency room. No patient care here! read more