I've gotta say, the post office is not my favorite place in the whole World to go... but these…read morepeople really make it great! After 5 minutes standing in a line that was out the door, I was happy to find the most kind, joyful lady I have ever came in contact with. I wish I could remember her name, because this lady deserves MAD PROPS. Everytime I visit she is consistently like this. Very efficient and willing to answer any questions... I have a post office much closer to my new house, but purposely drive here just to get the same quality service with a smile that she provides. High five, you've got a keeper!

Brian is a complete ass hole. I placed a package on the counter and he just looked at me and said…read more"what is this?" with a condescending attitude. It's a post office so its pretty obvious what I'm there for. I said I wanted it shipped and he game me a piece of tape and told me to tape it up. I've never had a good experience at USPS and there's a reason why Brian works there, they hire the bottom of the barrel and it shows.

I just left this post office in tears because of the older lady with short hair- I think Martha?…read moreWhat should have been a simple interaction was made so complicated because everything I said I was gripped at, told I was wrong or she had a very rude comment. I was trying to mail something that is very sentimental, having to do with the death of my best friend two days prior. I was anxious already about sending off the package. I told her I felt like she was giving me a hard time, and she just continued on. I'm sure it's hard to be fired from the post office- but she should not be able to interact with the public- EVER.

Had an employee at the counter chew me out for taking certified mail supplies that are there FOR…read morePUBLIC TO TAKE. He said I should order those on line. Seriously? Who are they there for if not customers? Casper the Ghost? I took them anyway. Most of the employees are rude in that post office. Additionally, the company I worked for, our business mail just wouldn't show up. It got to the point, the manger of the post office gave me his cell # so I could call him at 4:45 to say we hadn't received our mail for the day. Didn't help - situation still existed but at least I tried to rectify it. The WORST BRANCH of our federal government and the least profitable.

US Post Office May 28, 2026…read more (2/5) As usual, the US Post Office looks like it's been frozen in time since the 1960s, and this location is no exception. The interior feels dated, the equipment looks dated, and the whole environment is a strange step back in time the moment you walk through the door. You'd genuinely think that the federal government, of all institutions, could afford to update its workers' workplace and give the people who keep the mail moving a modern, state-of-the-art facility to do their jobs in. Instead, post office after post office continues to feel like a museum exhibit of mid-century federal architecture and 1980s technology. The most absurd example I noticed here was the security cameras. They are absolutely massive -- the kind of giant, brick-shaped units you'd expect to see mounted in a convenience store decades ago, not in a federal facility in 2026. It's the sort of detail that, once you notice it, you can't unsee, and it tells you everything about how little the building itself has been brought up to date. The other consistent gripe across every post office I visit is the lack of self-service options. There are never enough self-checkout or self-service kiosks for the volume of customers coming through the door, which guarantees long lines and frustrated patrons no matter how hard the people behind the counter are working. The clerks do the best they can with what they've been given, and I have no complaint about the workers themselves -- they're stuck operating in conditions and with tools that don't match the demands of the job. This isn't really a critique of any one location or any one employee. It's a critique of a system that, decade after decade, can't seem to invest in the modernization its own workforce deserves and that the public clearly needs. If the federal government wants the Postal Service to be taken seriously as a modern, competitive institution, the buildings, the equipment, and the customer-facing tech all need a real upgrade. Until that happens, expect a slightly time-warped, slow-moving visit every time you walk in.

Excellent USPS location with prompt service (the line moves fast because they have 3-4 employees…read moreworking the counters) and many P.O. Boxes available for rental. Located across the street from the OKC Bombing Memorial as well. Recommended!

I don't go in much but when I do, Mrs. Gail is packed with a smile and patience. Today she…read moreexplained to a group that is not from the US, how to properly address the envelopes. The line was out the door but she still took the time to educate, with a smile. I'm sure they appreciated her help. Although there was a wait, everyone was patient, and friendly. I believe situations like this, the staff sets the tone and this is proof. Mrs. Gail continue to let the light shine within you!

Employee here named David was incredibly attentive and helpful. He even called his supervisor to…read moredouble check on something he wasn't absolutely 100% sure about. Then, I overheard him offering to go to the bank during lunch to get change for the cash register. A bit slipshod at first glance but a great location near the hospitals and the employees definitely deserve positive praise.

This post office is really nice looking and much cleaner than most others I've visited! The…read moreparking lot was well-kept, and the floors inside were fairly clean. I used the self-checkout as usual since I prefer to avoid dealing with crowds. ‍ Everything worked smoothly, and I was in and out quickly! Overall, a much better experience than I've had at other post offices.

One of the best post office experiences I've had in a while. I avoid the post office at all costs…read moremostly because I find the service generally in every post office I use to be awful. I dread going anytime it is a necessity. Today was a nice surprise. Well stocked. Clean. Friendly staff, efficient, and helpful. Haven't rated a post office 5 stars in longer than I can remember. Yay team!

We are new to OKC and have appreciated the service and convenience of this store. Also appreciate…read morethe nice inventory of greeting cards. There is one downside. Over the last three months the smell of weed has escalated and is almost overwhelming upon entering. A complete turn off. Not sure we will continue to use this store.

Always friendly service and quick to help with any questions you may have. I always use them for my…read moremailing needs.

I run a small business and they have lost over 70 packages in less than a year. Packages often…read morenever leave their post office at all. When I called to complain I was told maybe I should use another company to ship with if I don't like it. Recently (weeks before christmas) they didn't properly scan my items so they weren't checked into the system at all and then they lost them and refused to honor my insurance claim despite the fact that I had proof they were shipped and despite written promises that they would take care of this. This affects my income. I've lived in other areas and never had issues like this. This post office is adversely affecting my small business as a single mom and there appears to be no recourse.

I think they have staffed up here. They had two people working the counter when I was here, and my…read morewait was just a few minutes. Thanks to the new federal mask mandate, I'm happy to report everyone was properly masked. I had been in here a few times before during the pandemic and people were not masked, which was really stressful for me, and probably very stressful for the people who work here. They didn't have some of the stamps I wanted, which was a little disappointing. They also were not friendly. I'm not really expecting a new best friend, and I know it is hard to be a public-facing employee during a pandemic, so I don't really care. I wish this place were a little bit nicer. The parking lot is always a little scary, and the post office itself is small, poorly lit and depressing. Why do our public buildings have to be so depressing? I feel bad for the people who have to spend 40 hours a week in a dingy building with bad lighting. It's like the opening scene of Joe vs. the Volcano, which may be part of why they're not the friendliest.

This place is awful. Online, it says they have passport walk in hours from 3pm-4pm. Walked in and…read morethey claim they haven't done walk ins for passports since 2019. It's 2025, almost 2026! Are we serious right now? Maybe we should update the website? Don't come here. Hope they disband this place.

It is not a welcoming location. Always a long line and the counter staff is short and rude with…read moreyou. The mail carriers in the area are so very careless when delivering packages and mail. USPS needs to do more audits and overviewing their locations because they're quite unprofessional. I have signs on my porch telling carriers where to put packages and they don't respect your requests. I had to report mis-delivery at least TWENTY different times before someone actually looked into it and did something about it.. do better USPS!