Private modern hotel right off Shoreline and close to the 101. Very sleek and modern! I love that it's 24 hour front desk. The rooms are high tech. The pool and hot tub are in the middle. Secluded which is nice, but no sun as the hotel walls surround the area. The cabanas are so cute! There is currently one food option onsite that opens at 5, but they are planning on adding more options. I had trouble figuring out the A/C. I wish they would replace the instant coffee with a coffee maker. Also we needed a business center computer and they do not have one. The gym is quite large for a hotel gym. Front desk employees were so friendly! read more

Shashi Hotel - Hotels Near Me - Mountain View, California

I stayed here recently on a little one night staycation with my husband. We enjoyed ourselves very much! The hotel is clean, easy to navigate and in a quiet location. The hotel bar was great, the service was amazing and the cocktails were made perfectly. Honestly one of the best places I've had the pleasure of staying at. The bed was so comfortable with fresh linens. I really enjoyed that the rooms had wood floors instead of carpet. It made for a really clean and fresh room. The pool looked nice although we didn't actually use it. There was a nice sized hot tub too. I can't wait to come back and stay again. read more

I never leave reviews. But it is overpriced for how dirty the rooms are. Would never stay here again. Not impressed.

Way overpriced which then can get because they're right between Google and MSFT campuses. Good service but rooms mediocre for the outrageous nightly rate. Only positive is its in a super convenient location and avoids the shoreline exit mess. read more

Disabled breast cancer Indian doctor descriptive terms I told the staff . Had a horrible time getting a top floor room late check in with price gauging adding on two hundred dollars to my Expedia deal . Also stolen clothes and property when kept luggage for storage . Complained to manager about price gauging after booking on Expedia and got no response . The highlight was the carte blanche cafe and the tech hotel tenants who seemed to be doing a "work" from hotel situation . Saw a turkey when having breakfast al fresco while listening to ambient jazz music and commented to reporter from Monterrey how bizarre ? it must be my spirit animal to be grateful . read more

Wonderful hotel with great amenities and free parking (with free EV chargers!) I was greeted my Ariana upon my arrival, who was exceptionally friendly and gave me a feeling that my staycation at Shashi would be a wonderful one. There is complimentary coffee in the lobby every morning! Rooms are fairly nice and comfy; location has very convenient access to Shoreline Amphitheater. Will definitely stay again if I ever find myself in the Mountain view area! read more

We loved our stay at Shashi! Came for one night to see concert at Shoreline Amphitheater and was close enough to walk...sweeet!! Hotel is beautifully modern! read more

Nice clean hotel. It's about a 15-minute walk from the Shoreline Amphitheater. Perfect location for going to concerts. Shout out to Nate and the wonderful staff for providing excellent customer service! read more

My partner and I sought a weekend retreat for relaxation, opting for the Shashi Hotel based on positive reviews and its appealing features. The front desk staff provided excellent customer service, and we valued their friendliness. With a $20 credit per night for our chosen room type, we decided to use it at the bar. However, our experience at the bar turned unwelcoming, with misunderstandings about the credit, leading to a sense of being questioned. As an African American woman, I felt unwelcome, emphasizing the importance of equal treatment for everyone, regardless of nationality. The lack of diversity at this hotel influenced my rating of 1 star due to the perceived biased treatment. The room was small, and the TV had issues; an engineer had to fix it. read more

I booked through Expedia after reviewing the promising reviews on Yelp. It was initially tough to get in contact with the hotel however upon arrival I was impressed by their staff members - honorable mention to Ariana. She was kind, pleasant, attentive and fun. Check in process was so quick and easy. I thoroughly enjoyed the complimentary turn down service. For breakfast I enjoyed light bites from the downstairs restaurant. My favorite was the Vanilla Latte. The young man who assisted with check out was kind and helped me through the process quickly. Thank you for the pleasant experience. Ess read more

I was only here for 2 quick nights and was out all day for work meetings and events. I frequent San Francisco for work and like to stay in Palo Alto. This was the first time we stayed here and it was incredible. I didn't get to spend much time at the hotel but my experience was incredible. The staff was soooo nice! They had free farmers market fruits in the front. The rooms were so beautiful and clean. They left chocolate by my bed every night. I wish they had a TV I knew how to work but I was so tired I didn't need to watch it. I'd definitely come back here and the prices are great too. read more

The hotel is running ads with booking platforms within Amex and capital one that create false distances. To explain if a setting is at 5 miles from a location they will still show up even if they are 1.5 hours away. We realized this day of our stay prior to arriving and also saw it would create our 45 minute right to Big Sur into a 2.5 hour drive. For my 33 week pregnant wife this just wasn't possible for our baby moon. I called was told too bad. I then reached out to their management as well. No reply. The fact that someone can false lead people to book based on sponsored ads is not acceptable. They have vacancy. Why not do the right thing. It isn't like we took a room from a paying guest. Instead they prefer to put a pregnant high risk 43 year woman in a tougher spot. Well as a result after spending 3 years getting to a successful pregnancy. For the care of my wife and hopefully soon son we booked a hotel in Monterey. Morals matter. When booking a hotel double check. In a similar area I have enjoyed many other hotels. This is one that doesn't have them. read more

Very nice hotel. Clean, friendly staff, and great on property dining. The pool is on the small side and only 6 lounge chairs. We loved the outdoor seating areas and open air area near the front desk with lots of seating to relax. Great coffee in the attached coffee shop. Only negative a need for more soundproofing. Woke up to sounds of a small child running around in the room above us and our next door neighbors played their music too loud and there isn't really any soundproofing around the door in connected rooms. Would definitely stay again! read more

The food was mediocre--uninspired and lacking in flavor. Worse, my glass of wine was served with a visible layer of dust on the rim, which is completely unacceptable. I returned it to Mikhail, my server and apparently the floor lead. Shockingly, instead of addressing the issue professionally, he walked straight to the bar and began complaining about me to the bartender, as if I were the problem for expecting basic cleanliness. This is not just poor service--it's disrespectful. If Mikhail can't handle simple, reasonable feedback without reacting defensively, he has no business in the service industry. Guests should never be made to feel like an inconvenience for expecting quality and basic standards of hygiene.This behavior reflects poorly on the establishment's standards of customer service. If staff react with irritation to basic quality concerns, it may be time to reevaluate their suitability for roles in the hospitality industry. read more

I've stayed here 3 times, and by far one of my favorite hotels. (And I travel a lot) The staff is always extremely welcoming, they remember me, and provide the best customer service I've experienced. The rooms are equipped with all streaming services to log into, and bed and pillows are super comfy. Food and drinks are awesome. Thank you Shashi for another great stay read more

Shashi Hotel is an amazing hotel in the Silicon Valley! There are tons of amenities included upon check-in. Most people staying at the hotel are there for work rather than leisure which makes the pool super empty. The hotel has a modern, minimalistic vibe. They also have a restaurant called the Emerald Hour with a Michelin-star chef Jarad Gallagher. RECOMMENDED DISHES AT EMERALD HOUR: * Mt. Tam & Fig Melt | $18 * Wagyu Cheeseburger | $18 * Assorted Spanish Charcuterie | $38 PLACES TO VISIT NEARBY: * Google Headquarters * Downtown Mountain View * Shoreline Golf Course Highly-recommend if in the Silicon Valley area! read more

See all

Been thinking about rating. 3.5 stars. I came here during our multi-day power outage at home. Wanted to watch one of the games. TV was great. The room was adequate. I asked for foam pillows, which they gladly accommodated. They seemed pretty flimsy though. Modern feel, no carpeting (that's a plus!), looked clean. Except when I grabbed one of the robes from the closet, there was hair on it! Eew. The front desk apologized and immediately sent up a replacement. But a couple of minutes later, another guy showed up at my door to ask if I needed something. Huh? A bit discombobulated. I went and ordered food from the restaurant downstairs and they delivered it up to my room. Nice. Well, for mandatory 20% tip, I guess they can do that. I'll do a separate post for the restaurant. I quite enjoyed the food! read more

Shashi Hotel - Nice-looking bathroom. - Hotels Near Me - Mountain View, California

See all

This is not a 5-star resort. Staff was very helpful but there were many inconveniences that should never be present in a 4 or 5 star hotel, including: - broken soap dispenser in bathroom - bathroom floor and sink are soaking wet after every use of shower or sink - covered parking garage stairs and landing totally flooded when rains - no drawers for storage - room very dark - no real milk or milk alternatives with lobby coffee, only cheap prepackaged creamer read more

Loved staying here since it was so close to many companies' campuses. Very convenient! It's modern, clean and the staff is super friendly. I didn't get the stuffy or snooty feel here at all. The parking for the car was free too! And you can get free water bottles as well. Nice free perks! On the first floor, I saw several conference rooms and a gym! We also sat outside near the swimming pool by the heated area and enjoyed the evening! I love how this place is so luxurious yet not snobby! Edit: during my stay here, I encountered a couple of issues with the room. The staff was so amazing that they not only took care of the issues, but for the inconvenience, they upgraded my room making my experience that much better! They are very open to listening without making you feel bad or sounding condescending. I appreciate their warm welcome everyday! read more

We stayed here recently and dined at both The Emerald Hour and Broma. The hotel has a lot of amenities that are beyond what is typically offered. It was nice to be able to charge our car for free overnight. Both restaurants had great food and service. Staff were friendly and helpful. Heads up that gratuity is automatically added at The Emerald Hour. Though the Shashi app promises to have your room customized to your preferences at check in, that didn't happen. None of the things we entered about our preferences made it to our record when we checked in. No big deal. The room was supposed to have some nice tech features, but none worked. The app was supposed to control the lights, temperature, etc. Nope, it said "feature coming soon." The front desk folks had no idea why. No big deal, but our room was a weird glowing green color that we could not change. The front desk directed us to use the TV remote instead since they didn't know why our app wasn't functioning. Nope. Engineering had to come up and bring a new cable to connect to the TV. At least we finally got the weird green lights glowing all around the room turned off after that. It got pretty cold overnight, but the heater would not come on. We set it through the app, and the TV, and by the thermostat on the wall. Though all three were set to 70 with the fan on high, no heat. I would try the hotel again, but for a place that serves a lot of clients doing business with Google, I did expect the tech portion of our stay to have gone more smoothly. I took away one more star due to dirty floors in the room. My house slippers have a white bottom. I wear them at home, and other hotels, and they stay white. They were grimy, dirty after a one night stay. I assume they just vacuum the laminate floors. That does not get them clean. At least I didn't have my bare feet on those gross floors. Overall, it's a nice property in a good location. Hopefully they sort out access to the basics of cleanliness, light and heat in the rooms. read more

Wow!!! This urban hotel was very impressive. This was my first time at an "urban resort" and everything about it was beautiful and so aesthetic. The hotel from the outside looks very modern and minimal, it *kind* reminds me of a similar aesthetic of Nobu. Upon arriving, you can see the pool and bar. Check in was very easy and the front desk people were so kind and had great hospitality. The rooms are a little smaller than what I'm used to but that just might be the room package we got. The room was super clean and the bathroom was so nice. The beds are very comfy too! Unfortunately we didn't get the chance to try the bar or restaurant downstairs but I would love to soon one day. Beautiful stay for a staycation or vacation here! read more

See all

Absolutely loved our impromptu staycation at Shashi Hotel! The bed and blackout curtains were EVERYTHING! Yaaaassssss to the indoor/outdoor bar -- we got to enjoy our cocktails in the hot tub. And then the robes, bathroom aesthetic and amenities, plus turn down service with delivered chocolates -- me and the boo will be returning! Thank you Shashi hotel and staff read more

Incredible hotel! Customer service was excellent, big spacious rooms, and the most comfortable bed I've slept on in years. I felt like I slept on a cloud. I wasn't feeling well upon my stay and they went above and beyond to make sure I had everything I needed. Highly recommend read more

Stayed here for the Incubus concert. The rooms are fully equipped with a little extras that were totally appreciated such as dental floss, and a lufa. The outdoor/indoor bar provides outstanding service. We had an issue with the television and they came up to fix almost immediately. Great service and friendly staff provide 5 star service. Excellent location to access Shoreline on foot. Will stay here again for Dave Matthew's band next month read more

Shashi Hotel - Lufa provided. It was sealed in a bag - Hotels Near Me - Mountain View, California

See all

Hotel within walking distance to shoreline amphitheater. Sounds great right? Unless your concert gets cancelled the day of. Hotel is not willing to work with you at all. No refunds and even no rescheduling? Tried to reschedule our room for a different date. Not something they can do apparently? They said they "hope we will come back and stay with them", easy hollow response for them to say when they have your money and an empty room that they can rebook and get paid twice for. Don't book a room here if you are attending shows at Shoreline. read more

I don't want to repeat what other reviewers have already said about the hotel being new and clean with lots of amenities cuz they are all true. I think the hotel has quite friendly, accommodating, and professional hotel staff members. Especially the front desk folks(James, Ashley, Brian, and nice lady on evening schedule) have always been nice to us and the hotel restaurant bar(Victor and Chris) and restaurant staff(Miguel and others) have equally been super nice and friendly. The hotel cleaning crews are great. Came by our room daily and kept the room clean and whenever we needed fresh towels and toiletries, they were quick to get them to us. Restaurant food options are quite limited but adequate. We got pretty bored with their breakfast and dinner quickly though cuz it's the same menu for our super long stay here but you can't really blame the hotel for limiting their food options during holidays and if you're here for a weekend or only a few days, you'd find their breakfast and dinner charming. We often ordered the food from outside using Ubereats and the hotel front desk always brought the food to our room. We've been staying this hotel for almost a month now while our home is being restored from the water damage. This could've been a miserable experience living in a hotel but Shashi made very much enjoyable stay and experience for us. We also have a little puppy with us and needless to say this place is pet-friendly. Highly recommend. read more

Shashi Hotel - Christmas at Shashi - Hotels Near Me - Mountain View, California

Stayed here for 3 nights on a business trip and I am SO glad I did. If you enjoy staying at luxury boutique hotels, the Shashi delivers! I absolutely loved the breakfast buffet, truly had the most delicious oat milk cappuccinos here! Also really enjoyed the steam and sauna rooms, such a nice treat! The room was very luxurious and the bedding was very comfortable. Sweet touch, they offer turn down service and leave chocolates on your bed! Overall the Shashi is a top tier hotel and I would definitely recommend staying here if you are traveling to Silicon Valley. read more

Excellent hotel, quiet in a nice neighborhood. Brand new. Brian the front desk agent was the best I've ever experienced: fast friendly and efficient. Thanks for a great stay! read more

Shashi Hotel - Hotels Near Me - Mountain View, California

New, clean, modern, simplicity, Excellent staff, free parking, great food . This was a great place to stay . What got me right off the bat was the sandlewood scent that was so pleasant and welcoming, seems like they pipe it in or something. Would stay again hands down. read more

This hotel was a very beautiful gem in the middle of Mountain View! The design was gorgeous, the rooms were cute, and the little café next door in the lobby was one of my favorite spots every morning. I also really loved the pool and the hot tub area, it felt like a little paradise. The only reason I did not have a great stay is because the elevator broke while I was inside of it and while I pressed the call button over five times, it just rang out and no one picked up. That's when I started to panic... But around 10 minutes later, I heard someone running towards the elevator and then saw someone pry the doors open for me. Unfortunately, on me, I simply just walked down the stairs to the lobby as I intended to do initially, and made my way over to the gym as planned. I told the staff in the lobby what happened and other than saying, sorry, they didn't offer me anything. I actually even had to ask for a juice because I felt so lightheaded from the experience. It was super scary and I had no idea how long I would be in there, and I had no idea that Help was on the way. I felt that the hotel could've done a lot more to make this experience, less traumatizing or at least help with the aftermath, but they really didn't do anything at all read more

I was so amazed at how wonderful this experience was! The staff was very welcoming during every interaction and very pleasant. Honestly, being a frugal person, it was outside of what I'd normally pay (especially by myself) but I decided to treat myself a little and it was well worth it! I'm already planning to go back. My only issue was the yoga not being offered (yet) as advertised in pictures, no drawers to put up belongings and the room itself was smaller than I thought (personally, I wouldn't want to share it with more than myself). Truly enjoyed my stay! read more

See all

Couldn't control the AC or the air in the hotel. Woke up at 6 AM in the morning. Hot stuffy and could not breathe. All they could do was give us a fan. Because the thermostat is locked. The walls are very thin. You could hear people walking around and everything they were doing in their room. Couldn't get the TV to work so they gave us a food voucher for the morning. Check out is at 11. Breakfast was done by 10. We were up all night. They knew we would not be up, so we were not able to use them read more

I arrived for a 3 night stay yesterday. Our initial email communications were very helpful. We were greeted by incredibly friendly and warm front desk clerks and made a dinner reservation at Emerald Hours, a restaurant I love and often frequent (try the octopus, lamb shank, salad, pork cheeks and clams - it's all mouthwateringly delicious). We were upgraded to a top floor suite and were blown away with the beauty of our modern, serene and very clean room. Very unfortunately, I had to leave early and they were generous enough to charge us for only one night rather than the 3 we had booked - which is unheard of in the hotel industry. I will definitely recommend Shashi to my local friends when they have visitors in town, and look forward to returning myself. Thank you, Shashi staff for your wonderful hospitality and beautifully appointed venue. read more

Definitely a place for the younger techie, skinny jean, electric vehicle crowd. It's a newer modern weird type of swanky instead of when I think of the classic swank upscale hotels. Decent amenities but not much around within walking distance. They advertise free amenities like pool, spa, exercise room, etc which are normally free everywhere else. Early check-in will cost you $20 which seems a bit nickel and dime greedy. The hotel restaurant has great food and drinks, but be prepared to pay a significant amount for that experience. A glass of 'house' Cabernet will set you back $26. Overall a nice place, but next visit I'll be staying at something I'm a little more used to and comfortable with. read more

When I tell you I have NERVER been in a hotel with the MOST AMAZING ATMOSPHERE AND ENERGY! This hotel s staff was super friendly and NOT the fake kind of nice they were truly nice and HAPPY. James helped my sister and I get our bags to our room. Please CHECK out this hotel it was legit a 10min walk to the amphitheater and give their employees a hiring package that includes a 401k, PTO, Benefits, etc. REALLY LOVE THIS HOTEL!! read more

My girlfriend and I got a room here for the Luke Bryan concert at Shoreline with little expectation and we're absolutely blown away with how great this little hotel is! Check in was very easy and pleasant. I'm not sure of the name of the lady who checked us in, but she was from Uganda and was absolutely fabulous, personable and made our check in very easy. The pool area is small but very refreshing. The bar makes exquisite cocktails and is very close to the pool. If you're going to a concert, it's a great place to relax a bit before the show. Checkout was less pleasant, unfortunately, hence the 4 stars instead of 5. I asked James for an hour later checkout and unfortunately could not accommodate us. We did not object or push back however He was very rude and curt about it. What was really frustrating is the couple we met at breakfast said they had been accommodated with a late check out. Not a good look James. Arrogance doesn't get you far bro. Other than our interaction with James at checkout, the stay was pleasant, the hotel spotless clean and phenomenal service. We'll definitely be back. read more

The pictures in the reviews are highly misleading; while the front desk is welcoming and the lobby scenery is amazing, the actual room does not live up to expectations set by the online images, especially considering I booked a premium king bed. The room is very small, the WiFi is poor, and the TV operates slowly with strange issues. Additionally, the lights turn on randomly without any interaction with the switch. I only chose this place based on reviews but wouldn't personally return. I'll leave this for tech heads. The only positive is the free parking, but overall, I'd rate it two stars solely for the front desk service. I even had to check out early due to the unwelcoming atmosphere at the restaurant downstairs, which felt discriminatory. Regardless, as a paying customer, I expect fair treatment. read more

This was a really great and enjoyable experience for myself and family! The front desk people were so kind, friendly and very professional the whole time. I have nothing negative to say except the tv in our room wasn't connecting to the internet. :( James was awesome with all the recommendations and accommodations. Evelyn, who I believe is the manager is so pleasant to talk to and was very kind and understanding that we have a service dog who could stay with us in the pool area. Overall we are pleased beyond, and will be back for Post Malone! Thank You!!!! read more

Shashi Hotel just opened a few months ago. Tons of amenities from jacuzzi to sauna. You're gonna love the new smell of everything. My room got tons of outlets, didnt have to worry about my gadgets. Theres even a wireless charging pad. And you can use airplay on their tv. They have free pastries and coffee for breakfast but I still decided to try their restaurant: The Emerald Hour. It's right next to the pool . Awesome food presentation and the food tasted great. Staffs at the lobby are friendly and accommodating S/o to Krista Wyly for the cool room upgrade and the handwritten note with the recommendations. Be sure to make reservations for the sauna and steam room ‍You'll have the whole thing for yourself for peace and quiet i almost fell asleep at the steam room lol too relaxed. Will definitely come back They are also on Airbnb. So check them out read more

Over the top hospitality, super clean rooms and open spaces, great complimentary travel items in the room and the aesthetic is beautiful. Highly recommend if you're seeing a concert at the amphitheater.. it's a short walk! Also, the robes are divine! 5 's!! read more