I've been to this office twice in 2 years for yearly PAP…read more The office is clean, bathroom and exam rooms as well. My appointments have been on time and the Doctor is very knowledgeable and friendly. The last time I went there was a new girl up front. I had private insurance but am now on MC. She didn't notify me that THEY ARE NOT MEDICARE PROVIDERS. Leaving me with a balance of $120.00... This was their fault but were very helpful with helping me bill my secondary insurance. I would NOT go back unless my secondary paid this bill

This was my second time coming here. My first experience was great and comfortable with Wiley but…read moreshe left so I saw Serr instead. She was extremely dismissive, rude, and made me physically uncomfortable to even be locked in the room with her. I explained that I was starting to plan to become pregnant and expressed interest in birthing centers vs a hospital. Her response was to start talking about dead babies. She then went on to explain how hospitals are better and essentially gave the typical Drs degrading talk when someone is interested in something "alternative." I also didn't like that another person was in the room with us writing things down. My first experience with Wiley we were alone. I didn't see why another person needed to be in there while I'm in a vulnerable exposing position. I would NEVER go back there. I'd rather drive down to Sacramento for a yearly checkup than ever enter that negative space again.

Judith is a godsend. I spent a few years trying to get help for my hypothyroidism from a medical…read morecommunity woefully under-researched in this area. She clearly understands the data from all of the latest research and treats appropriately. But Judith doesn't just stop there, she's addressing other health issues for which the source had alluded my primary care physicians. Health issues facing women over 35 are grossly misunderstood and under-researched. It's so frustrating chasing symptoms year after year, with no solution in sight. Until now. Not to mention the time she spends with you (1.5 hours for my first appt), her accessibility (they always answer calls) and the friendliness and compassion of her staff. Couldn't have asked for a better experience. My only regret is not finding her sooner.

Judith is a blessing to women in Redding, CA~ She is that RARE and unusual combination of…read moreintelligence and caring. She really pays attention to very important details and spends the time necessary to treat tricky problems, such as low thyroid, bio-identical hormone therapies as well as annual preventative health. She worked with Robert Allen Green MD on the cutting edge of bio identical hormone replacement and works with compounding pharmacies to educate other health professionals on thyroid and natural hormone replacement treatments for women. On a routine follow up, Judith picked up an atrial fibrillation in my heart on a recent check up-- something my primary care physician missed completely. She referred me to a cardiologist immediately--- and helped me to get medical attention that was urgently needed. I can't thank Judith and her nurse, Karen, enough for her wonderful care!

The staff is rude because sh1t rolls downhill. If this town had more choices for Med care, Dr. S…read morewould be out of business.

The providers are great however I don't know why front desk staff have to be rude. You'd think…read moreworking in customer service you'd possess some amount of courtesy and professionalism. The couple times we've been there the behavior of the front desk staff is so off putting that we chose not to go back. It's unfortunate because the providers are wonderful. Suggest reassign those trolls back under the bridge until they learn how to deal with people respectfully. The office manager isn't much better. I guess when you ride the coat tails of dad you can be anyway you want.

Worst urgent care I have ever gone to. I'm susceptible to strep throat and was told that because I…read moredon't have tonsils I can't get it which is absolutely untrue. The doctor was rude and dismissive and refused to listen to me. Lo and behold I went somewhere else to get a second opinion and that's exactly what was wrong. Will never go here again.

I have been here multiple times and all I can say is I have felt comfortable, heard, and taken care…read moreof in a center that has SO many people to care for. I appreciate the health care workers and the employees at this facility very much.

They are absolutely amazing. Through all my various appointments, they have been kind and so…read morehelpful.

Your body, your choice? Not at Selah Health. I was a…read morepatient over a decade and went with a midwife for my prenatal care after being told that I would have to wait until my second trimester and at that time would have to sign a document committing to only seeing Selah Health for all of my prenatal care prior to even being able to see Dr. Kang to discuss all my options for prenatal care. I had my baby at a birthing center and after being discharged I and my midwife went to Mercy Hospital to see the on-call OBGYN for suturing. I was told by that OBGYN, who happened to work at Selah Health, to follow up if I had symptoms after suture placement, which I did. I called Selah Health and they refused to schedule me, informing me that I was under the care of my midwife for the first 6 weeks postpartum and to make an exception, I'd have to have a referral from my primary care provider. I went to my primary care provider and had them send a referral noting the symptoms I was having that I was told by the on-call OBGYN to follow up on if I was having. I then received a call from Selah Health informing me that they declined my referral. I then had to wait until the 6 weeks postpartum period was over to schedule an appt. I was able to schedule with the on-call OBGYN that I had seen at Mercy Hospital and had to wait an additional 6 weeks for her to be back in the office to see her. The day before my appt. I received a text message alerting me to complete intake online paperwork in preparation for this appt. At the end of the day I then received a call alerting me that the person who scheduled me had made a mistake and I was actually dismissed from the practice. I tried to access my online account and it was gone. Since I had blocked my schedule for this appt. I decided to still go to Selah Health the following morning to talk to someone in hopes to still be seen. They still refused to see me. I was told that their malpractice insurance carrier told them they don't have to see me. I have heard this happen to other women who were patients of record that ended up using a midwife for their prenatal care. Instead of seeing us, they are telling us to go to another OBGYN/gynecology office, even though they manage our gynecological care. I was not alerted ahead of time that this would be the outcome of using a midwife. I also was dismissed the day before my appt. without any letter notifying me of this decision. This is considered medical abandonment. I feel that I'm being punished for using a midwife. I do not feel like they care for my wellbeing and sadly I do not recommend their services.

I truly cannot say enough wonderful things about this clinic and the women who work here. For 20…read moreyears, I've trusted them with my care, and every single visit has reminded me why. The staff is passionate, respectful, and genuinely committed to the wellbeing of their clients. They've supported me through some of the hardest chapters of my life with compassion, professionalism, and complete discretion. Never once have I felt judged--only understood and cared for. I'm deeply grateful for the kindness, patience, and steady support they've shown me over the years (and for putting up with me for two decades). Thank you to every staff member and physician at Women's Health. Your dedication, heart, and consistency are the reason this place has remained such a safe and reliable clinic for so long. I am truly thankful for all of you! Jessica Bullington

This company used to be good before. One of the office…read moreladies got all my information and said would I like to do a phone appointment or come in and I said the phone appointment is fine then, she got all my information and then asked what my insurance was... (med-I cal) then she put me on hold for a while... Then she said, actually no we can't take you until June 2nd. And I asked if people walk-in would you turn them away?? And she said yes we would because of Covid??? Really my situation has nothing to do with Covid... Go somewhere else they people don't care about helping the community!

the doctor that saw me was a great and explained in detail what he was going to do. He explained…read morewhat type of things were going to be removed and assured me none were cancerous (whew). Highly recommended

Be careful. I have gone there for many years. I have a total of 4 cancellations over the years and…read moreI was told they cannot make me an apt unless I put a $50 deposit down. My cancellation were made days before my appointment and I owe no money to them??? Humm I was deeply offended and made to feel low life. I can see if I never called to cancel or did a no show? Beware

This clinic effectively refused to see a burn victim because he was from out of town…read more My friend sustained a bad burn at a gas station checking his engine. We drove to three different urgent cares (all closed) before calling Hilltop and making sure they were open. They told us to fill out an online form and that a nurse could help him triage from the car (because we were from out of town they didn't want us to enter). However, when we arrived, they changed their tune, saying they "may not" be able to see him and that they would have to decide. After begging a rude receptionist over the phone who ignored my friend's pain and made his urgent need for help about her ("I'm sorry sir I do t know who you spoke to before but you don't need to take it out on me!") Someone came out and told us to take pictures of the burn and email them, and they *may* be able to see him in 2 hours. Keep in mind he has a bad burn and is in need of immediate treatment. We decided to leave and seek help at a pharmacy instead. Who knew you could get better help for free from the staff at CVS inside Target than the people at a an urgent care clinic... The website says the 5 physicians started this clinic to help patients with minor emergencies. Looks like they strayed from the path. We were treated like second class citizens here. If your care needs are urgent, I urge you to reconsider seeking help from Hilltop.

Waiting times are horrendous I was first one in the door when opening been waiting 2 hours haven't…read moreeven been brought back

I've received great care here. I can schedule an appointment to see my family nurse practitioner…read moreor walk-in and see whomever is on duty.

I forgot when my med for my foot was I've called three times now trying to figure out where it is…read moreI've been f****** hung up on three times now right after they said this is my name what can I help you with and I say I I would like to know where my meds are going and after I say that every time I get hung up on it's not the receptionist at the front she transfers me to medical and they can't f****** figure it out I guess not to mention I've called behavior health so many times in the past couple of days trying to set up an appointment I even walked in and apparently you have to call to make an appointment but nobody wants to pick up their phone at the rancheria so if you need help go in their ability to pick up phones is so bad that I don't even have the medications I got prescribed with today am I ingrown toenail is so infected that they refuse to work on it until they get it medicated for at least a week but I can't even get it medicated cuz nobody wants to f****** respond

READ ALL THE YELP REVIEWS!!! Not 1 good review. Shauni's Google reviews are even worse!! SAVE YOUR…read moreHEALTH AND $$$. Go elsewhere!!! This practice is NOT closed but should be in my opinion. How someone like Shauni so incompetent can be in practice is beyond me. Went in with my elderly mom for a follow up of her Lab results and while at the appointment we requested a referral to Shasta Orthopedic due to my Moms hip and leg hurting and can't walk. Shauni was going over all my mother's meds. I raised a concern and asked Shauni why she changed one of my mom's meds to different formula. Shauni immediately blamed it on the pharmacy. My mother asked Shauni for a refill of her Alprazolam. Shauni refused to refill it, stating how she has NEVER prescribed it and it's no where in the prescription data base as being given to my mom. My Mom and Shauni continued to argue about the issue and I left the room. I wish I had my moms prescription bottle with us. I could've called Shauni right on the spot and proved how she gave my mom her last refill on 4/6/2025. (Photo attached) My mother is very forgetful and as her advocate Shauni was very agitated that I caught and called her on the prescription error and confirming that she in fact has refilled my mother's other prescription in the past. To the point Shauni asked me to be quiet that she is talking to my mother, not me! We got the X-ray order and left the office. We went to get the X-ray and had to go back to Shauni's office with a note from MD imaging stating that Shauni needs to be more specific on the area of my mom's right leg. Ex: r-hip, femur. We drove all the way back to Shauni's office with the x-ray order and note for Shauni to correct it. We got the corrected x-ray order went back to MD imaging and got refused again because she was not specific again and did not put down right hip, femur. Before we went back for the third time, we went to the pharmacy and got a print out (copy) showing that Shauni is the one who prescribed my mom the wrong medication that Shauni blamed the pharmacy on. We returned to Shauni's office for the 3rd time with the x-ray order for her to correct AGAIN!!! while there Shauni was right in the front office and I showed her the printout from the pharmacy where she ordered the wrong prescription. Shauni became rude towards me, shoved the paper back towards me, saying the pharmacy messed up and didn't even look at it. She then told me I'm not allowed to come back in with my mother anymore. I then handed her the x-ray order and told her she needed to correct it for the third time and maybe she can get it right this time. At this point, I knew I was never gonna have my mother return here again. We left and never got the corrected x-ray order. We went to the lab and got a print out of my moms lab results which showed she has high Glucose and BUN / Creatinine Ratio readings. Shauni never addressed or even looked at my mother's lab results which is why we were there in the 1st place!!!! The practice has a BIG turn around with employees which does not surprise me!!! Our day ended extremely blessed with a new appointment with a new provider for my mother.

The way they treat patients here is absurd! Was charged $188 for a visit, I was reassured by them…read morespecifically that I was covered for and a week later was charged. Went in there to explain that I am a 47 yr old critical congestive heart failure patient that almost died 2 years ago that was forced into permanent disability and had no $ to pay them this $ and not one care in the world. Was told by Mrs. Williams that I was a very complex patient that required them to charge me anyway! Absolutely ridiculous. Will NEVER return here again nor have anything good to say. Was very abrupt and impatient with me in the exam and questioned my disability. Definitely no bedside manner or care for anyone's issues. Just trying to make a buck on whoever she can trap. Worst doctor visit in Redding yet!