We've had an ok, just ok experience with them in our place in NH. I can't say they're any worse than the last condo mgt company we had. I think the name of that one was Kardiff. I can't say Shawmut is much better, though. It just seems like condo associations seem to think that they have a blank check to spend your money like a bunch of drunken sailors. I think some of the blame lies with the people on the board, though, too. We think we elect the right people, but they grab the money and spend, spend, spend. read more

Shawmut onsite has done a good job at our condo complex in Pembroke NH. Our onsite maintenance man, Joe, is wonderful and has made a huge difference in our building. read more

Good group of people at Shawmut. Since they are local to me I really appreciate their service. I'm on the Board at a 97 unit condo. Since Shawmut joined us our financial situation has improved. Our residents report more positive interactions then with our previous manager. Maintenance is done by their staff in a professional and clean manner. Pros: do what they say they will. Good communicators. Know condos Cons : they were more expensive than the last group. Overall I would recommend them to anyone looking at managers read more

(Edited to address comments from Shawmut - I am NOT a competitor, I live in a complex Shawmut failed to provide service to, and refused to return funds or records to when terminated. If you are considering Shawmut, feel free to contact me, I can connect you with a board member for details, or show you any of the unprofessional and threatening correspondence Mr. Raynor (their 'president') sent to me and other owners.) Shawmut failed to appear for numerous meetings with our board, has refused to explain repeated writing of checks to themselves above the threshold they agreed to in our contract. Then the 'President' of this chop-shop threatened to sue in response to a BBB filing seeking nothing more than these same answers. They operate on threats of lawsuits. I STRONGLY recommend not giving these clowns access to your checkbook. We unanimously voted to not renew their contract, and began engaging for an audit of the 'books' they kept, after which they pre-emptively decided to terminate their contract with us. What timing. Please, for the sake of your property value and your time as a trustee/board member of an association, consider any of the large number of professional, intelligently managed services out there. read more

If I could give 0 stars I would. We also received threats of a lawsuit after posting on angieslist telling our local area that they left our small Condo Association in the red to a tune of $37000.00 and when asked for accounting records we were denied. Anytime a major problem would happen, it happened on a weekend for double time and they would send 7-10 "contractors" on Sat & Sun, done by Monday and since they've been gone we haven't had a problem. Shady is an understatement, Bullies are best way to describe them, as well as Thieves. We were a condo complex in disrepair w/ dysfunctional Boards and owners w/ a lynch mob mentality who entrusted a professional company to right the ship... only thing is they sunk us even deeper. They preyed on us, sunk in their teeth and left us for dead when we called them out. They knew we didn't have the money to sue because they took every last dime. Glad to see they were raided and very curious to find out what for... http://www.eagletribune.com/haverhill/x1927841215/Police-raid-Haverhill-company read more

Shawmut Property managed my condominium in 2010. We found their client relations to be very poor and the Trustees' relationship with them was not a successful one. We terminated before the year was up. read more

CRIMINALS..As of March 2015, the investigation from the raid has escalated. I live in a complex managed by Shawmut..Rumor has it the IRS has seized all the assets and they are robbing the condo associations to bail themselves out. Careful who you hire to manage your property,Shawmut pulls NO permits and hires from a temp agency. If you have had work done that required a Permit,such as any Plumbing, Electrical, any doors, windows, basic construction....... IT REQUIRES A PERMIT... Good luck selling your condo with the proper permits on file. read more

I can also attest that Shawmut does a bang up job on work orders, response times, and overall professionalism - "my" condo buildings in NH & MA (I work in Cambridge and have a place there too that is also managed by Shawmut) - are both management professionally - I sit on the board of both buildings and I have to say the recent post on Shawmut's blog "Running productive Board meetings!" http://blog.shawmutpropertymanagement.com/index.cfm/2011/9/15/Running-productive-Board-meetings was super helpful in my last two meetings. Realistic Agendas and Time limits are the way to go! Keep posting please. read more

Everything is fine with this company until you have a problem. When that day happen, there answer is always "no, I don't have answers to your question, and in most cases, they don't even get back to you. When you see this company, you should stay away as far as you can.... read more

I cannot express how extremely frustrated I am with Shawmut Property Management! They have taken over our condo management recently and I have tried numerous times to solve an issue of a small amount of money. I have always paid every bill I have received. There is a small discrepancy against me. I asked for the specific unpaid bill or charge and was given charges that I have actually paid. There are allegations that bills were not paid in full. When I proved that I had paid the bills, I was sent to collections. Every bill was paid in full. I wrote a letter to the president of the company and got no response. Now they have put me in collections with fees about equalling what I supposedly owe. I have never refused to pay. I feel like I am being completely taken advantage of. It is certainly not enough money to hire a lawyer to fight for me. They have caused me a lot of aggravation!! read more

This is an easy review. Shawmut Management is awful in most every way. My condo association fired them and has a law suit against them.

I worked for Andrew for over 5 years at Cricket Brook Condos in Dover NH and got hurt on the job .The injury left me paralyzed and I was scheduled for a back operation to repair the issue that caused me to be incapacitated and unable to care for myself ,and this POS canceled my health insurance ,which delayed my operation and he then had the audacity to lie to the workers comp people because he failed to respond in the allowed time and faced a hefty fine so he lied to the board and said I never submitted a work injury report ,He also would not allow the Supervisor that I submitted the paper work to go to the hearing as my witness .with one lame excuse after another and even being subpoenaed he was not allowed to the hearing in my defence ,I ultimately lost the case .I also rented from Andrew during my working for him and when I got hurt he evicted me ..Even though the rent was paid he said he no longer wanted to have the unit as a rental ,I had to get friends to move me ,,I did have the back operation 8 months later that gave me much pain relief and new mobility with limited use that is now unrepairable I am diagnosed as Disabled ,,I have witnessed many ,I mean many not so honest submissions for billing for things that one would consider non billable or dishonest ,I now know that KARMA does prevail ..What goes around truly does come around and I hope all the condo's they still manage has a closer look at the bottom line when the bill is submitted ..Good luck Andrew You are a real POS...... read more

0 stars. This company has been the property manager for my condo association in Londonderry NH. they are completely useless, they take are money and will not answer there phones or respond to an email. terrible read more