1. Shawnee Car Care

    1. Shawnee Car Care

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    BIG STONE GAP, VA

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    Shawnee Car Care

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Shawnee Car Care

    Auto general diagnosis

    Auto HVAC repair

    Shawnee Car Care Photos

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    Recommended Reviews - Shawnee Car Care

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    2 years ago

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    1 year ago

    They have worked on my grandson's truck many times within the last year. Always polite and gets the job done. Top notch service!!

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    2 years ago

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    Double D Tire

    Double D Tire

    5.0
    (2 reviews)

    Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

    Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!

    Freedom Chevrolet

    Freedom Chevrolet

    2.3
    (3 reviews)

    Great from start to finish! Oil Change while I waited! Snacks, coffee, water, wi-fi.read more

    We purchased a 2019 Hyundai Tucson . We understood we were buying a used car and had realistic…read moreexpectations. However, we were also assured that before we received the vehicle, it would be cleaned, serviced, and have the catalytic converter replaced because it needed one. We trusted your dealership and moved forward with the purchase. Since then, this experience has been one issue after another. It took nearly five days after purchasing the vehicle before we even received the keys. We still do not have our permanent tags and are currently on our second set of 30-day tags. When the vehicle began making loud noises a few weeks ago, we contacted your dealership and were repeatedly assured that the catalytic converter had been replaced. Based on the issues we've experienced, I have serious concerns that it either was not replaced or was not properly repaired. After almost a week of trying to get help, we were finally told to bring the vehicle in this Thursday and that the catalytic converter could be replaced again under warranty, yet we would somehow still be expected to pay for the repairs and even pay for your team to simply inspect the vehicle. Unfortunately, the situation has now escalated beyond that point. While traveling approximately an hour away for my son's baseball game, the vehicle began making extremely loud noises, lost power going uphill, and completely stalled. We barely managed to roll it into a BP parking lot, where it now sits approximately 45 minutes from our home. The vehicle will not start at all. Based on the symptoms and circumstances, it appears the catalytic converter has completely failed and is clogged to the point that the vehicle is inoperable. This has caused an enormous inconvenience to my family and has left us stranded through no fault of our own. We purchased this vehicle in good faith and have been patient, understanding, and reasonable throughout this entire process. In return, we've been met with delays, unanswered concerns, additional expenses, and a vehicle that is now completely unusable less than two months after purchase. I would also like to add how no one spoke to me when I picked up my keys after waiting 3 days after signing papers. They were too busy eating to deal with me picking up the keys for the vehicle I just purchased. I wasn't able to confirm that they had completed the paperwork and I also was given no proof that the work had been done on the car.

    Shawnee Car Care - autorepair - Updated July 2026

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