This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

Never ever heard of this shop until today Mr. James Conner Gorman, and yes like what you said in…read moreyour little facebook comment I did spell your name right, this guy proceeds to tell me how he purposely price gouges people if they are "difficult". Making money is one thing but ripping people off just isn't right. Now (in his words not mine) Mr. "lawyer" is done with his rant and I will be proceeding this though State Attorney General's Office. Everyone have a great day, except you Mr. Gorman. Spend your money wisely.

They're the best in Kingsport. My Honda Civic had a loose…read moreengine splash shield that was scraping the ground. I took it to three other body shops around town and each one told me I'd have to wait a few weeks for the part and pay over $300 when it arrived. James at B & E Collision took one look at it and offered to fix the splash shield instead of replacing it - AND HE DID THE WORK THAT SAME DAY! James also re-attached some loose front bumper clips and replaced my left rear brake light. B & E is just superior; the best body shop in Kingsport, Tennessee.

This was the most horrible experience of my life.They lied several times to me about when my car…read morewas gonna be ready. They thought because I had a car rental.They could take forever to get my car ready while I did not have a car rental. I also feel like someone was driving my car after it was prepared. I would never go here and I would never recommend anyone else to go here. Mickey , the manager is the one who constantly lied to me about my car

This is hands-down the best auto repair shop in the Tri-Cities! The quality of care, honesty, and…read moreworkmanship they put into my Subaru Outback made it feel like I'm driving a brand-new car again. What really impressed me was their communication--they kept me informed every step of the way, which is something you don't see often. The team is knowledgeable, professional, and truly treats you with respect. On top of that, their pricing is fair and affordable, especially for the level of service you receive. Their honesty and attention to detail have definitely earned my trust. I'll be a loyal customer from here on out--highly recommend!

This guy has always been my guy for alignments. He was the only one that could get my M3 after 5…read moreother attempts by others. Love this guy and has great pricing!!

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

Phil, Fred, and the crew are everything you could ever hope for in an auto service and repair…read morebusiness. They are honest!!! Reliable, knowledgeable, professional, friendly and kind. We really appreciate you all!

I went there to get my car fixed and I'm so glad I did! They got me an appointment pretty quickly…read moreand figured out the problem with my car in no time. They gave me a fair price for the work and got it all done in the same day. I very happy about that. I definitely recommend coming here if you need work done on your vehicles.

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

This place valued my time and charged 1\3 of what everyone else was asking. Compared the services…read morerequested with inspection and gave me exactly what was needed. Felt like brand new vehicle when drove out of shop with lifetime warranty on parts\work....can't beat that! Highly recommend this establishment.

Terrific care and service! My son's car broke down in the middle of a 19 hour drive home from…read moreschool. We're lucky it happened in Bristol, VA. Danny and Brian at Exit 7 Towing and Recovery had the car towed to their shop. They got the needed part from Auto Zone, very close by, and then successfully repaired the car efficiently and cost effectively. What began as a potential nightmare situation, ended as a minimal inconvenience. If you have the misfortune of car trouble anywhere in the area, save yourself heartache and call these guys!

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

I was traveling through Bristol when my check engine light came on. These friendly folks checked…read moremy car right away and got me on my way. Thanks Shelly and Matt

This place is no longer owned and operated by Tim. The new dishonest people who operate this…read morestation resold parts to me at a mark up without disclosing and providing itemized bill of costs. No wheel balancing, only one strut was replaced for the price of two. I revealed the scam by bringing vehicle to another shop and obtaining estimate of repair that was as much as 50% less. I filed to Visa dispute resolution and got full refund and paid to another auto service to do it honestly.