Michael at tactical may have been the most attentive and responsive mobile mechanic I've used. And…read moreI've used a lot of them all over the country. He not only clearly communicated with me prior to coming to fix my vehicle, he showed up when promised and went way beyond anything I expected without charging me anything more than he originally quoted? I felt so guilty I actually gave him more than he asked for.

Great service for a great price, it did take longer than I expected but all in all I would highly…read morerecommend.

I found this business on Yelp…read more My college aged daughter was in Kingsport shopping and heard a loud scraping noise when hitting the brakes. Fearing the worst and not wanting her to drive back to VA, I sent her to this auto repair shop. They drove the car and didn't hear the noice, visually inspected the brake pads (without putting the car on the lift) and then discovered the issue was a broken mud flap. I applaud their honesty as I sit several hundred miles away. THANKS!

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

I blew a motor in my Lexus between New Jersey and Texas. Fortunately, I landed close enough for Tom…read moreDawes to tow it to his shop and replace the motor. Drove it home 2 weeks later and I'm happy with the new (used) motor. When i got to Texas, I checked the oil and it was so clean I could hardly read the dipstick

Transmission was shot. Called 10+repair centers. Uses best parts and excellent service. Support…read moreretired military service my shopping here. Honest and dependable. No surprise charges. Excellent service.

I was lucky I ran across these guys on Google . They immediately asked where I was broken down. And…read morecame straight to me and was able and willing, in the rain later in the evening, to help me so I wasn't stranded and didn't have to wait for my repairs. They had to pull and replace my radiator. And they got it done too. And did a wonderful job. I couldn't be more satisfied with these guys. Saved me slot of trouble and didn't have to do without my car. Which was amazing! 10/10

Horrible customer service- asked I drop the car off on Sunday evening for diagnosis on Monday…read moreafternoon. I called Monday, nothing had been done. They would not give me an appointment. I called Monday afternoon, they said Tuesday morning. I waited until 10:30 to call them and Owner Brian Johnson told me they had not worked on it. I told him I was picking it up and he tried to haggle diagnostic pricing, despite not doing it. He stated, "I'd like to charge ya something" and hit me for a bill for $85 to get my car back. To boot- Brian left the property when I came to get my car. Another gentleman was in the property calling a tow truck after his issue had sat at Assured Auto for 3 weeks with no repair. I am also concerned for Mr. Johnson's sobriety, as his words are often slurred. Even his own employee stated when I declined "additional diagnostic and repair" and said I'll go elsewhere, "I can't blame you." SAVE YOURSELF THE TIME. This shop is a goat rodeo.

Don't buy anything from this piece of crap, he is a rip off and a liar. He sold me a car said he…read morehad transmission fixed and 1 month lights came on. Took it Mr transmission in JC. Transmission was on route for death bed. Torque converter was bad bad bad 1st.gear chewed up like a blender had a hold of it. . Metal shavings all through it. Called Mr Nard told him. He laughed and said to bad. Repair bill was over $4000. He refused to help in ANY way laughing and smirking. He is as low as a car as automotive owner can be. Don't go to him. Throw rocks at him. I would not give a 1 but I have to post this. It really should be a thousand zeros.

Loved how everything is listed on your receipt by parts on one side and labor cost in the other…read more They are very through and will tell you other problems they notice. Got our Honda in and out within 2 days with genuine Honda parts!

Michael did an outstanding job and met us where we were. He is extremely knowledgeable and caring…read more I recommend him completely for your needs.

From the owner: Services Provided:…read more Detailing Services! Full Interior Extractions starting at $125+ (Detailing service are not mobile services!) Mobile Repair Services (Charges Depend on repair) Mobile Diagnostics (FLAT FEE $75) Mobile Tire Rotation Services starting at $20 a tire. Mobile Oil Changes or you can also drop off and pick up (costs start at $35 depending on amount of oil needed Towing Services(Flat fee of $100 if within 20 miles of office location) Big Repairs Require down payment for parts!

They are the sweetest people you'll ever meet! They have been fixing my families cars for years and…read morethey are always super honest and fair with their prices, they never fix anything if it really doesn't need it and you know when you leave that your car is fixed.