Place has gone extremely downhill since Dr. Kristen Graham left. You guys lost the best dentist at…read moreyour practice and the only one who actually cares about the clients. We will not be returning due to the staffing changes. It's sad when local businesses go downhill because they can't keep staff. A shame.

I used to go here years ago and when I went due to pain and a cracked crown, I got Dr. Shaw…read more Historically, I saw Dr. Raiffe but I guess he was fired (based on feedback) and tech Summer is gone as well. They made the place warm and did excellent work. However, the place is cold and Krista is the worst. I came in with my child that is special needs because his tech called off. They said it was "fine" to have him there (they wanted the money) although I told them that I could come back. It was pretty empty that day and some staff that wasn't busy played with him during the crown replacement. After this, I called in because I was having more pain after the crown and wanted to schedule for this and eventually my cleaning. Krista told me that my son was not allowed on the premises (although I told her his technician would be with him in the waiting room). She stated that I needed to "leave him at home" which is in violation of ADA laws. I went to another dentist due to this and found out that Dr. Shaw put a crown on a tooth that had an infection on one root - something that she should have caught with due diligence. The other dentist did several x-rays but NDP only did the one with the machine that spins around your head. I had to pay for x-rays a second time because Krista did not send my records. I requested my records several times and Krista claims she mailed them but in email correspondence; she is completely dishonest about several things. She also ghosted me and ignored my requests to resolve the matter. Once I mentioned contacting my attorney, she stated that "you can bring your son." He wasn't welcome before I contacted my attorney. I am serious about my son's rights as a disabled person and he should be treated with dignity. Krista is cold, unprofessional, dishonest, and her name should be Karen. This place is cold - it wasn't like this before. They lack empathy and seem to only care about money. The quality of care has tremendously declined as well. I did not feel cared for and ended up paying twice for one tooth. I want a refund and will not be going back! I had planned on getting an implant and invisalign with them but will go elsewhere. I saved up to treat myself but I do not trust Dr. Shaw's work. I specifically asked her for ozone and she did not want to do it. I remember when Dr. Raiffe did my other crown, he did the ozone as a preventative measure and no pain after the crown. They are expensive and I don't mind paying for good work; but they are unprofessional, lack empathy, and not a quality provider in my opinion. I should not have to spend approximately two months requesting my records or a refund. I have to pay to another provider to get the tooth properly fixed. Not worth the time or headache - find a practice that actually cares about their patients. Taking short cuts to save money at patient's expense is wild work. Shame on Karen and Dr. Shaw. Shame on you both.

I have been seeing Dr. Brad and his hygienist Lilly for a year and a half now. My experiences at…read morethis office have been seamless. This office came highly recommended to me and has exceeded my expectations. If I'm recalling correctly, I have had a total of three cleanings and one filling here, all with Dr. Brad as my dentist. Scheduling is very easy and they follow through when you ask to be placed on a waitlist to get an earlier appointment, which I feel is rare within healthcare. I have anxiety about going to the dentist due to previous bad experiences at different offices and coming here has quelled my anxiety quite a bit. Dr. Brad and his team explain everything before, during, and after doing it and have been very sensitive to my anxiety. I cannot recommend this office enough. As I was checking out at one appointment, I was even given a very large green pen! It's my favorite pen on my desk. Excellent dentist and excellent team!

Having had 4 teeth removed which has caused roughly 2+ years of pain, I received a follow up text…read morefrom Dr. Herro regarding how I was feeling, I feel it important to share the reply: She is truly a gift to those she cares for. "Omg... I could cry. There's virtually zero pain considered what has been. My lower jaw is sore, but it's most certainly not painful. There's no swelling really, bleeding has stopped. Most certainly no bruising as of yet. Swelling in the upper left gum feels less than what was static (so grateful). All in all - we're moving. Cycling Tylenol/Ibuprofen and that's managing just fine. Clinical was a breeze today thanks to you and your wonderful team. I'm truly so grateful for you all."

Get it in writing UP FRONT! Don't trust verbal statements!…read more Client for several years. Made appt for a crown. Cost $285 with my insurance for a lab made crown, or over $1,000 for a same day CERAC crown. I opted for a lab crown. Went in for appt and the Dental Assistant tells me I can get the CERAC crown, for the same price as the lab made crown, $285. Was told the CERAC is done in less than 2 hours, AND it incudes a 5 year same office warranty that the lab crown does not include. Yes, the exact same price, with a 5 year warranty. I was out in under 2 hours with my new CERAC crown. On April 24, 2026, I emailed the office to ask for a copy of the 5 year warranty. I got no reply for 5 days, so on April 29, I emailed again, saying that one of the selling points was the 5 year warranty, and there had to be something I could get in writing about it. Bernice calls me and says that because I paid the same for the CERAC, as the lab crown costs, I was not entitled to the 5 year warranty. I explain to Bernice the Dental Assistant used the 5 year warranty as a benefit to me of getting that crown. Bernice, said it doesn't apply to the discounted price. Bernice said she would talk to the Dental Assistant and call me back. On May 5, I called and asked for Bernice. Christian said she was busy, but he knows every detail about what happened. He told me he was aware of what I was told, the Dental Asst confirmed that she DID tell me the 5 year warranty was included, however, they would not be honoring the 5 year warranty because even though she, "made a mistake", I didn't pay for the warranty and therefore it would not be honored for me. No apology. Christian repeated that I didn't pay for a warranty and I wasn't getting one. No apology. He was saying, yes we offered you a warranty, INCLUDED with the price of the CERAC crown, BUT we admit we made a mistake and we refuse to honor that mistake, even though there is no financial loss to our business because if something were to go wrong with that crown in the future, we would bill it through your insurance anyways, and we could just write off your 20% co-pay. I asked if Dr. Miaoulis was aware of the situation, and what I was being told. I truly didn't think Miaoulis would approve the way it was being handled because I know he is a shrewd business person, but Christian surprised me by saying the Dr. was fully aware and he wasn't going to honor the warranty, even though his personnel screwed up. No apology. It seemed the calmer I was in trying to rationalize with Christian, how bad of a business decision this was, even saying that I'm not yelling, I'm not swearing, I'm not making threats, it was making me not want to come back and to let others know, Christian got more irritated and then he said, Dr Miaoulis is willing to offer a 1 year warranty on that crown for you. So, why wasn't that mentioned at the start? You wait until I imply I won't be back and that I'll leave a review about this experience, before throwing out a 1 year warranty that Miaoulis allegedly had already approved? I told Christian it's unfortunate something which likely wouldn't have cost them anything, assuming nothing happens to the crown over the next 5 years, will cost them a good client who will now let others know about this situation, which may result in someone choosing to not go there, with the result being a loss to that office of more than what the warranty would have cost. Christian said he was sorry it came to that but he understood my feelings and I should do whatever I needed to do. Pretty arrogant, in my opinion. The loss of my next visit alone, not counting the lost future years of revenue, exceeds whatever non-costs from offering the warranty would have been incurred. For the next patient it happens to, start by making a genuine apology for the mistake your business made. Take ownership and don't blame the patient. Then, immediately offer the best alternative option. Don't wait until the patient says they won't be back to throw out an olive branch that you could have started with, allegedly.

I've been coming to Scottsdale & Shea Dental Group for awhile now and every visit I've had is…read moregreat! As someone who's usually very nervous about dental visits, I really appreciate how comfortable and cared for I feel during my visits! The whole staff is very nice & welcoming, and both Dr. Miaoulis & Dr. Bloom are amazing dentists! A special shoutout to the dental assistant, Kayla, who took care of me during my visit--she was incredibly kind, patient, and professional throughout the entire appointment! Can't recommend this office enough!

Dr. Kroll and the team at North Scottsdale Dental are like family. I've been going to this office…read morefor about 10 years and I don't think I'll ever change. From Penny in the front office to my hygienist Lauren (who actually was able to whiten my smile just by a more deep and thorough cleaning) the ladies of the office are amazing. Dr. Kroll is as compassionate and patient as he is efficient and skilled at restorations. Like many people, I tend to feel anxious in medical settings and the dentist office is no exception. It's always been hard finding great medical providers and it's only getting harder in this post Covid world. If you're looking for a new dentist, this is the place. Even if you're not in the neighborhood they're worth the drive.

My husband and I are so happy we have found Dr. Kroll and his staff, they are so pleasant, treat…read moreyou like family and make you feel welcomed! We trust them for all our dental needs which is very important to us.

I wish I had read the reviews first before making an appointment. I was told I needed a "deep…read moreclean". When I declined that- the technician was not very happy. I sat thru all of the X-rays and imagery expecting to at least get a basic clean out of my visit- but nope. Paid over $500 and no cleaning. Meanwhile my son's first visit, he was told he needed a deep clean as well, but was given a regular clean! We go to the dentist every 6 months. Umm $1,700 for a deep clean? No thanks!

I came in here for a simple cleaning and was very impressed with the beautiful, welcoming office…read moreand staff! I had Dr. C Tran look at my teeth and she was very detailed in her exam with me and answered all my questions and concerns. Also brought along my boyfriend for a comprehensive exam and was thankful with how thorough Dr. Tran was. Answered our many many questions and concerns, pointed out exactly what she sees in laymen terms for us, and created a very detailed treatment plan. It's a little ways away from the fwy, but can't wait to go back for my cleanings! p.s. views are amazing from the chair! Parking is super easy in their open lot too.

Wonderful private dentist office, everyone is very warm, friendly and professional. I've been going…read morehere for a few years now, since my dentist of 20+ years retired. I am very particular about dentists and after trying a few other offices, happily found this one. It has not disappointed, I am happy with the dental care I've received so far and everyone is kind and welcoming.

Luxurious modern dental office with expert care. The dentist, Dr. Schwartz, is exactly the kind of…read moredentist I want: someone meticulous and friendly that genuinely cares about my health and well-being more than my money. His staff share these principles and the whole office runs exceptionally.

This place runs on time, is welcoming, and the office is nice. I've been a patient of Dr. Cowlin's…read morefor a few years now and I think she's the bees knees. She has great "bedside manner," and the best part is, she is outstanding when it comes to giving a shot of Novocain. You won't even know you had a shot (until the numbing kicks in of course). I don't know how she does it but you can hardly feel the injection going in! She does excellent work and is very nice. Mackenzie (sp) is my hygienist and she's awesome, too! If you're looking for a new dentist-look no further than Dr. Cowlin at Harris Dental.

I can't express enough gratitude for the incredible work Dr. Brian Harris and his team, Kristina…read moreand Paige did on my veneers. Dr. Brian truly has an eye for aesthetics and precision. He took the time to listen to my concerns, explain every step of the process, and customize a plan that was perfect for my smile goals. Since I decided to go with partial uppers, it was important to me to focus on keeping them a realistic color and following my natural anatomy so that they were well-blended with my natural teeth which he very much accomplished. The office is modern, clean, and equipped with state-of-the-art technology like lasers and 3D scanning which further reassured me I was in great hands. When spending a large sum of money on a permanent treatment, I feel confident and trust that I chose an expert in the field as he frequently travels giving speeches and trainings to other dentists. If you're considering veneers or any cosmetic dental work, I highly recommend Dr. Brian. He is truly an artist in his craft, and I'm beyond thrilled with my results!

ALL staff is amazing here, extremely caring. They treat my special needs daughter with kindness…read more Making her feel comfortable and loved. You will not leave with any questions about your treatment either. Vivianna will do all it takes to work with your insurance as well ( with a smile) Come here and gain a new family.

I have attended Minted Dental for a little over a year now both the Scottsdale and Tatum locations…read more Dental staff have been awesome and appreciated their detailed work. However, the office polices of cancellation have caused me to seek another dental office. They charge a $75 cancellation fee regardless of the reason, including sickness, if you have confirmed an appointment previously. They said they have proper PPE and offered to come in later in the day, but the bottom line is they want sick people to come into their office. As a sick person this is unfortunate, but coming to an office healthy with potentially sick folks around is really not acceptable.