To preface this review; I have MAJOR trust issues when it comes to allowing someone to touch my…read morehair (it's my favorite part of me.) My mother is a cosmetologist in the CLE area, and has been cutting/coloring my hair my entire life. I was scared to trust someone with my hair, but I could NOT be happier with my results from this salon. :) (I guess I'll have to find a way to break the news to my mom that I finally found someone to do my hair in Cbus...) My visit: I came in for a cut and partial highlight because the prices seemed on point, the salon looked beautiful and inviting, and I could book an appointment with multiple stylists. I chose Marissa, because she had some openings on a day I had off of work. Marissa did an amazing job on my color and highlight. She was so personable and friendly, and listed to exactly what I wanted, and what my concerns were right at the beginning. She understood precisely what I was going for and NAILED IT with the color. I chickened out on the haircut after all, but I would definitely trust her to cut my hair in the future. The products used were incredible, smelled great and did not leave smells on my hair after the highlights were done. The look is so natural to me and left me feeling confident. Mission even offers you a 10 dollar reward on your next service and some product discounts when you review on Yelp or Vagaro or Google. I highly recommend Mission and Marissa; I will be back when my highlights need freshened up.

This place is phenomenal. I've been coming here for almost a year and I've been so happy that I…read morefound this place! I go to Taelor and she is so efficient and gives me the best balayage. My hair is super black and I've always had brassy tones and she is able to get me super ashy blonde. Prices are extremely reasonable compared to ulta/salon lofts/ studio elements of what I was paying before (sometimes even cheaper). But regardless, I've never been able to get in and out of the salon in 2-2.5 hours for my difficult hair and Taelor delivers! The receptionists and everyone is so friendly, plus they carry Oribe and Unite products. They recycle everything they use and provide referral discounts too.

There is a reason the most recent review is 3 years old. Customer service is awful and over priced…read more If you are new to the Columbus/Dublin area.... There are hundreds of salons, I highly recommend choosing another.

Last week I went to a big name salon in the area to get a balayage. My hair was a very dark brown…read moreand I wanted it lightened. Despite saying they felt comfortable with the service- I left with orange patchy hair. So I went to the studio on bridge and the owner kindly gave me a consultation and for me set up with Maia to fix the color. Maia was amazing and got my hair to look almost exactly like the inspiration picture I brought in. She was kind, knowledgeable and set realistic expectations. Wonderful experience. While I won't be returning to that big name salon again, the studio on bridge has a lifelong customer in me now!

You guys. I've been a client for years. We are now both in the Midwest. And guess who's still my…read morestylist. You got it Jes. She works miracles. My hair is always healthy after. Never over processed - even after Major changes. If you are asking for color correction or changes - remember those take TIME. Time for latest photo in the caption. If you are in or near Columbus she is a MUST see. I now drive from Chicago to her in Columbus because she works magic. Not to mention she's just a great person!

I can't say enough great things about Jessica! She's so kind and funny and makes you feel so…read morecomfortable immediately. She also knew exactly what I wanted from just one inspo picture and gave me the best color I've EVER had! I've never had highlights that look so natural and blended even weeks later. She's truly an artist!!

Only good things to say about my pedicure today. The setting is very nice and I was made to feel…read morecomfortable. The chairs are comfortable and they do offer a massage option. Everything was very clean and organized. My technician was great! She was talkative, but not too much. She was very gentle. I mentioned that I had really wanted "gel" (they do not call it that) but the front desk said she didn't have time. She quickly said, no worries I will make it work! That made my day. I typically only get gel on my toes but was willing to settle because my daughter had an appointment at the same time and we were told only one of us could get "gel." She's going on spring break so I wanted her to have that appointment. The only reason for 4 stars is the price. You pay for the quiet, pedicure area spa setting. While it is nice, I would not say it's actually a "spa."

I don't write reviews much, if ever. But after a recent experience I had I wanted to look and see…read moreif anyone else had a similar experience to me. Unsurprisingly, others have experienced the same thing. I like getting services done here, but the attitude of staff has turned me off completely. The young lady (I believe her name is Leah) who I believe is a receptionist or something has one of the worst attitudes I've ever witness from an employee, especially at a business that claims to give guests a "premium" experience at a premium price! This young lady was not only rude to me, but extremely dismissive. She cared more about getting me out of the way than my guest experience so she could go back to gossiping with the others. My recommendation is to listen to my experience and the experience of others who have left reviews and get rid of some of those bad apples.

Terrific, Professional, friendly, skilled, lessons well, I…read moream happy to have discovered Jessica!

I've been looking for the right colorist for a long time and have finally found her! I wanted a…read moremore natural look after years of blond. When I went to Jessica I was very two-toned. She was so great at understanding what I wanted. She took the time to carefully blend several colors and place foils meticulously to give me a gorgeous natural look and a pretty haircut, too. Plus, she was just a great person to spend a couple of hours with, very easy and enjoyable to talk with. Highly recommend!

Let me preface this review with a disclaimer...my hair is fine, it's thinning, and has absolutely…read moreno body. To make matters worse, my face has no redeeming qualities. But I'm telling you every time I leave my Hairapy time with Jodie, I have a bit of a swagger, feeling...dare I say...beautiful? It's more than the superb cuts she performs, which are the best I have ever had. The beauty i feel when I leave, is as much due to Jodie loving it in to my psyche. There is no discrimination...she treats every client with the same sweet, enthusiastic, creative care. She is in my estimation an artist, and a true gift to the Columbus area.

I have been going to Jodi for literally decades.and went to her legend of a Dad…read more Bob Hutchison for decades before that..and he was a Master..and the apple didn't fall far from that tree...there is no one like her..and believe me..I have had the good fortune to get my hair cut in NY ,LA and SF.by super stars. Louis Licari, and the guy who pioneered the dry cut..(forgot his name..senior brain fog!!) etc. and she ranks right up there with the best...I made her promise that if I ever have to go to the "home"...she will come there to cut and color my hair!!!

Finally, a good haircut unlike the ones that I received at Great Clips on Frantz Rd in Dublin…read moreFriendly staff that take the time to provide the cut that you want. Definitely will be a repeat customer. Walk-ins are welcomed. A haircut for men is $20.

Paula exceeded every expectation I had of my haircut; She sat me down and discussed my hair…read moreconcerns and cut for a few minutes and gave me one of the most flattering cuts I've had. She was very cautious of the length after I told her I was trying to grow out my hair and kept it to a trim with shaping around my face to hide the even length from breakage. I highly recommend Paula as she's as kind as she is experienced! Price was also very reasonable at $40 for a women's haircut( not trim) :)

I recently decided to book a haircut and highlights at Kenneth's because I wasn't able to get in…read morewith my usual stylist and not only were they having a great special, but my hair looks even better than usual. Everyone there was super nice and friendly as well. Facility is clean and seems updated. Awesome experience and I would definitely recommend!

Layne is a remarkable and professional hair stylist. Shes always upbeat and a great…read moreconversationalist. I always look forward to my appointments to the salon.

I needed a haircut / makeover! I've been living in a ponytail for years and I wanted a change…read more Heather crushed it!!! I showed her some pics that ChatGPT came up with and she ran with it. I could not be happier!! She kept the appt fun and upbeat and was such a pleasure to work with. I will be seeing her from here on out!!!

Don't waste your money. I have watched this place go down hill for the last 20 years. Keep hoping…read moreit will recover to the glory days, that hope is gone. Stopped getting my hair done at Penzone years ago but every now and then I still need a massage. So, the massage: Prices up quality down. Booked my favorite masseuse but when I arrived they changed people on me. Disaster. If you want to pay over 100.00 for someone to rub oil on your skin but has no clue what a muscle is you will be fine. But I actually wanted a massage. The same massage I usually get when booking. They switched people on me (could have called and informed me / I would have cancelled and rescheduled with the person that does the job. New person - lousy job, I can't even use the word massage; maybe oil wipe. Offered a redo, ok, then Penzone called and cancelled the redo appointment. Then the excuses, "Oh your regular person does too much. You want the more expense massage where we really work the muscles. Greed, poor quality work; you have forgotten the customer and just want more money up, up, up ---business is going down, down down. Don't waste your money here folks, no matter what you pay the services are POOR. Never again -- any services.

Got my first ever massage from Nicole. It was very relaxing, and she did an excellent job. Could…read morenot believe how I felt after it...don't know why I wanted this long to get one.

Ashley is a superb stylist. She really listens to what you want. I would highly recommend her.read more