My ancient furnace stopped putting out heat just as the temp plummeted. Was given rec by a friend…read moreto call Nicely. The office person was so sweet and helpful! They managed to get a tech (Rob) to my home within just a few hours, he was wonderful and had me up and running in no time for an unbelievably low price. Could not be more pleased and appreciative.

Dave Nicely is seriously an all around fabulous HVAC magician. Here is some background for our…read moresituation: we moved into our home in July of 2020 with no idea that the HVAC system was completely wrong for the home. Much of the system was DIY from the homeowner and extremely inefficient. We had the home warranty people come in to try and fix the furnace when we found out it was shorting out from incorrect installation. Dave came in and navigated mistakes by the home warranty people and the previous home owner, and installed the correct system that works beautifully! We could not be happier.

Contractor is a thief. Took monies for a furnace and heat pump and then never completed the work…read more Ran off with thousands of dollars.

Top notch service and communications! Furnace went down and…read moreit was 25 degrees outside. Called him up, and he was willing to come check it out way after hours. Let me know ahead of time when he'd be able to be there and stuck to his word. Got the part and put it in the next morning (Saturday) with no questions asked. Was willing to work with my warranty company as well. I'm a repeat customer and will be again.

I needed a licensed plumber and HVAC technician for my home that is under contract. My system had…read morebeen installed by someone else on a year ago, but deficiencies were found during the inspection. Sureway came to my rescue! They knew my circumstances and that I was in a time crunch basis my contract. Their office staff was so incredibly kind to return my calls. They had me text and email the photos for clarity and this helped expedite service. I don't have the best concept for what these things should cost, but the pricing felt fair. I would absolutely recommend them for your needs.

When our furnace died, Sureway installed a new heat-pump/furnace hybrid system. The owner was at…read moreour house one day after the furnace died and sat with us for more than an hour to give us the background information about how furnaces and heat-pumps work as well the options we could consider. They installed the system quickly and made sure we had the heat on as soon as possible. They also did the all registration paperwork and most of the paperwork that was necessary to get a rebate.

The ac was flowing the day of my call to the business by a great, competent technician who…read moreexplained the problem clearly! We will be using this company for routine maintenance and any needs that arise in the future.

Wesley was our technician to replace the cellanoid in the humidifier of our heat pump. This was the…read morefirst time he had been our service technician and we were very impressed not only with his technical ability but also with his interpersonal skills. We would welcome him back any time. Thanks Wesley!

Thought it was going to be an easy install but I managed to break something and had water leaking…read more Entered a search on Yelp and was contacted by several businesses. Plumber was able to be at my home within two hours. Jacob was efficient and kind. Fixed the problem and gave me some helpful points. Would definitely recommend!!

Great service. I requested help with my toilet leak through the Yelp project page. They contacted…read moreme right away, and we scheduled service with them in just a few days. Only took 20 minutes and very satisfied with services provided. Would recommend to anyone!

Just want to reiterate, DO NOT use this business. I feel even more strongly about this after John…read moreresponded to my first review. Here's the response John posted (I'm also attaching a screenshot in case he deletes): "We are always happy to help you, we really give the lowest prices for the highest quality work. What can I offer you, the guarantee for the work has already expired, the manager sent you an invoice for the work, I'm sure that another part has broken, if you want we can come to you for free and see how we can help you, we areflexible and adequate, write me your text message on the phone and we will be happy to solve your problem or write your phone number for communication and I will contact you without fail and help you. Your son said that you need help, and We repeatedly called you on your old phone with offers to help, but you did not answer, I contacted a neighbor, he promised to call back if help was needed, but did not call back. I'm sure we can resolve the misunderstanding if that's what you want to resolve." Here's why this doesn't make sense: A. I never got an invoice for the broken part. I had a lot of trouble contacting them to even get this information and it was all over text. B. I don't have a son. I have two daughters, age 2 and 4. I'd be very surprised if they told John's company that I need help. C. I don't have an old phone, my number has not changed since about 2008. D. I see my neighbors almost every day, John most definitely did not contact them. He also messaged me saying he would help me for free only if I update the review to 5 stars first (screenshot also attached). This is against Yelps terms of service, I have reported this behavior.

Great guy! Did a great job on my flooring and fixing my door. He was very attentive and resourceful.read more

I was a satisfied Metro customer for more that 10 years and could have easily written one of the…read morepositive reviews posted here. However, based on a recent DISTURBING experience with them, I am writing this review. MY EXPERIENCE Metro Heating is a company that installed my HVAC system over 10 years ago and has maintained it since then. Being a satisfied customer, I also had Metro service my boiler & radiator system. Upon hearing a disturbing noise from my boiler system, I called Metro to fix it. The problem was that I needed a new circulation pump. Their repairman, after calling Metro's office, gave me a cost to fix it of $1936.96. Being a bit shocked, I asked him what this cost was based on and what was the cost of the pump. He was unable to answer and simply said that $1936.96 was the number that the office gave him. Being fearful about the safety of the system and trusting in Metro (based on our long experience with their service), we reluctantly agreed to proceed. WHAT HAPPENED NEXT A few days later, Metro sent me an invoice detailing the $1936.96 as follows: Diagnostic fee - $99.00; Replaced Pump with Air Vent - $997.96; Drain and Fill Boiler - $840.00. I checked with Home Depot & Ace Hardware and found that the retail cost of the parts that Metro installed was only $213.95. Also, the repairman was at my house for only about 3 hours. Assuming a labor cost of $150 per hour (which is on the high side of what other companies charge), the TOTAL COST SHOULD BE AT MOST $762.95 - namely, $99 (diagnostic fee)+ $450 (labor cost for 3 hours) + $213.95 (retail cost of parts). THIS $762.95 IS IN STARK CONTRAST TO THE $1936.96 THAT Metro CHARGED ME! I wrote emails to Metro asking for an explanation and a refund based on an adjusted cost. The only explanation that I received back was that the $1936.96 came from a flat rate book. I subsequently reviewed the issue in a phone conversation with the Vice President of Metro who said that he would see what he could do. Despite follow-up emails that I sent, I never heard back from him and never got any response at all from Metro. Metro's web site says: "Customer Satisfaction Guaranteed". I WISH THAT Metro's CLAIM WAS TRUE!

We had a great experience with Metro. They were very prompt to reply. They came as promised, it was…read morea 2 day project. Jake and jack were the two installers of our new boiler. I would definitely call Metro for any heating needs.

Great service! Robert was on time, polite, quick, and thorough. He explained exactly what he didread more

Boehmer HVAC provided exceptional service that exceeded our expectations. When our furnace…read moremalfunctioned, we initially assumed it would be a quick fix. However, after an inspection, we discovered that replacing the older furnace was the best course of action. Despite the hot and humid weather, Boehmer's efficiency and professionalism shone through. The entire process, from the initial inspection to the installation, was seamless and swift. I highly recommend their services. The technicians were prompt, efficient and knowledgeable. They did a great job installing the furnace, air filter, and new thermostat. Our new furnace is running flawlessly, and the post-installation gesture of cookies was a delightful surprise. We have no complaints so far and are confident in our decision to continue working with this outstanding HVAC company.