Dr. Nassar is a great doctor. I can see so much better since he removed cataracts out of both eyes…read more He has a calming voice and explains every step before he takes it. His staff at the Riverdale location are very nice. They have taken good care of me for a couple years now. His Cleveland Avenue location also took great care of me while Iris scheduled my surgeries. Overall it was a good experience. It always is.

Everything was perfect, the staffs were all nice. However…read morethe doctor was really mean to me. I know it is hard to communicate with masks on these days, when the doctor couldn't hear what I said, she can say "I'm sorry, can you repeat that?" instead, she said "CAN YOU SPEAK?!" I know the asian culture is you need to respect older so I passed on. But after that, when I was asking some questions, once again, instead saying "I'm sorry, can you repeat that?," she said: "I CAN'T UNDERSTAND YOUR ENGLISH! CAN YOU SPEAK IN VIETNAMESE?!" So this is how doctors treat their patients these days? I paid for the service to be treated like this?

Dr Akstein is very professional and thorough. I have heard that he is one of the best. He took care…read moreof my baby's eyes for several years before we moved away. She was a preemie and he was very gentle with her. He also saw my son and he was thorough with him. My only complaint was the wait time. 3 hours in the waiting room and an additional hour once we were taken to the back. It could be unbearable at times. I have nothing bad to say about the service or the doctor himself. I just hope the wait time has gotten better since the last time we were there.

Akstein is a child predator and NO ONE should support him or his business. He preys on underage…read moregirls. Got caught talking sexually to a 13 year old. proof is on pred hunters on youtube. And who knows how many other girls he has preyed on. He is absolutely disgusting and everyone who is planning on going here NEEDS to know who this person really is.

Very friendly, courteous and helpful. A nice variety of frames. Erica helped with getting my…read moreinsurance straightened out. She is very pleasant and knowledgeable . Don't mind going into the store where one feels welcomed. Makes my day. CW FERG

Great office. Love the doctor. Eyeglasses were ordered and arrived sooner than expected. They also…read morerepair your glasses should something happen to them. Glad to have found them.

There is a lack of customer service at this location. I didn't even get what I came for.read more

They messed up on my glasses and gave me the hardest time. One pair was supposed to have the FULL…read moreprescription and the other pair just solid reading since it was a sale going on. I was given one for vision and the other pair for reading!! That's NOT what I asked for. Optometrist said a lot of people do that. I'm NOT a lot of people. Wrong prescription and wrong charges and then had the nerve to be ignorant about it. I was quoted 2 completely different prices for the fix up, and of course, the optometrist didn't want to hear anything from me. He kept interrupting me anytime I spoke, and I was like, really???!!! I had to talk over him. And of course, the employee Julia that didn't know what the hell she was doing was off. He doesn't know when she'll be back. Never again!!

purchased glasses only. Did the eye exam elsewhere. We went at the busiest time (EOY) but staff…read morewere friendly and patient. They stayed to ensure all patrons were tended to after hours.

Everytime I use this facility, I am VERY happy with the staff. Very friendly, and everyone takes…read morethe time to explain all I need to know. I wont use any place else and have been coming here for about years.

Love this place. First went there for work safety glasses. I was so impressed with the staff i made…read morean appointment for my regular eye exam. I got my contacts there and my eyeglasses. Courtney is the BOMB!!

Appointment was easy to make. Receptionist was very courteous and knowledgeable. Had to wait a bit…read morefor insurance clarification but overall very satisfied with the treatment and staff.

They are very thorough and do a lot of testing. Two convenient offices. Great for those with eye…read moreissues.

3/12/21I wish I could give 0 stars. The doctor basically sent me to go off to go home and go blind…read more Staff was dismissive of my severe eye issues and dismissed my need to see a neuro-ophthalmologist. They also forced me to wear a restrictive face covering in place of my special face mask I purchased for patients with asthma. Now, I cannot see correctly or breathe. 3/14/21Update: I spoke with them today, and I'm feel more confident in resolution and understanding. Mary was very helpful with helping me address my concerns and need to understand my eye changes, and what was their driving force. I'm still hoping to be able to be further evaluated by an additional specialist. I do have a rare issue.