My experience was okay. When I went for my appointment, their equipment wasn't working so I had to…read morereschedule. The equipment was working when I returned and I was given first priority when I came in due to the reschedule. I was concerned because the optical equipment used was not wiped down after people were instructed to place their face on a machine that takes pics of your eyes. Other than that, it was decent.

Yes, like any place you're gonna see some good reviews and you're gonna see some bad reviews for me…read morepersonally, I've had a pretty good experience coming to this location for the past two years I get seen right away. The wait time is not really a problem for me because just like any other doctors office, you'll have to wait the staff was very friendly and I got seen and I went in and I came out, the time it took to get my glasses and my contacts they were very communicative about that and they also let me walk out with a copy of my prescription in case I wanted to do anything otherwise with them overall I recommend this location once again, just like any other place they'll be good experiences and they'll be bad experiences for me personally it's pretty good

The Eye Care Studio is hands down the best experience that I have received when dealing with my…read moreeyes. The staff is extremely friendly and knowledgeable. Both Doctors make you feel welcome, explain things thoroughly and are great at what they do. I highly recommend this place for your eye care needs. Top-notch service with an excellent staff!

Very attentive they Beyond the call of duty for us...don't understand the negative reviews...I…read moreguess all visits are different...

I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Still as excellent as ever! So happy we were recommended to them years ago. They are friendly and…read morethorough and I recommend them highly.

I have came to this location a few times. I've had nothing but exceptional service every visit…read more Shawnte was very polite and courteous.

Piece of shit LensCrafters. The woman said she thought I was a walk in after I had already signed…read morein and filled my paperwork. Didn't even check anything in the system. I waited an hour before she realized and then she only said "my fault" I AM NEVER COMING HERE AGAIN. The LensCrafters on Druid Hills is complete class. I should have gone there.

The Eye Center has a friendly, helpful staff that truly knows their business. There was no…read moreextraordinary example of how good they were. They simply did what they are there to do. Take care of their customers and provide the best optical service possible. Although, I no longer live in the area, I continue to patronize this group. I know that The Eye Center will take care of me, no frills no fuss.

My 1st time going to the Eye Center and I must say, it was a marvelous experience. Dr. G. Was…read morekind, caring, concerned and even showed me something based of my license photo. The young lady who assisted me in finding the right frame for my face and color for my complexion thank you. Thank you for making me feel so important. One happy Coustomer

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!