Was so sad that I broke my rosary. Took it in Micheal helped me with no issues and fixed it like new. Amazing place. Thank you so much. Recommended 12/10 read more

Good Ole Tom's - Jewelry Near Me - Tucson, Arizona

What's a joke. I asked for a price of a lunch box. There was no price. One man goes to get a price. I hear him say $20 to another worker. The worker said that he wanted to buy it. So the man who was helping tell him I wanted to buy. Can you Believe he tells him to tell me $50. WTH. He comes and tells me $50. How crazy!!! I said I can hear and I heard you say $20 and that guy said he wanted it. Poor and horrible SERVICE.. I told them both about themselves. First time in there. LAST TIME. BAD OLE TOM'S... NO Confusion. Your employees are horrible and liars. read more

Good Ole Tom's - Clearly no confusion. For the white employee, white only customers, $20. For myself, a black woman it was $50 !!!!! Racist & Misogynist. - Jewelry Near Me - Tucson, Arizona

Very nice jeweler in the business strip behind Gaslight Theater. I came in to see about this faux pearl necklace of my wife's who received it from her late mother. It was discolored. Jack was professional, very friendly, and informative. He gave me a jar of their pearl cleaner. Gave. He has a wonderful personality. This jeweler has several collectables, too. Porcelain dolls, trains, etc. and also importantly, coins. They have a numismatist Tuesdays through Saturdays and do appraisals with offer to buy. I find this jeweler to be very helpful and friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

Great place! Great selection of not just jewelry but also coins and currency! Came to Tucson for a football game at U of A and had my ring cleaned and everyone was super nice! Highly recommend! read more

I recently was in need of purging a bag of random gold/silver items along with having two vintage/family rings sized. I popped in on a Saturday morning and must say the customer service here was wonderful - the initial visit and the follow up visit. The gentleman who helped me took careful time looking at my items, and align on what is next. I was pleasantly surprised to get a nice chunk of change for my random gold/silver and felt solid leaving two invaluable rings in their care. It took two weeks to get the rings back which really is record time for quality repair. When I picked up the rings, I was perusing their jewelry cases and must say I may not ever go to a retail jeweler again after looking at some of their beautiful items! They have everything - jewelry, watches, coins, etc. I was laser focused on the diamond case where they had some gorgeous rings and earrings. read more

Today my girlfriend took a bracelet into the store to have it looked at and valued, the employee who refused to give us his name after he took a file to her bracelet and gouged it, after she told him it had been passed on from great grandmother on down to her. AFTER he damaged it beyond repair she asked why he destroyed her piece and he told her it was worthless, though she never had an opportunity to decide if they could ruin the piece or not trying to determine it's alue. I had to watch her cry bexaus this person decided that if he couldn't make money off of it that it must be worth nothing to anyone else. I wouldn't bother writing this review if the employee hadn't been so rude and smug about it after she asked him why he ruined her bracelet. When she asked his name so she could speak to his boss he replied that his first name was good, middle name was ole and last name was Tom. If you want to be treated like dirt and ridiculed we found just the place, she only wanted an apology or for him to try to buff out the discoloration he caused and he made fun of her and then had the nerve to threaten to call the police because her bracelet turned out to not be real. So rude employees who destroy your property and then make you feel small and humiliated because your not rich, then come on into good ole toms! I've never been so angry after leaving any establishment read more

Good Ole Tom's - This is the damage caused that they refused to fix - Jewelry Near Me - Tucson, Arizona

CSR was pleasant but very short in wanting to assist us with a bracelet we brought in to be valued. Said it wasn't pure, when we had just had it valued elsewhere. read more

I had a concerning scratch in in my favorite ring and Good Ole Tom's got it out and looking even better than new! I tried to go all over town and either they couldn't do it or wouldn't accept walk ins. Good Ole Tom's got me right in, were super friendly and helpful. Please go to Good Ole Tom's for all your jewelry cleaning needs! My ring looks so good! I will be back! read more

Good Ole Tom's - Jewelry Near Me - Tucson, Arizona

Good Ole Toms, is more than just a local business that has been serving Tucson for many years. I had to have a major surgery and uncle Toms purchased my silver at a fair price. After, when I was recovering and wanted to buy it back, not only did they give a fair price, they also gave me a couple of weeks more than the agreed upon time to be able to get my silver back. If you have someone who is hard to buy a gift for, the collectable silver and other currencies are an extremely good gift and the wonderful team at Good ole Toms is very knowledgeable and treat you with the upmost respect. For all the people who like to tuck a little silver away just as a way to store value in something other than the dollar, Good ole Toms should be your first stop before purchasing anything from an online vender. Thank you to all the staff at Good ole Toms. Currently money is tight but the little I save up I will be going to Good ole Toms to purchase all my silver in the future. I can not recommend this local business enough. Best customer service and price in town. If you going to by collectables or just buying silver, it's a must check! Thanks for everything, Walt read more

The men in this location are awesome!! I asked a ton of question and they were so kind and patient with me. Gave me a ton of advice. Thank you so much! read more

This is a great place for jewelry repair and sizing. So far I have taken 2 yellow gold rings to be sized and dipped in white gold. They did a terrific job at a very reasonable price! They will definitely get more of my business in the future. read more

Found a gold chain first place I thought of was Good Ole Tom's because they always have the best prices for gold.

They fixed a bracelet for me and also removed years of tarnish from it. It looks brand new and I couldn't be any happier with the piece! Michael and Jose really know what they are doing and offer great services at really good prices. Jose's younger brother performed the repair work and it is good to see a family environment. I will be back for sure! read more

Came in to sell some stuff and Michael made me feel right at home .Iam new to AZ and he made me feel very welcome trying to get on my feet . Thanks for all you have done . I will for sure recommend you guys . read more

I was curious about this place, so I took some old jewelry I don't want..Offered me less than every other place I went..A lot less.. In one case, almost 150 dollars less..I ended up keeping the stuff. Don't need the money, just don't want the stuff and was curious..I guess I found out.. Ugh.. read more

I saw a couple of Native American pendants online that I just HAD TO HAVE, and placed an order with Good Ole Tom's on a Sunday morning, taking a chance (not having purchased from them before). The next morning I received both a voice mail message and an email, notifying me of a glitch with their webpage -- one of my pendants wasn't correctly shown in the photos. They had another similar pendant, at a different price, that SHOULD have been in the photo. What to do? I proposed that I buy ALL THREE pendants if they agreed to a sizable discount of $50. Before the day was over, the good ole folks at Tom's agreed to my deal, and the jewelry was shipped out that afternoon. They arrived today in perfect BEAUTIFUL condition. I'm so impressed with the staff at Tom's, in particular Brenda Lopez, who contacted me immediately, professionally, and helpfully, and I look forward to doing business with them again in the future! read more