I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

I wasn't sure what to expect as this was my first such (gold sale) transaction…read more I found the owner to be very professional. He made the appraisal/sales process very transparent and fair. I can highly recommend Joe and Chicago Golf Gallery!

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Quick service and answered all of my questions. He was able to complete my request within 2 days.read more

Sold me the wrong watch strap, possibly a fake one. You can see that it has the wrong number of…read moreholes (and it doesn't fit) compared to the image on the website. Spoke to Vlad on the phone and he says, "how do I even know you got the strap from us"? Didn't offer to pay for shipping back. So with the trust already broken and you sending me a fake strap, no, Vlad, I'm not going to send it back to you on my own dime and trust that you will correctly determine that it was you that sent it to me. So, crappy customer service in addition to fraudulent operations, or at least poor quality control. They need a 0 stars option for that. You should be ashamed!

I planned a visit to Legend of Time while at a work conference and Mark did not disappoint. I was…read moresurprised at the very good selection of Junghans watches but what I most liked was his ability to recommend the perfect watch and strap pairing. He's a real collector. Best Regards! --Sam

I went into Razny for an adjustment on my Rolex band. The staff was so friendly. The receptionist…read moreconnected me with Jen, a repair specialist who helped me so quickly and got me on my way. She was personable and very nice to work with. The level of hospitality at Razny was far above what I anticipated and look forward to making them my trusted Rolex partner.

This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

As far as I can tell, this is a one-man operation that has been at this location for decades. You…read morearen't walking in to a traditional repair shop; this is an old school, paper work order, cash only type place. I brought in a cuckoo clock that had its winding chain slip from the gear. Within 2 days, it was working just like new, and the owner sent me on my way with a recommendation on how to avoid the issue in the future. Expect an efficient repair experience from someone who is rarely stumped by a mechanical problem. I had zero issues with the gentleman's temperament primarily because I read the room on how he has run his business for decades.

Great old school shop that just gets things done. The owner was a great guy who knows his stuff. It…read moreain't fancy but it works.

I visited the shop yesterday with a Rolex I was purchasing from a private seller. Amit and his team…read morehandled an on-site authentication and bracelet resize. They were professional and generous with their time in offering suggestions on the best options to resize the bracelet. They provided all of those services as a courtesy despite me not purchasing the watch from them. They'll be my first choice when I purchase my next watch or need servicing in the future.

Amit was very helpful and generous with his time. 5/5…read moreservice, will be my go-to Chicago watch shop moving forward.

Been a customer of John Young for years. I'm at the point where I can call him, give a dollar…read moreamount, and receive a wrapped gift for my wife that I KNOW will be perfect, as well as a great value. Neither she not I have yet to not be happy. I'm a bit of a watch-a-holic, and he feeds my addiction with great deals on great pieces. I highly recommend him and B. Young. If he doesn't have it, he will get it for you!!!

John at B. Young & Co is one of the most reliable and trustworthy people to do business with in…read moreChicago. In addition he has some of the rarest and hardest to find watches available. And if he doesn't have the watch you want don't worry because he'll find it for you within minutes. Very reliable and a pleasure to do business with. I highly recommend them to any watch collector or individuals looking for fine jewelry. He is very knowledgeable about the industry and always offers good advice. If your in Chicago and or looking for a unique timepiece he's your guy.

Well priced and amazing service , they do entry and high end eats def recommend. Will use them…read moreagain in the future.

I got a broken mechanical watch repaired her. Excellent t service at reasonable prices.read more

This is mostly a gift shop sort of place with a lot of misc items. They have lottery tickets, book…read morebags, etc. I give this place 4 stars because of it's ability to change the batteries on my watch for cheap. I originally brought my watch to Evergreen Jewelry and they quoted me $8 to replace the battery. Not bad at all, I was once charged $20 at the mall to replace it. However, they couldn't open the casing to replace the batteries and they suggested I try Central Port Emporium. They were able to replace my watch battery and for cheaper too, only $5! I wouldn't suggest bringing a nice watch to get your battery replaced here (Rolex, Rado, etc) but for something like a Armani watch, it's perfectly capable.

Awesome experience working with Jon to buy a pair of diamond earrings for my wife. I don't know a…read moreton about jewelry but Jon was very patient and explained not only the cut/clarity component of diamonds but also how difficult (apparently) it can be to find a "matching" set of diamonds. He sent me several photos and videos of possible options and I selected the ones I wanted, in the price point I wanted to be in. With Covid, everything is a little goofy right now but he was very accommodating about setting up a time for me to view the earrings. Bottom line, my wife has a GREAT set of new earrings and she's thrilled! I would highly recommend The Sydel family for all of your watch and jewelry needs in Chicago. Honest, family run business and just super super nice people to work with with an excellent and well-priced selection.

I just took two Shinola watches here for battery replacements. The woman behind the counter told me…read more$40 per watch. When I picked them up she changed her tune and told me she made a mistake and it was actually $60 per watch. Shinola charges $35 per watch. This place is unethical and over priced. I will never recommend going here to anyone I know. They should honor what they originally quoted.