If your car so much as THINKS about making a weird noise, this is where you take it. The mechanics…read moreare absolute wizards -- the kind that can hear a faint rattle from 40 feet away and diagnose it before the hood's even open. The manager runs that shop like the Navy SEALs of auto repair and refuses to let anything less than perfection leave the garage. Pricing? Shockingly fair. Like "wait... that's it?" fair. No shady upsells, no mysterious "necessary" repairs that magically appear out of nowhere. Just honest work from people who actually know what they're doing. And the owner? An absolute legend. The kind of person who probably shakes hands like a movie character and remembers your name, your car, and your dog's birthday. If trust issues had a cure, it'd be this shop.

Went in for a complete brake job, but quickly learned that I needed my front struts replaced as…read morewell due to the wear on my new tires. Had a small hiccup with scheduling, however, the technician came through and worked late into the evening to get my job done. Appreciated the extra effort that was given. Good company, I will be back with any additional vehicle repairs needed on my cars.

They were recommended by our regular auto mechanic and it was a good recommendation. After a…read morerandom and strange accident on the freeway, my car went from first photo to second in one week. Looks great, timely work, fair price!

Stay Clear! Unless you don't mind ZERO customer service and questionable answers from both Employee…read moreand Manager I took my car in to get repaired since multiple reviews and family members said it was great. The first interaction was fine I called and spoke to a nice woman she was helpful and gave me information I needed to get started since I had Progressive Insurance. WORD TO THE WISE *** Any collision shop will have longer times with Progressive then other companies this isn't the Collision shops fault *** Once I completed what was needed with Progressive I went in to have them look over the car and give me an estimate on completion. The employee stated 2 weeks without any hiccups I stated that was WAY quicker then Gerber Collision and Glass was (4-6 weeks+) I signed paperwork and then returned a week later to drop my car off I had 1 item I was paying for 1 item my insurance company was paying for.... Here comes the issues - During the WHOLE entire process, I only received text updates on my portion never a single time did the company call me and update me on the other portion. During the process I had to call them for updates and times when it would be complete... Never did they call and update me. - The process went from 2 weeks to 6.5 weeks of waiting. Their response was "Progressive needed to come back on site, and look it over again" I was told they have someone onsite which would imply they were working there. - I noticed my gas was running lower over the long period that I was there, I looked at the maps and it seemed that someone took my car for 11 miles to a residential neighborhood for about 30 mins. - Once I was finally told the car was ready we looked it over... There was a bunch of residue/spots on the trunk and the side panel/molding by my tire was scratched up which was not part of the original issue. When I approached the employee about these issues he took the car back and stated the following "The residue was from Maple Syrup or Pine Tree, we tried to get the scratches out but the tech ended up spraying your paint with the chemical and it burned through the paint so that needs to be fixed now" After all this I had to wait another week for the car to be fixed again - I once again had to call and request when it was ready to be picked up.. This time speaking to the manager/boss, I stated should I be good to go or will I fine more issues? "No issues you will be good" The morning I was to go I called and said I'd be picking up in several hours the manager/boss said ok I'll get it cleaned up. - Arriving to pick up 2 new issues were found since the last time I arrived (Some kind of mark on my trunk and the tail light had scuffs) Once again I had to approach the manager/boss he stated "Take it with you, we will come and get it and fix it and bring it back to you" Fast forward another week they take it back fix the issues and brought it back looking as it should no other problems were found... I spoke to the manager about my problem and this is what he said.. about the multiple issues above and the whole overall issue - "When it comes to the Progressive onsite employee he travels from one location to another and when we needed him he was also on vacation so it took longer so your time frame went from 2 weeks till were we are at right now which is a little over 1 month" - "We normally always contact our customers with updates, what I assume is your option wasn't marked with updates from Progressive only your out of pocket payment was marked in our system to contact you with updates, we normally always contact not sure what happened" - "The car was taken to our calibration shop which was out on 20 mile and something, the guys house is off of 11 and Gratiot they needed to ride the car so it can reset the sensors you have a lot" - "The residue on the trunk I'm unsure what that was, the scratches I'm not pointing fingers on who did this and I'm not calling my techs out." (This issue I went back and forth with him because he was blaming me for this that the issue came in like this, I told him you can check your photos and mine the scratches were not there at time of drop off.. after this he kept quiet) When asked with all my troubles and issues and lies I was give what can you guys do.... He came back with $50 off my bill for my troubles.... I said from the great reviews and the word of mouth on the place you cannot do anything better "Haha what you want me to do here I'm giving you money off". The next day I called to schedule the pickup he stated he knocked another $60 off (I assume he looked at the damage on my car and saw I wasn't the one) I will NEVER recommend or even offer anything to anyone that is in need of repair to go to this place. If you're not in a rush have zero interest in customer service, want to be blamed for you doing the damage after you pick it up in the parking lot the by all means go here... I should have stuck with Gerber Glass and Collusion!!

Just needed to write a thank you to UTICA Wear Master for consistently being a trusted car shop…read more They are about good service, quality, and reasonable value. It is comforting knowing they will explain things without the runaround, and provide fair pricing, and delivery of services are usually met on time. I sense they like their job, and they do honorable work. Of note. Their marquee signage always has some funny quip or quote. I recommend and commend this establishment for routine oil changes with their program, and general auto work needed.

2024-07-26. Wear Master Utica…read more It's been a while since I wrote a review on this location so I figured it was time for a quick update. There's a reason why I still come here for all my automotive needs and it can be summed up in one word: INTEGRITY. The Utica location is the absolute best one of them all in SE Michigan in my opinion. The staff is professional and courteous and they continue their MO of only providing the services you want and need without "finding" any issues with your vehicle. The staff is honest and the mechanics perform excellent service. I've had several services performed on my 25 year old car and it still runs smoothly. I've tried other locations in the past and the service just isn't the same. For the past few years, I've been devoted to this one in Utica. To the staff and service team Wear Master Utica: great job and keep up the excellent work!

Great service in an emergency situation! Did exactly what I needed and quickly. Great price and…read moregreat quality work! Thanks so much!

Took my Mercedes to Crane for a wheel alignment. It now drives better than new. Very nice people…read moreand very inexpensive. Had to wait 3 weeks for my appointment but when I got there they were ready to work on the car. Went to the Engine House and had lunch. Car was ready when I got back. 1.5 hours. Very happy. Thank you Cranes.

Very friendly people that work there. They didn't try to overcharge and fixed my car so fast and…read moredidn't cost as much as I thought it would!!!! Found a permanent mechanic!

Dude has a shitty attitude. Tried to call to get a quote and talked to me like I was an idiot then…read moreproceeded to hang up on me.

I was in a fender bender and J&M Collision helped walk me through the insurance claim process,…read moreanswer my many questions, and they did a bang-up job repairing my front bumper. It was a stressful time but they did everything they could to put me at ease and get me back on the road.

I highly recommend Kevin at J & M Collision. I brought my VW Wagon there for an estimate to fix my…read morebumper from a minor incident. Kevin looked at it, started to pull on it and got the bend out with 3 tools then jumped up again and got one screw and drill then fixed it like abracadabra while I watched! He also cleaned off the bottom end by the back tires where tar spattered on the body from streets that had pot hole repairs. All took about 1/2 hour. The best part he didn't charge me a dime let alone a dollar! Who does that now a days?! He has no idea how much he helped me out cuz I was stressed out and strapped for cash. I had been waiting to hear back from a company for over a week. I texted, called they don't calll back they leave you hanging or say I'll call you right back and they don't. I've been blessed to find them and want to tell the world how nice he was to me. J & M Collison You Bend it. We Mend it Kevin Sikes (248) 588-1575 1063 E. Maple j-mcollision@sbcglobal.ne Troy, MI. 48083

i was seeking a good shop that didn't overcharge me and that were honest with what was wrong and…read morenot just seek the $ and this was this shop that i called and they had my dakota done in a day for a new hub assembly on the front driver side they even did 2x the work for the same price and the work i mean i couldn't complain at all there is no more noise at all im definitely taking it back

Been meaning to write a positive review for this place. Everytime my vehicle has been in bind, all…read morethe problems it had were pricy fixes. We all know these newer pickups as of I say 2015 and up, have been nothing but shit. Most mechanics see dollar signs when they see those trucks roll up to their place. And hey, ill admit I'm one of those idiot buyers who thought, hey the newer the better. Anyways, I always felt that Mr. Bill gave me a very fair price and had my truck back in adequate time. I feel like Mr. Bill and his whole staff are very honest. And, honestly most mechanics aren't that fair or nice. So thank you guys.

I have been going to a place in Mt. Clemens for my regular car maintenance, until they started…read moretaking advantage of me. I then stumbled on Pride Auto Repair in Warren, and it is by far the best decision I have made in years! Quality service, quality parts, quality people! I had brakes rotors and calipers installed, and it was half the price of the criminals that I was going to previously. Had my vehicle towed to their busines, and in an hour, I was back on the road with a huge smile on my face! Can't say enough good things about this business! I have told my friends and family, this is the place you want to take your vehicles for maintenance or repairs. Thank you so much to the gang over at Pride!! 5*****

I can't say enough good things about this business! I'm from Northern Michigan, almost 3 hours from…read moreWarren, I came down this way to watch my son's dog and cats for a week. Around Holly, my check engine light came on and thankfully my son had a code reader which stated the turbo on my 2013 Buick Encore was having issues. I called Pride to get the car in for repair before catastrophic damage occurred to the vehicle. These guys went above and beyond to repair my car so I could return home safely and they were under the estimated price. If you need any work done to your vehicle, these are your guys! It's too bad I didn't live closer because I would take all my cars to them! However, I'm spreading the word to my son, his friends and giving them a 5 (plus, if I could) star review! Thank you Jason and all the guys at Pride!