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Reviews With Photos - Shell

Derek S.

Came by for a fill up the other day and the experience left much to be desired. Getting in and out of this gas station was more of a maze, around Irvine Spectrum. To my surprise, there was also a line to queue for a pump, like at Costco! The payment terminal at the pump was leisurely and took multiple attempts before able to get an approval. The pump was in good working order but the receipt dispenser was out of paper... ...the cashier inside was lost as multiple attempts to get my receipt proved unsuccessful that resulted in another attempt by another colleague... ...pricing is substantially lower for the area!

They lost a great client
Roberto R.

Have stopped at this place several times before and the restrooms have been Out of service every single time every time I have visited even before covid hit us.They sell food and can not use the bathrooms after you fuel your vehicle ? I understand they have to limit the uses of bathrooms to patrons but every time I stop here to fill My gas and get drinks to keep driving tomLA. I stopped here on Sat 2/20/21 at 1158pm and filled my gas spent over $50.00 and went in to used bathroom and buy some drinks and the attendant was. It only not attempted buy very rude.Stated bathrooms are out of service and themed away .I did not buy drinks since I was turned off by this.I only use shell to fuel My vehicle but my family or I will no longer stop on this station ever again.

Kenny T.

Despite the negative reviews, I liked this gas station. It is clean (even the restroom)...their gas prices are competitive...and the location is good. Like other gas stations, they have a minimart that sells lottery tickets, food, cigarettes (for those who want cancer), and other convince store items.

This shows 2.83 empty pump ready for next customer, then it changes to 2.93
Dave E.

BAIT AND SWITCH !!!! The pump says 2.83 per gallon, however after you swipe your card the pump reset and changes price to 2.93 per gallon. This is ILLEGAL. Others noticed this too. I called weights and measures and they said this station has lots of violations for consumer fraud. I have to fill out a form so they can add to legal complaints. Be careful !!!! The employees like to also speak foreign language so you don't understand what they are saying to each other.

Looks like they would be giving gas away with these lines
Juan E.

This She'll station is right next a Carl's Jr and Walmart. So it gets busy. But the price here is very good. I go here often for fuel for work and for my Tahoe. The place is clean and very well lit up. I would recommend even my mom to stop here in the middle of the night if she needed gas. The window washer squeegee is always there and full of washer fluid. The only draw back is that it's in the corner when you come into the parking lot. One way in and out. The lines get pretty long at times during the day. But early in the morning it is wide open. Sometimes just me and 8 pumps. They also have a convenient store if you need to get something to drink.

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7 months ago

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9 months ago

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1 year ago

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7 years ago

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5 years ago

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8 years ago

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15 years ago

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14 years ago

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11 years ago

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8 years ago

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11 years ago

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4 years ago

Fair gas prices and the place is nice and clean. The bathroom is always clean and the fridge is always stocked

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8 years ago

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9 years ago

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10 years ago

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14 years ago

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14 years ago

Usually no line since no one really knows there's a Shell here. Get in and out fast that exactly what I need!

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14 years ago

It's very hard to find parking here during my lunch break. If I do find parking here it is very hard to get out of my parking spot here.

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12 years ago

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8 years ago

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9 years ago

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8 years ago

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12 years ago

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14 years ago

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9 years ago

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14 years ago

If I could give this place zero stars I would. 5 min to authorize my card + 10 min to gas up! Slowest fuel pump ever!

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13 years ago

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This Shell is located in the Alton Marketplace.

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7-Eleven

7-Eleven

2.0
(67 reviews)
$

Convenient place to get food for my car and a nice big gulp and slurpee for myself. Inside the…read morestore it's well organized and staff greets you as you enter. The slurpee section was not so good. Quite sticky and there were issues in finding straws. I had to ask the staff for a refill on the straws with the scooper on the end. Easy checkout while I went to get food for my car. The gas nozzles were quite dirty and sticky. Luckily I had some extra disposal gloves so it wasn't a problem. The windshield wiper container only had water and no soap so I didn't get a good clean on my windshield. Overall OK experience. It does have one of the cheaper rates for gas so it's worth a stop here.

Unlawful Harassment and Disability Discrimination--Owner Needs to Address This Immediately…read more I was subjected to blatant discrimination and harassment at this 7-Eleven location (8693 Irvine Center Dr, Irvine, CA). After purchasing items inside, I sat in my truck to eat. Despite the parking lot being completely dead and no delivery trucks present, a staff member approached and harassed me twice, claiming the owner instructed him to make me move. This is a direct violation of the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act. I am a person with a disability, and I was denied reasonable accommodations to simply enjoy the food I paid for. There are absolutely no posted time limits for patrons in this lot. To make matters worse, another vehicle was parked right next to me for just as long--if not longer--and the staff completely ignored them. I was singled out, targeted, and forced to leave without any legitimate reason. When I questioned the employee, he arrogantly claimed he "knows the laws." When I asked if he was disabled or actually knew disability law, he admitted he did not. He then explicitly told me that delivery vehicles regularly park in the handicapped zone. Parking delivery vehicles in a designated blue grid or handicap space is completely illegal under California Vehicle Code 22507.8. I have personally witnessed other delivery trucks parked in spaces on the opposite side of the building before, so there is plenty of space for deliveries. To the Owner of this Franchise: Your staff's behavior and your alleged corporate policies are exposing you to severe legal and financial ramifications. * ADA Title III Violations: Under federal law, failing to provide reasonable modifications to policies for individuals with disabilities is illegal. * California Unruh Civil Rights Act: In California, an ADA violation automatically triggers a violation of the Unruh Act. This carries a mandatory minimum statutory damage of $4,000 per incident plus attorney's fees. Because your employee harassed me twice, you are looking at multiple stacking violations. * Illegal Handicap Parking Enforcement: Allowing or instructing delivery vehicles to utilize handicap spaces carries steep local law enforcement fines and towing liabilities. Your employee's actions were discriminatory, exclusionary, and highly illegal. You need to immediately retrain your staff on ADA compliance and public accommodation laws before your business faces a formal lawsuit and investigation. I will not be returning, and I will be looking into further legal options

Chevron

Chevron

3.2
(31 reviews)
$$

Tried on two separate occasions, months apart, each time with a handful of different cards, but the…read morecard readers simply don't work, and no one seems to want to fix this issue. I checked on other review platforms and many other people have reported experiencing the same issue, unfortunately... Super sad since that means this location is losing a lot of potential revenue. Save yourself some time and visit a different Chevron instead!

So it was the DAY before Thanksgiving a few years ago, which also happened to be the DAY before I…read moregot paint and the DAY AFTER I paid our rent when my husband and I ran out of cigarettes. Lol. I said, "You know what? I have EXACTLY enough money in my account to buy a pack of cigarettes! I'll be right back!" And I ran across the street. They had JUST hired this kid, Angelo, and for SOME reason, they thought it would be a GREAT idea to leave him running the place ALONE for the night on his FIRST week working!!! So anyway, I went in, asked him for my pack of cigarettes, he rang it up, and I paid for it. I went to go get the cigarettes when he said, "It didn't go through." I looked on my phone and showed him my bank account, that it said, "Purchase at Chevron" at our location on that date at the EXACT minute! He said, "Well it didn't go through on my end." I said, "It HAD to have! Look! It charged my account!" And he said, "No, it didn't." I said, "Ok, can you please call you manager, or someone else who has worked here longer than a week and ask them because I KNOW it went through. It charged my account already, so I already paid for it! You owe me a pack of cigarettes! That was LITERALLY ALL the money that I had in my account!" He said, "No, I'm not calling my manager. It's not MY fault you can't afford them." WHAT?!?! He OBVIOUSLY just didn't want to call them because it was his VERY first night running the store alone and he didn't want to look like an idiot, not knowing how to do something. So I called my husband and told him what was going on and he came over and started getting REALLY pissed. As was I, he could have VERY easily Solved this situation by calling his manager real quick. But god forbid he look dumb. So no no no! He wasn't going to be a mature adult and do that! Absolutely not! So he said, "You guys need to leave or I'm calling the police." Lol!!!! I said, "YOU stole from ME!!! I should call the police on YOU!" So that's EXACTLY what I did! Of COURSE they were SUPER busy that night though, so it took them FOREVER to get there. It was late and we had our daughter with us, so I was holding her, rocking her to sleep outside, waiting for the police to get there, when these two kind men came up and asked if we were ok. We explained what happen and that we were just waiting for the police to show up. They walked inside and asked the kid to sell them the pack of cigarettes that we were trying to buy. Then they came out and handed us the cigarettes. They were like, "Here! Happy Thanksgiving!" I was like, "Oh my god! Are you sure?!?! Let me pay you back tomorrow after I get paid! Please!" And they were like, "No! Take it! Happy Holidays!" And left. It was the nicest thing! So we went home after that and I called the manager of Chevron the next day to report Angelo. They told me to come over and they would give us a pack of cigarettes to make it even. I was soooo upset with the way this kid handled the situation though. And then they didn't even reprimand him at all. To this day, every time I go in there, he's rude as hell to me! If I need change back, I'll put my hand out and he throws the change on the counter in front of me. EVERY FREAKIN TIME! THEN the SECOND negative experience we had was when my husband was over there the other day and he had a $2.50 coupon from Marlboro that the guy didn't put in correctly, so my husband did the math in his head and knew the guy still owed him $2.50. So he asked the guy for his receipt and the guy REFUSED to give him his receipt. My husband was like, "No dude, I NEED my receipt!" And then my husband pulled out his cell phone to start recording and the guy then tells him, "If you put the phone away, we can make a deal!" My husband was like, "What?!?!" And he puts his phone down, then the guy pulls out a TON of cash out of his pocket (as if he'd been pocketing the cash all night long) and pulls out a $5 bill and hands it to my husband. He was like, "What the hell? Okayyyyy....?" And just left... soooo confused as to what just occurred. lol. He called me telling me what just happened and then was like, "Why would he DO that???" I was like, "I have NO idea!" Lol. The ONLY person that I liked was James. But he was either let go or quit a while back ago. :/

Shell - servicestations - Updated July 2026

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