Horrible place never take your car to get repaired here. They will put in used parts and charge you for new. If you say anything, they'll tell you that they won't service you anymore !! read more

Run away from this service station. They had my work truck for 4 days parked outside of their garage, broke my electric window on the passenger side, had me buy a battery I didn't need, installed the wrong part and over 700 dollars later said my vehicle wouldn't stay on and window won't roll up. I talked to George the manager who denied any refund. Horrible experience - I said I would let AAA know about the situation- George says I don't care what you do - no refund! read more

Wait....it's not a SHELL station anymore....my shell CC won't work there anymore and I need gas to get out of town. It is now called TRAMWAY FUEL. Yes I was surprised, I always stop here to refuel, but then again the price of regular is 30 cents cheaper than those in town. I filled up and used another CC and am glad that I got home to write this review. Just be aware, it is no longer a Shell gas station, and plan your refueling accordingly. read more

This place is still a dump. Newly remodeled and bathrooms out of service often. Do not stop here if you need anything besides gas. Disappointing staff. read more

This is NOT a Shell gas station. I came home from getting gas to find an email alert saying my card had been charged by TRAMWAY FUEL and thought this was fraud at first until I researched further. A "real" shell gas station would NOT show up as TRAMWAY FUEL. The male cashier attendant inside appeared to be on drugs and barely made any eye contact. Sketchy in every sense. I would NOT go back and wouldn't recommend any friends or family either. read more

Came to get my oil changed and the man who helped me write up my service was very friendly and help full. Will come back again good service!!! read more

Be very concerned when using your credit cards at this station! They charged me double the amount that showed up at the pump. I called them and he was very rude and told me to go ahead and call American Express to dispute the charge. When I confronted him about why this was happening, he was very evasive and hung up on me. I probably would not have noticed the overcharge except for the fact that the card was hooked up to my telephone so I saw the charge when it came in. VERY DISHONEST!!! read more

Uhh, is there a ZERO star rating?? This is a FYI to female customers needing automotive repair work....GO ELSEWHERE!!!! I used to like the mechanic, now I will never return! The owner I'm sure, was in on this and should be ashamed-tho' isn't I'm sure- My car ran fine before the oil chg... coincidentally (?). the car did not run quite right afterwards and in fact, didn't start the next morning! Long story short, this station did un-necessary work, resulting in a non-running vehicle, that needed the Dealer to ultimately fix. Btw, this cost me over $800 and no car for 3.5 days...%$%$$#@!!! read more

Their gas prices are a little bit pricier than the place down the street, but it's clean and convenient. Inside is clean and well organized. The guy behind the counter seemed bored and disinterested, but who wouldn't be in a job that like where you're cooped up like a rat in a cage? read more

Cheap gas, dirty site and gas pump spilled diesel all over my car and ground because it didn't automatically stop when full.

The air machine that costs .50 took $1.00 to fill air in all four of my tires. And yes, I took caps off first to try to make it speedy. Inside is more like a very pricey mini-liquor store if you're desperate for over-priced booze. If you're sensitive to smells, give it a swerve cos inside smells like a hanging Christmas tree off a 70s dashboard. read more

I have never had a problem with the service I receive here. This is the only repair shop in the area I use. They are honest and don't rip the customers off on their prices. I was always told to never take your car a gas station for repairs, you'll get taken for to much. The mechanic, Dave is accommodating and reasonably priced. read more

These guys do a great job and are honest to a fault.

Warning these people are thieves overcharging for propane. I was looking at the meter and what was Debbie down into the multiple fuel tanks did not add up to what I was charged for and what was finally charged was two different things. The female attendant who seemed to be in her 20s to 30s wanted me to wait multiple hours because she did not want to fill the tanks. Rather than going to another facility as I had 20 people working I decided to have her fill these tanks. Anyhow when all is said she tried she tried charging me additionally and then tried to get me to step to the side so she could help the people that were waiting behind me obviously from the comments of other customers she had done this to other people before. I will never go back to the station and will drive further not to have to put up with this attitude from these people. I have informed my credit card company of this facilities actions read more

Not just a GAS station! The Shell Service Center provides good service for you car AND at very reasonable rates. Anything from batteries to tires to mechanical work, they are there. The customer service is excellent. The service department is extremely busy all the time, so an appointment is recommended, but not always necessary in an emergency situation. They will try to fit you in if your tire has a puncture or your car is overheating, etc. They staff is always very courteous and professional and greet you with a smile. HIGHLY RECOMMENDED!! read more

Well, if only I had read the previous review first then I wouldn't be out $200. I took my car in to get a quote on my brakes 'cause they squeaked a bit. The guy(Dave)quoted me $170, I knew I was getting hosed but was willing to pay for the convenience of being close enough to walk home. Left the car there and was told I could pick it up in two hours. Two hours later I get a call from Dave stating that he didn't have the right parts and he asked if I could wait until tomorrow. Well I didn't want to be without my car overnight plus I had an early morning class the next day. I told him the challenge I had with that which he tried to remedy with an offer of a ride to my class the next day if I could figure out a way to get home, I declined. He said he couldn't put the car back together for whatever reason. My only option was to have more expensive parts put in if I wanted my car back that evening so I paid the additional $30. I know it's only 30 bucks but the original quote was outrageous and to wait til the time I was to pick up the car to tell me that he didn't have the necessary parts...that also happen to coinside with the closing of the parts store. Just an altogether disatisfying experience next time I'll pay for quality not convenience 'cause I did not get either at this place. read more

do not take your care to get repaired here. this review is from my boss: "$4500 later, after taking my car here for them to do a vulvae job and replace the head, they never did any of the work they charged me for. this all started last year. every 3 months i had to take it back for them to look at and they told my guy friend that i was just a dumb girl that didn't know how to drive my car. it is in san diego now be repaired by a professional shop, after taking to this guy he said brackets, bolts, and other parts were never put back on the car!!!!!!!!!!! so beware, ladies! ... by the way, my car could have caught on fire at any given moment because of these now missing parts. "- linda read more

The last/first service/gas station on the way in/out of Palm Springs Via 111. Never a problem filling up here. I always gas up here late night. Their pumps are on 24/7, although it may not look like they are open. read more

Our car was overhearing when climbing to the Palm Springs Aerial Tram Station. We were lucky that there was a gas station with auto repair at the bottom of the hill. The Auto Tech, Dave Dornon, identified the problem, ordered the necessary part from VW and repaired our car. We could not have been happier with his helpful approach and professional service. Thank you, Dave. You save us!!!! read more

Avoid this place like it has the automotive version of the plague. Seems as though I had the same problems that these other people had. Brought my Jeep here because it was backfiring and the shop was close to the house. They ran diagnostics and began repairs warding at the top of a lengthy report. After paying $800 twice, we were still at square 1; nothing was any better. In fact, it was getting worse. Instead of paying ANOTHER $800, I went to the dealership for a second opinion and showed them the diagnostics report and explained that I was 2 weeks into this repair nightmare and $1600 in the hole. Fifteen minutes later the mechanic at the dealership came back with his diagnostic report and the solution to the problem, popping in the new computer board. He laughed at the report from Shell and said that it was a fake, probably a word processing document, because half of the "faulty items" don't exist on my make and model. When I disputed the charges with the credit card company, Shell fought it saying that they had really replaced parts. And they had...from a bogus diagnostics report that didn't list the REAL problem, and probably didn't need to be replaced in the first place. I eventually got half of my money back, but not until months of fighting had passed. What a complete waste of time, money, and trust. read more