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    Shell

    2.8 (9 reviews)
    Open Open 24 hours

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    9 months ago

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    2 years ago

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    10 months ago

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    2 years ago

    Informed empoyee pump was inop he interned made diragurtoring remark about how I pump gas will no longer go there.....awful customer service

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    PrimeWash Express - Upland

    PrimeWash Express - Upland

    4.2
    (886 reviews)

    Service of their team members are courteous attentive and friendly. I love going through the wash…read morewith the soapy foam scrubbers and lights This is self serve car wash so soon after I finish up with the high pressure air to whisk away dust or excess H20 then vacuum away Value: I received a special for 3mths for 23.99 unlimited with the extra drying for new customer Only downside for me here is the tire dressing shine which doesn't really go on as smoothly or completely on all tires lol and I have my washcloth to smooth it out anyways So overall love this place and I go at least 4x per week since I don't have garage....hence unlimited car wash, air and vacuuming YAY

    It's an okay car wash, but a few issues keep it from earning a higher rating, some of which are…read moresignificant. On my third visit, I ended up with a completely punctured tire right after leaving the lot. I can't say for certain whether it was caused by the machinery or debris on the ground, but the timing was hard to ignore. It resulted in a tow and a replacement tire on a busy day. The staff didn't take responsibility, and it didn't feel worth the effort of pursuing further, but it's something to be aware of. On a separate visit, I experienced an unusual issue where what looked like small static discharges were forming along my sunroof during the wash (I have video of this). When I brought it up, the response from the front desk was minimal, they said they would "look at it," but didn't ask for details, review the video, or document the issue. There was no real follow-up or concern shown. I also had an issue with their membership tag not working. Instead of resolving it properly, I was given a loose tag from a sticker sheet to show at the gate. Since then, I've been questioned multiple times by staff asking where I got it and how I obtained it, as if it wasn't legitimately issued to me. This could have been avoided if the original issue was handled correctly. Overall, the customer service has been consistently disappointing. I haven't had a single interaction that felt helpful or even neutral, at times it comes across as dismissive. They also removed the kit that used to be included with the wax/polish tier, which reduces the value, especially considering the membership is around $50/month. I usually prefer resolving concerns directly with a business, but based on my experiences, I didn't feel that would be productive here. I've since canceled my membership and switched to another tunnel wash nearby, where the service, value, and overall experience have been significantly better. Given my experiences, I wouldn't recommend this location.

    House of Car Wash

    House of Car Wash

    4.5
    (94 reviews)

    I'm giving House of Car Wash in Montclair four stars and honestly I'm being a little generous,…read moremainly because the staff was genuinely very nice and accommodating, and I want to give credit where it's due. This one's partly on me because I showed up without my key, but they were super patient and worked with me, even letting me drive my Tesla through the wash myself. They helped me figure out valet mode, didn't rush me, and were calm while I was clearly stressed trying to get everything sorted. That kind of customer service matters and it definitely saved the experience from being a total letdown. That said, the vibe was... strange. I pulled up and genuinely thought the place was closed. It was completely empty, no cars, no staff visible, nothing. It felt like a zombie zone. I sat there confused for a minute until someone randomly appeared and waved me in. Even when I went to pay afterward, there was nobody around again, which added to the whole uneasy, deserted feeling. What was extra surprising is that it was a Tuesday special, so I expected at least some traffic. Seeing it that dead was honestly concerning, especially given how highly rated this place is on Yelp. As for the wash itself, I paid about $50 for a wash with wax and I don't think I'd do that again. I actually watched them wash the car and didn't see anything particularly special that justified the price. It wasn't bad, but it also wasn't impressive. I also tried the massage chairs out front while waiting, which cost $5 for 15 minutes, and I definitely wouldn't recommend that. Totally not worth it, especially sitting there alone in an empty lot. Overall, the staff was kind and helpful, and that's the main reason this isn't a lower rating, but the odd atmosphere, pricing, and mismatch between expectations and reality mean I probably won't be back.

    Amazing value for exterior wash and interior vacuum/clean…read more My used lease car was so dirty with pet hair and evidence people had lived in it. There was food and drinks spilled everywhere it was sticky stinky and gross. The lease company asked for some estimates declining all of the $200-500 detailing services. I came upon this place which did a nice basic job of cleaning the interior and exterior for only $50. Big win! If your car is gross and dirty and you don't want to break your back cleaning it come right over. The services were well worth the $50

    Mountain View Car Wash

    Mountain View Car Wash

    2.4
    (264 reviews)

    The old adage "You get what you pay for" is the perfect one for Mountain View Car Wash…read more About 3 months ago, my car was looking a little shabby inside. My daughter had spilled her melted ice cream in the back seat, I had been using my passenger side seat as a table for late night drive-thru dinners after work and taking night classes. My car looked like a wreck. Seriously, I was disgusted to have anyone get a ride from me due to how bad it looked. I took it to a car wash by work to have my car "detailed". This car wash place assured me that all the stains (grease and ice cream) would be taken out and my car would be "like new". They only charged me $100, which I thought was a great deal. Turns out, they didn't do anything more than vacuum, shampoo, and add air fresher; those stains lived on. This brings me to Mountain View. I called ahead and the nice young woman on the phone assured me the stains would come out, as she expressed confidence in her crew. I paid twice as much as the other car wash place, but guess what? The stains are GONE! Also, my car, quite literally, looks like new (again)! I was ecstatic to see my car looking so nice again! My only complaint is that they don't have those plastic liners to put over your seats after a detail. This means I had to drive home and get my clothes all wet from the detail job. If they can fix this (and, as a fellow Yelper suggested, offer an air freshener), this place would definitely be five stars.

    I love this car wash because of how fast and effective it is. The price can't be beat. Jesse is…read morealways there when I come in and makes sure my car is spotless. He leads my car in well (I always tend to do a horrible job). Jesse really goes above and beyond. Marissa greeted me and I don't want to leave her out of this review because she was very friendly and informative. Great staff! The customer service experience has improved so much from a couple years ago. I will keep coming in because of them.

    Shell - servicestations - Updated August 2026

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