Max was extremely helpful and accommodating. I had an issue with my plates and he took time even on his break to assist me. Very kind and helpful. The washes are always amazing and I'm so happy to live very close by. Staff here has always been so kind and I really appreciate that. read more

I opted for the $15 supreme wash which includes a wheel blaster and tire shine but post car wash, it was still pretty dirty. However, the best part of this car wash is the powerful vacuum at the end of it! The vacuums had a great suction and was able to clean up all my dog's fur lingering on the floors and on my seats. I used to go to the other car wash in Montclair near Costco since it's $7 for tire shine + car wash but the vacuums over there are so old and has terrible suction. This place is with it for vacuums but not worth it to the tire shine + wheel blaster at the $15 tier. Maybe I'll try the premium wash at $18 next time or just go to a hand wash place instead to treat my car once in a while. read more

Montclair Express - Car Wash Near Me - Montclair, California

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I tried this place out using a coupon I found and I wasn't disappointed. Once I arrived there was an attended to help check cars in. This is the type of car wash where you sit in your car and then you can vacuum after. I got the premium wash and it did a really good job with washing the car. After, I dried it in the bay with towels that I brought. I then proceeded to vacuum my car which was super dirty considering I have kids who always seem to make a mess.. lol. The vacuum did a really good job picking things up. I think the only draw back was that the vacuum had a long straight head which made it tiring to hold after awhile. My hand was hurting after 20min. I prefer a "T" shaped head which would catch more and other car wash places have that shape, especially in Huntington Beach where they have a lot of car wash places. I enjoyed washing my car here and it really did a good job. I'm considering getting a membership. Great spot! Busy intersection so make sure you drive slow to get in and watch out for cars on the way out. read more

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Been a customer for over 2 years. I chose this location due to my ease of washing my vehicle coming from work to my home. At first everything was going as it should have, after a few months I starting noticing that this location would be shutting down due to malfunction of the carwash itself or would be open but the vacuum system would be shut down pretty often. It was always something with this spot so I finally decided when prices went up I cancelled my membership and now I have found another location that has kept me satisfied with a lease amount of money that I used to pay for. I don't recommend this place anymore after the downfall of their customer care. read more

This is a great car wash not only for people that reside in the area, but also for anyone passing by the Central Ave exits on the 10 or 60. That's what I did on the way to Palm Desert. It's a short drive off the exits. The least expensive wash is $8.00 The most expensive is $19.00 The 2 exployees that I had contact with were excellent. They were customer oriented, focused, and helpful. I would hire them to work at my company. The wash did a very good job. No automatic wash will take off all the bird poops but this one got most. There are 2 long rows of vaccumes with large spaces. No one is going to have difficulty finding an open vac and you wont get sprayed when someone uses the air hoses. The vaccume suction is fierce. I lost another pair of rubber gloves to the hose that was close enough for a split second. It also grabbed my short pants leg and I had to forceably yank it away to get it off me. Keep anything valuable far away. Like all automatic car washes they are harsh on you car's body. Today this one broke off my rear wiper and rendered it useless. (See picture of condition after the wash) Who needs a rear wiper anyway? They do not tape your wipers here unfortunately. The Premium wash comes with automatic machine applied tire shine. I was glad they were able to turn it off at my request because at other washes it's not accurate and over sprays the oily substance into the brake rotors whuch decreases stopping distance and causes accidents. I would default not include it unless specifically requested by a customer after they sign a waiver of liability. They have nice clean restrooms here: you need a code to enter. No paper towels--bring your own. I wanted to buy a dry towel in the vending machine, but after I put $2 in paper bills in 2x and it said sold out even though there were many, I left with a fist full of quarter refund converted from my dollars. In sum, Car wash did a very good job cleaning the car, (but broke off my rear wiper), nice restrooms, excellent vacuum, nice diligent people work here. I would wash here again my next time in the area driving by. Now that the rear wiper is broken I don't have to worry about it breaking a second time. read more

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I've been going here for almost a year now and I have the membership unlimited washes, I have always got the bug spray before I go into the wash itself. I don't get all the bells & dings I have touch less since my car is new and they are not responsible for any scratches at all. Everyone always gives me the bug remover spray when I go through. The employee just shoots some on your hood and top of car. Yesterday I went and it was a different day than usual, and the man said I could not have spray at all, because I don't have the PREMIUM PACKAGE. I was like well I have always got the bug spray he said no. And rude he was. All Packages should include the bug spray. No matter what. You pay a lot monthly I pay $28 a month, the least you could do is put some spray on my hood and top of my car. How petty is that. I would have to pay $40 a month for the bug spray. I am the package down from Premium. Gessh, I went and bought my own to use now but damn it was just some bug spray I would have gave it to the customer to make them happy instead of being a rude jerk. I was thinking about cancelling my membership and changing car washes, but the only thing keeping me there is it's touchless and I have not found another one around. read more

**WARNING** Do not ever take your car here. Your rim will be scratched. Take your car somewhere else. This is very upsetting. read more

Montclair Express - Scratched rim - Car Wash Near Me - Montclair, California

Took my car in today and was assisted by Jose. He was very friendly, informative, and quick. Loved my experience. 10/10 recommend!

My car never drys and it still has soap all over it. I pay for a membership which has yet to be downloaded in the system, so I have to be let in by an employee everytime I go, which im sure they're sick of doing as well. At this point, I might go to the carwash on Grove since they have better service. read more

Montclair Express - My car is still soapy and wet. - Car Wash Near Me - Montclair, California

I've been going to this car wash since it started! I paid $19.99 for the basic wash . I get billed every month since then , but this month I was billed the "New Member Price " $22.99 ! No email, no text ! I went twice , I asked why didn't I get notification that you are raising the monthly payment? The worker apologized and took my name, license & phone number and said someone will contact you. Two times! Sill no one in the two weeks ever called or text me . I will continue to use it since they already have my money but I will cancel the membership after this month. read more

very disappointed in this car wash as you see my car was not washed correctly and i'm a member of this service read more

Montclair Express - un clean car - Car Wash Near Me - Montclair, California

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the machines wash pretty well and I like the free vacuum services. I have the monthly plan and I'd say it's worth the price if you wash every week. I will say sometimes their hours are inaccurate, and it's happened multiple times that I go to wash during their open hours online, but it's actually closed. They should update their hours. read more

$18 touch less wash that they kept stopping every 5 seconds, my car looks worse than if I just took a hose and walked around my car. It didn't clean anything and it certainly doesn't dry anything when you keep stopping the wash every 5 seconds. Don't waste your time read more

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I had a mixed experience at this car wash. After checking my bank statement, I noticed a $30 charge and was confused, since I'd only visited once and paid $10 for a wash. I remembered that when I initially tried to use apple pay the employee asked if I had my card. At the time I didn't think much of it, assuming they maybe didn't accept apple pay. However, I've now realized that's how he was able to get my card information and sign me up for a membership without my consent. VERY concerning! When I reached out to resolve the issue, the current staff was helpful and issued a full refund, which I genuinely appreciated. The manager also informed me that the employee responsible had been fired for fraud, which shows they're taking steps to prevent this from happening again. Overall, I'm grateful for the resolution but still cautious about the initial experience. read more

The manager Tyler was very polite and helpful for my first time at this car wash!! This car wash is way better than the one across the street that never works and misplaces my side mirrors every time i drive through... I love how efficient and spacious montclair express is and they have plenty of vaccuum stations to deep clean your car after you're pulled through! This is my new favorite car wash 10/10 read more

BEWARE OF SCRATCHES!!! I've been taking my truck here for years and I have had no problems. I took my truck here on Friday, October 3rd and received 6 scratches in different areas all on the driver's side. If management takes care of this issue, I will remove this post and replace it with a thank you post. Until then, BEWARE OF SCRATCHES. If you receive any scratches on your vehicle, bring it to their attention immediately. read more

Found a coupon online for free! And when I got in line the gal smiled, took my coupon, and gave me great service! I've been to a few other drive thru car washes but I definitely saw a difference in service and friendliness. I most appreciated the trash cans which are scattered about, I dragged one close to the car and was able to throw stuff in as I went. Went on a Saturday and the liner was fresh, so I know they keep up on emptying them! So convenient to have them moveable! Also, I loved the extra touch of the little hand held pressure air, because there's been little crumbs I haven't been able to get til I put that puppy on them! $9 for the cheapest one, 17.99 for the premium! Looks like the always have deals since in line they gave me a code and will send me a free premium read more

I have been coming here since they opened. I will no longer be coming here anymore, I have the $19.99 monthly service it's gone up to $22.00 that's a$3.00 hike plus if you don't have a membership it now cost you $10.00 for a regular carwash Another issue they need to work on is that when advertising they don't put on there for new members only very misleading I will be taking my business elsewhere This place is a scam Don't go here Don't go here read more

AMAZING customer service! Employees were very helpful and polite especially Tyler outstanding representative of management. 10/10 experience read more

This review has nothing to do with the staff. Whenever I was there the staff was always friendly and helpful. Any company that allows you to sign up for a subscription online but does not allow you to cancel it online has scam like tactics. There is no reason why I should have to go in person to cancel a membership I was able to get online. Brace yourself when it comes to cancelling the membership. read more

Montclair Express - Terms of serivice the company has stating you need to go login to your portal to cancel the membership and not go in person. - Car Wash Near Me - Montclair, California

Cody took the time to help me use the system since I'm new to the drive-through car wash. He explained the wash pricing so I could understand. It was a great deal and definitely recommend this one It was very clean here and Cody is definitely the go to person. read more

Montclair Express - Getting clean - Car Wash Near Me - Montclair, California

5 stars. I have the monthly membership. Noel was on top of things tonight. Got things cleaned up in the bay and then sent us on our way. Equipment is always working here. HUGE plus for the recent wind weather that covers my car with dirt read more

Montclair Express - Car Wash regular - Car Wash Near Me - Montclair, California

Would give ZERO stars if I could. My wife and both have accounts and today noticed a Family Plan banner offering $5.00 off EACH vehicle. I spoke with the lady manager inquiring about the family plan, she said it was easy, that we just needed to put both of our cars under the same payment card. I said perfect! I then stated the discount was $5.00 off each vehicle correct? She replied, no only one. I replied, well your banner says $5.00 off each vehicle. We both went outside to look at the banner. She then replied to me that it says $5.00 off A vehicle. I said no, it says EACH vehicle look a little closer. She said oh I'm sorry my eyes are pretty bad, then told an attendant to take down the sign. We went back in the office and she asked for my debit card, I asked her, so I get $5.00 off of each vehicle correct? She said no only one. I asked her for the manager, she said she was the manager. I said as a manager, you cannot honor the sign?? That is fault advertisement. I asked for the owner? She replied. They're not on the property often. There is nobody I can take my complaint, unbelievable!! Please see my attached photo it clearly says $5.00 off!!! read more

Montclair Express - Sign in the car wash driveway. - Car Wash Near Me - Montclair, California

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Pretty good for a drive thru car wash. Fairly affordable. Noel was kind and helpful since it was our first time there. I would definitely come back! read more

Thank You for always responding my concern. It showed that you guys really care about the customer. And i just want to say Montclair Express car wash is still the best for me. One time on the weekend i needed to clean my car, and it was super pack, and i called the number and asked if they can open the other lane. And they came out right away and open the other lane. read more

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The hours are not posted at the kiosk. The attendant took my payment and did not state that the car wash would close at 8 pm. I was there at 7:56 pm. Just enough time to run through the car wash and the vacuums were shut off! When I asked about the vacuums another attendant said that they close at 8pm. Don't take my money if the services are not available. THEN the attendants were telling each other SHE is mad. A customer (there friend) where are you from? We close at 8pm every day. Not the customer service your car wash should be exhibiting. read more

If you're looking for a good, reliable carwash in the area, the Montclair Express Car Wash is the place to be! When you enter, you can choose which car wash you want- premium, supreme, and deluxe- and then you pay and head into the washing area. (They also hand you a drying towel to use!) I love how convenient it is and I love the free vacuum. It is super strong so it's perfect when you need to vacuum the inside of your car. Also, the staff are super friendly and kind! I tried the touchless car wash option today and it didn't clean as much as I expected it to, but Cody helped me out and let me go through the wash again and it was way cleaner! Thank you, A+ customer service! Also, they have monthly memberships so if you clean your car often, it is totally worth it. Anyways, touchless would be good if you just need a quick rinse, but if you need a good wash, the regular wash will do the job. read more

Been going for awhile, team is always friendly, smiling, helpful. The area is clean inside and out. Wash is great, vacuuming is amazing took all the beach sand out! definitely recommend read more

Montclair Express - Friendly smiling staff. - Car Wash Near Me - Montclair, California

I like how quick and easy my visits at Montclair Express are. The team members at the entrance always helpful and welcoming. Car gets pre-spray and then washed without issues. The monthly membership is a great deal. read more

I've been to this place, and both times our car was not fully washed. The rear (hatchback) and lower bumper area were still dirty. Not sure why their machines don't cover those areas. Other car washes I've been to I have not had this issue. read more

Tyler your response to my previous review is nothing but smoke and mirrors! You neglected the fact to address Cody grabbing my gift card and walking inside the building! He could have easily taken a photo and would have all the info he needed. Even if the charges take place in NY. There is a thing called the internet that allows you to make purchase around the world! Don't buy gift cards from unauthorized dealers and a lot of times they have been compromised already!! Blah blah blah! You obviously are spinning the situation and neglecting the facts on what really happened at Montclair Express Car wash. read more

Great customer service from my friend Ziyan highly recommended!! Will for sure come back read more

Was told that if I get the monthly membership I could just call to cancel but when I called they said I have to come do it in person. And I also noticed my rims were scraped up but I'll give em the benefit of the doubt and say I just didn't notice it before taking it there. read more

Cody the manager is the sweetest and coolest here at Montclair express. Oh and Tyler! Super helpful read more

Montclair Express - Car Wash Near Me - Montclair, California

Gio is a keeper!He helped me understand each monthly service. Took his time and was very informative. Give him a raise and a promotion!

I locked my keys in my car the worker came out and helped to the best of his ability thankfully triple A was able to come. However I commend him for taking the time! Nice to see such professional service. read more

Well it is true we learn something 'new' daily or sometimes. I purchased the monthly membership wash. I went to the car wash only to discover what looked scratches on my car. I returned to the car wash ready to fill out a claim form, then came Nathan !!This wonderful employee assured me it was dirt from under my car. The wash washes away dirt from under the car.(WOW)! Well Nathan was correct! He cleaned away the the dirt, I thought was scratches with a towel and solution. This is what customer service looks like. I will not be cancelling my membership. Mary T. Pomona resident read more

Noel always helps out. Great customer service! New towels and air freshener. I got a membership because of him read more

5 stars for this place. We have not had such good customer service in so long. Cody and his team were excellent. The wash is state of the art and there were a ton of vacuums to use. We will be signing up for a membership because you can tell the staff here actually care about your experience. read more

Good deal. Clean and great vacuums! They have the air nozzles too. Highly recommend! Will def go back again.