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    Shellback Plumbing and Drain

    4.8 (761 reviews)
    Open 8:00 am - 4:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Reviews With Photos

    Edgar O.

    Very disappointed in the service from Shellback Plumbing. One of my properties had a very foul odor coming from the master bathroom and I wanted to get rid of the smell, so I called these guys over and they inspected the bathroom and said they need to clean the bathroom by using a cable drain and by removing the trap. I paid $271 for that and the smell still didn't go away so then they recommended to replace the toilet gasket which was another $362. Well that didn't get rid of the odor and I was already down over $600. I called another plumber and they came in and cleaned the drains the proper way and told me that the previous plumber didn't do a good job cleaning the drains and left a lot of gunk. Now there is no more smell!!! The pictures attached are from the new plumber. Shellback scammed me and kept making up reasons to call them back and pay them. Will never trust them ever again and I strongly suggest everyone to get 2nd opinions before agreeing to their service!

    Tina O.

    We had a pipe off the main leaking outside and called the office on a Monday morning. The office staff was very helpful and sent a plumber to our location that same morning. My husband had dug up the area and found the leak. The irrigation line off the main was not installed properly and appeared to be under pressure, therefore it eventually cracked. Kevin with Shellback worked hard to come up with the best solution. This job took about 4 to 5 hours and then he came back to turn the water back on and check everything. Kudos to Kevin for not being bothered with my husband watching the work. My husband said he learned a few new things. I would say years ago my husband would have made this repair himself. The work entailed being on your knees and bent over the entire time. It is reassuring to know there are professional plumbers when the job is too much. I contacted the office when I could not get the 10% senior discount coupon to print and she said not to worry. They applied the discount without having to be reminded. Shellback Plumbing is a local company and has been easy to work with. We found them a couple of years ago when we had plumbing problems covered under a home warranty. We always requested them when we had a plumbing claim and continued to use them once we no longer renewed the policy.

    Professionally installed by Shellback plumbing.

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    1 year ago

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    Gary B.

    Thank you very much

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    11 months ago

    Good service, reasonable rates. They were the cheapest among the 4 quotes I got and the work was quick and efficient.

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    1 year ago

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    11 months ago

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    11 months ago

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    1 year ago

    Kevin was fabatstic and a pro. Appreciated his expertise and attention with my sink and garbage disposal.

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    7 months ago

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    2 years ago

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    2 years ago

    Alex was absolutely amazing and saved the day! Will definitely hire Shellback again!!

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    2 years ago

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    2 years ago

    Very fast response. Professional employees. Went way beyond to get my water main leak repaired as quick as possible. Thank you David!

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    3 years ago

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    1 year ago

    Prompt, quality service. Fixed the leak and installed my faucet in minutes. Erik did a fantastic job!

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    2 years ago

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    Gary B.

    Thank you very much Frank

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    2 years ago

    Quick to respond and handle the problem right away. From the phone call, they were at the house in one hour. Unbelievable service.

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    Gary B.

    We appreciate the kind words Tim. Have a great day

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    2 years ago

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    4 years ago

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    Page 3 of 20

    Ask the Community - Shellback Plumbing and Drain

    Do they also do water softeners? Have any of you had experience with that?

    Depends on the area. Water Softeners are banned in Santa Clarita. You can install a Water Conditioner that improves water quality dramatically. Other areas still accept the… Read more

    View All 2 Questions

    Review Highlights - Shellback Plumbing and Drain

    I was connected with someone named Gary and let me just say that you can tell he takes pride in customer service.

    Mentioned in 102 reviews

    Read more highlights

    Payless Water Heaters

    Payless Water Heaters

    (1k reviews)

    After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

    I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

    Matthew's Plumbing - Running the gas line to the stove

    Matthew's Plumbing

    (174 reviews)

    I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

    Matthew is an honest and well-mannered individual. He arrived on time with all the necessary…read moresupplies to complete the job. The work turned out to be more involved than he initially anticipated, but even when I offered to pay the difference, he stuck to his original proposal. Matthew took great care to protect our home, putting down floor coverings wherever he worked and thoroughly cleaning up afterward. He was especially careful when opening the drywall, only creating the openings necessary to complete the work properly, even when things got challenging. Since he was working on a gas line, he took extra precautions, checking for leaks three to four times. He was patient, thorough, and focused on doing the job right instead of rushing through it. Matthew also recommended a drywall professional to help close up the openings after the project, which was a huge help. Overall, I am extremely pleased with Matthew Plumbing. I would absolutely recommend him to others. His charges are reasonable, and he is responsible and communicative -- more than I could ask for.

    Plumbing by Kirk - Beautiful work

    Plumbing by Kirk

    (326 reviews)

    This was the first time I had work done by Plumbing by Kirk, everything was exceptional, quickly…read moredone in a very professional manner by Justin and Peyton. I had many repairs done to my home, that I purchase 6 months ago. Shower valve and head replaced, bathroom faucets replaced, new valves to all the fixtures installed, expansion tank and check valve installed on water heater and all new lines to the water heater. Tracey in the office did a fantastic job, she took information over the phone and I texted her photographs to come up with an estimate. It was done very efficiently and fairly priced. They will be my go to plumbing service from now on.

    Kirk and his company have earned our loyalty time and time again. I've had his team install our…read morewater heater, dishwasher, water pressure regulator and even unclog some pretty nasty drains. Multiple times Kirk has come out himself to help fix things in our old home and even issues that other maintenance people have caused. Recently our HOA had done work on the sprinklers outside of our unite. The next day, our water pressure was off the charts and reading wayyyyy too high. I called Kirk and he helped me for 3 hours on the phone at 8am on a Saturday until he was confident he knew what the issue was. Then he walked me through what to tell the HOA in order to have their team repair the damage. They did it. The other team came back and corrected the issue. And Kirk never asked for a dime. He just wanted to make sure things were smooth and working properly. Kirk and his team have earned my respect and trust. I can't think of any other company that would go that far above and beyond to help someone for free. Thanks Kirk!

    Shellback Plumbing and Drain - plumbing - Updated June 2026

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