I got three bids before deciding on Kims plumbing to replace my old water heater. I am so glad I chose this company. The gentleman that was sent spent a lot of time and effort making sure that the old heater was removed and cleaning up after the rust that it left from a small leak. He was very thorough very clean very nice and the price was right. My new heater is so much better than my old one. The location of my water heater is in a closet in my condo and I was told by one company I could not fit a 40 gallon heater even though that is what I was replacing. Kims plumbing provided a really good 40 gallon heater and the job went smoothly. Start to finish. Thank you to Kims. read more

Always responsive, quick, and knowledgeable. Prices aren't bad either! They've helped in a pinch and for a planned bigger job.

Came to house on the day we called, Devon, came to the house on time. He was very helpful with questions. He cleaned up after the job was completed. They were recommended by a friend. I will definitely carry the recommendation forward. read more

Great company! I have used them a few times, same with my husband. Very fair and they do great work. They're my go to plumber company.

Such great service! I was referred from a mom group on Facebook and they were wonderful. Honest, great price, fixed everything. Thank you so much. read more

Always on time, excellent service and reliability. Well trained people throughout the company, managed very well by Kim, who is also very skilled and knowledgeable. Fair pricing, quality work! Outstanding! read more

So glad others read this. In my first review, I just shared how I was charged for basically nothing.. I didn't even explain how I was called by the Plumber and asked to take pictures that they forgot to take and help them form their estimate.. Which again was over $1500 higher than the actual repair cost. read more

Kim's Plumbing is the best. They are always available! Honest, reliable and very professional. I trust them 100%

They are fast and considerate and easy to work with. Everything they have worked on for me has been fixed well and fixed the first time. They have been quick to come take care of issues and they clean up. read more

Live in Valencia. Downstairs neighbor came up to tell me there was a leak and he had a water stain on his ceiling. Started looking for plumbers and found Kim's Plumbing AND THEY ARE LOCAL. It was late afternoon and they came right away, identified the problem but couldn't fix it right away due to old cheap pipes and needing the part. Two days later another Kim's plumber came out and did a fantastic and rapid repair. The price was reasonable and fair. The work was great. Their employees very professional and trustworthy. Would highly recommend and give them my business in the future. read more

Kims Plumbing did a superior job servicing our immense plumbing needs! Not only are they experts, but they are honest, fair and have excellent customer service! Kim the owner, is extremely knowledgeable and her team did amazing job servicing and working on multiple complex plumbing issues in our home! They went above and beyond and I would highly recommend them and continue using them for our business as well as personal needs. read more

Overcharged for labor and parts were overpriced. Other reliable plumbing companies out there.

It started out baaaad... Ultimately customer service matters, and the owner Kim knows this! She and her team came through like gangbusters. I will forever be a satisfied customer. read more

I called Kim's plumbing yesterday due to a slow water leak concern and they were able to book me the next day. Service was friendly and thorough! They found the issue pretty fast and fixed it for me. They get extra points for being so sweet to my pup! She goes wild when she meets new people and gets the wiggles! They didn't mind it at all! I highly recommend Kim's plumbing! They are honest, reliable and kind! Over all value was fair! Thank you guys for the kind and thorough work! read more

Good company and would definitely use them again. We had a leak on our water supply line leading up from the water meter. Kim's was quick, efficient, and did a good job locating and repairing the leak. Their prices were quite reasonable given the circumstances. Would definitely use this business again when we have plumbing needs. read more

Service from the owner was very unpleasant. All the plumbers and schedulers I interacted with were lovely but there were some delays and avoidable issues and when Kim stepped in to handle them, she deflected, gaslit and blamed rather than take responsibility. Mistakes happen. Delays happen. With the right customer service I would've been a customer for life. The lack of accountability taken was unacceptable. read more

When calling around she was the most friendly, best priced and most professional plumber I spoke to. Her team came and knocked out the job. Couldn't recommend her more. If there was a 10 stars, I'd give her 10 stars. read more

Quick service. Would call again. Fixed my shower - John was fast, respectful, professional. Felt confidence in work, job was relatively simple for a professional. Thank you read more

I rent a home, two bathrooms and a kitchen sink backing up with black water. Kim's plumbing was called out. After going through each area, Cameron the plumber for Kim's plumbing told me that the problem was a result of the main line going from the house to the street as nothing unplugged until he cleared the main line. Cameron specifically stated that he would make sure to let my property management company know that the blockage was not within the house. Low and behold, I was billed for all the charges because the invoice that Cameron sent to my property management company was misstated as he failed to include in his invoice that the underlying problem was the main line from the house to the street. Now I'm at fault and having to pay the price! The work was done correctly but be careful when dealing with this company's communication, especially a third party involvement! read more

Kim's plumbing was professional and honest. They did their work in a timely matter. Everyone was very friendly and helpful, and ready to explain what was being done. read more

I rent a home and had a third party call Kim's Plumbing out for a leak under the kitchen sink. Kim's Plumbing said the garbage disposal was at fault and replaced it without my knowledge until I received the bill. I personally replaced the garbage disposal a month prior to the call and would have accepted that there was a leak, but instead they took my garbage disposal and replaced it with an older random one. Wouldn't be surprised if they are flipping these garbage disposals. They also have ignored my messages for a week! As others have said here ... when using a third party management company, stay away! read more

Beware of this company. The plumbing work was very good, however, when I got ready to pay they informed me that if using a credit card I would have to add 4% for banking services. 4% of my $1755 was about $70 extra. They should have informed me before the work was done because that is not the traditional way. That is definitely a hidden charge. Beware. read more

We are currently in a rental situation and our management company uses Kim's Plumbing. We are so thankful they do. Kim's has been out with very short notice to remedy a few things over the time we have lived here. When we purchase a home in the area, we will use Kim's exclusively. Communicative. Prompt. Courteous and Professional. read more

Honest and reliable. Technician put booties on before stepping on my new carpet . Appreciated that .

Outstanding responsive, team & their expert techs. Can't say enough about how much I appreciate having this referral to share.

Kim is great and her team are too! You won't be disappointed. These guys are great and honest .

We called this morning and got service by midday. Jacob was polite, diligent, and fixed all the issues we asked for. We would use Kim's Plumbing again. read more

Great service and cost for a new Water Heater! Half the price than Goettl. Thank you Kim Plumbing!!!

Great service, fast response time, great communication and reasonably priced. Highly recommend Kim's Plumbing!

This was my first time using Kim's Plumbing. They came the same day I called, arrived on time and fixed the problem on the first visit. Very impressed. Will definitely use them again. read more

In and out fair pricing and honest work. 2nd time using them:). Customer service is an 11!

Kim's plumbing is by far the best in town! We've been using Kim for our business and home for over a decade. Kim herself is just an amazingly kind, trustworthy, and just really good at what she does! The company has grown and Kim has built an equally awesome team! read more

We had a leak coming from our master bedroom bath that ran to our kitchen ceiling. Tom Mercer from Kim's Plumbing came out and immediately assessed / resolved our problem. The service was amazing. Tom was very professional, timely, and was straight to the point. I highly recommend Kim's Plumbing and will definitely use them in the future. read more

We had an emergency leak in our kitchen streaming onto the floor. Kim's plumbing responded quickly by sending plumber John Osborne. He used great skill and determination in fixing our leak. Also, a very good person. I highly recommend Kim's Plumbing. read more

Simply the best , prompt efficient and excellent work. Came on time and got the job done

Excellent care and service. My neighbor recommended them and I can see why. Although they were busy they added my job to their schedule. A leaking main and regulator replacement required. It wasn't an emergency but time sensitive for me. Superior customer service as well. Thank you Kim's plumbing! read more

Showed up to my house Said I would get a phone call with the estimate Never got a call back Kept calling and texting asking for the estimate no reply...this is not how you do business not professional. read more

Yesturday late afternoon we discovered water overflowing from our Master bedroom bathroom and water backing up in both bathtubs. I called Kim's Plumbing in a panic and she had her guy Justin come out. He was here within 10 mins of our call! He was able to take care of the issue within and hour and was a really great and friendly guy! Especially liked that he was very "Covid Respectful!" Our Landlord was very impressed with the timely matter it was taken care of and also happy to receive his invoice as it was very reasonable! Highly Recommend! read more

wonderful company hhelped me a ton great owner as well, came and did grreat work for my mother

The plumbers were great. Just be careful when dealing with this company if there is a third party involved. I live in a condo. The neighbors sink was causing a leak. I called the HoA. They hired Kim's plumbing to assess the situation. In order to fix it they had to go through my wall and ceiling. The leak was fixed but no one will communicate with me. Kim's Plumbing will not return my calls or provide me a copy of the report. Now I'm stuck with the three big holes in need of repair. The leak was caused by a main line. If there is ever a need for them to have to return I will refuse. It's really sad. read more