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    Shelley Jones

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

    By appointment only

    Services - Shelley Jones

    Bridal hair services

    Eyebrow services

    Blowout

    5 More Services

    Chemical treatment

    Color only

    Haircut

    Cut and color

    Hair styling

    Shelley Jones Photos

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    5 years ago

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    Willow's Dream

    Willow's Dream

    4.0
    (97 reviews)
    0.8 mi
    $$

    I love this salon. Amanda is absolutely amazing and so talented. She makes me feel special and…read morebeautiful every time I see her.

    I am extremely unhappy with both my haircut and the way my concerns have been handled afterward. I…read morewas harassed!!! When I called the salon to express my concerns.I was specifically complaining about a stylist named Donna. According to her salon bio, she recently moved from Chicago. Less than 24 hours after making that complaint, I received a text message from an unknown Chicago-area phone number calling me names. The timing was concerning enough that I felt it should be reported to the salon. I did not feel that concern was taken seriously. I was told that someone would contact me regarding my complaint, but I was left waiting without any meaningful response. At this point, I was seeking a refund because I am deeply dissatisfied with the haircut itself, upset by the way my concerns have been handled, and troubled by the harassing message I received after reporting my experience. When my calls were not being returned, I called again for a third time and at that time was told that Donna is the owner of the business and would never do such a thing. My initial complaint was regarding my haircut. I have fine hair, and throughout my appointment the stylist described what she was doing as adding "movement" to my hair. At no point did I understand that significant debulking was being done. That is not something I would have requested. The result is that my hair feels much thinner than before, and I have not been able to find a way to style it that I feel good about. Another concern is that my hair was not blow-dried at the end of the service. It wasn't until I went home, washed it myself, and blow-dried it that I was able to fully see the haircut and notice the issues I have with it. Looking at it styled properly only made me more upset with the final result. Now this situation is much larger and I am still hoping for a full refund for the service.

    Photos
    Mullet by Donna B
    Mullet by Donna B
    Shullet cut by Jasmine on IG: mystic_shear
    Shullet cut by Jasmine on IG: mystic_shear
    Pixie shag by Jasmine on IG: mystic_shear

    See all

    Pixie shag by Jasmine on IG: mystic_shear

    Shelley Jones - hairstylists - Updated July 2026

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