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    Sheltair Aviation Services

    5.0 (1 review)

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    Alamo Rent A Car

    Alamo Rent A Car

    3.0(102 reviews)
    0.7 mi

    Customer Service with Alamo Savannah International Airport was amazing. The initial experience was…read moreexcellent with assistance from CFAR obtaining my vehicle reservation. She was extremely professional and polite in the customer service provided. I then encounter Shaneil would was remarkable with the vehicle walk thru and inspection. She was motivated and very helpful with ensuring i was comfortable with obtaining my vehicle. This was the best service I ever received in this line of business. Simply the Best!

    Had a very poor experience at the Savannah Airport location run by Enterprise Rent-A-Car / Alamo…read moreRent A Car. April 6 we went to Enterprise and were refused a rental for not having a passport. We are Canadian, which contradicts their stated requirements. When we asked for clarification, the manager refused to check or show any policy and spoke to us in a dismissive and confrontational way. The situation escalated to the point where we were threatened with security if we didn't leave, which was both embarrassing and unnecessary. April 7 we returned to the airport to rent from Alamo, not realizing it is part of the same company. This time we had a passport, but were still refused a rental. We were told they would not rent to us based on our interaction the previous day. Staff again refused to explain any policy or provide documentation when asked, and were dismissive throughout. At that point, it no longer appeared to be about requirements, but about how we were being treated. The overall experience felt unnecessarily hostile and personal. Two trips to the airport, time and money wasted, and no rental either day. I contacted corporate 5 to 6 times and was promised follow ups, but never received a single response. Very disappointing and unprofessional experience.

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    Savannah Airport Taxi Counter - The LYFT Area is adjacent to & controlled by the Taxi Stand here in Savannah.

    Savannah Airport Taxi Counter

    3.8(5 reviews)
    0.7 mi

    Got a Taxi here from the airport to our hotel. Thomas Hicks was our driver and was phenomenal. Gave…read moreus some great recommendations and a bit of a history tour, which was great

    Don't Let The Name Fool Ya!…read more SITREP When you arrive into Savannah at the airport, THIS is the place where you go to find your vehicular transportation to the city. It's a BIT of a misnomer, since this spot is run by the Taxi Counter, but it also applies for those patrons wishing to catch their LYFTs or UBERs to their downtown destinations. THE SETUP From several different local sources, I gathered there was a lot of in-fighting for awhile between the cabbies and the lyft/uber drivers for secure space for awaiting patrons to await cars. Apparently, the Airport Managment finally muscled down on ALL complaining vehicle transports and said, "You ALL will pick up passengers here. Our way or the highway!" You access the pick-up area by traversing down a lonnnnnng corridor from the terminal. https://www.yelp.com/biz_photos/savannah-airport-taxi-counter-savannah?reviewid=4oM9oLIJAu7-yCqECY_YmA&select=CT06KLYWaPXYN-65VnEkhg LYFT Once you get to the waiting area, you'll see the sign where to wait for your car pick-up. https://www.yelp.com/biz_photos/savannah-airport-taxi-counter-savannah?select=OagTNug5C61jeLZcocuORg&reviewid=4oM9oLIJAu7-yCqECY_YmA I grabbed my LYFT here easily - after being directed to this Taxi Stand by a helpful security guard - and I was on my way a mere six (6) minutes after confirming my request. THE LOWDOWN "A Taxi Counter By Any Other Name..."

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    Savannah Airport Taxi Counter - The LYFT Area is adjacent to & controlled by the Taxi Stand here in Savannah.

    The LYFT Area is adjacent to & controlled by the Taxi Stand here in Savannah.

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    Dollar Car Rental

    Dollar Car Rental

    2.6(97 reviews)
    0.6 mi

    Jakera was extremely helpful in finding me a vehicle. She physically went out to the vehicles to…read moreverify it had what I needed. She went above and beyond to make sure I was able to accomplish my objective while in Georgia!

    I see Chip O. experienced the same thing I did .Thank you for contacting Customer Service…read more The location has indicated that the vehicle was returned with less fuel than when it was rented, therefore, a refuel service charge was imposed. While we can certainly understand your concern and request, In order to consider an adjustment to the charges please attach in PDF format, a copy of the gas receipt from the actual gas station that includes the name of the station, the address, the dollar amount and the number of gallons purchased. Alternately, you may provide a screen shot of the expanded details section from your credit card statement for the refuel charge. I DID SEND 4 PDFS with details and a Costco CC statement showing I bought gas at 6am. They said it wasn't good enough. They also did not refund my 1 day early return. . After 4 attempts without notice I just by chance checked my CC statement and they refunded the $180 refueling charge and 1 day early return. This is a scam and I can see on Nov 3rd someone else was scammed into paying. Keep in mind the fuel gas was over the full mark. Gas in SC is $2.75 gal. 50 gallons is $137. Class action lawsuit waiting to happen.. I have emails if anyone wants to see .

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    Dollar Car Rental
    Dollar Car Rental
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    Signature Flight Support - Signature Savannah Lobby

    Signature Flight Support

    3.0(4 reviews)
    0.7 mi

    Not a fan!!! Not going back here ever! Their ramp procedures…read morestink. Couple hundred yards from the FBO office is where they park you. Only one other parked airplane on the ramp. Called on the phone ahead of time, coming from Orlando and wanted a quick turn on arrival. Advised the CSR that we needed someone to shuttle our pax inside knowing that it was dark and late and a little rainy. Pax not allowed on aircraft during refueling. Upon arrival, no shuttle standing by. Pax walked in the dark to the office. No fuel truck standing by. Finally fuel truck arrived and the guy didn't even park close to where he needed to be for single point refueling. No clue a quick turn was requested. I asked the CSR why no quick turn response and all she said was I told the guys. No accountability, no attention paid to customer service. And I left my name and number for the manager Derek to call me to discuss and never even got a call back. There are other FBO choices on the field, I shall use the other from now on.

    Just the worst FBO experience in years.. Savannah yesterday. Followed a golf cart into ramp…read more... they had no clue we were there until after we were led down a one way area and turned around. Offered no help in unloading any bag nor providing a luggage cart which we had to walk inside to get after asking (long walk from airplane to FBO). Asked for lav service by telephone but receptionist spoke horrible English and never passed on. When we went looking for lav we were told that it was broken. went to desk and after asking end number three times finally asked if we just arrived. We had called by radio. Called by phone asking for lav service. Stopped by desk initially to get vacuum and gave end number. No one came to collect our garbage. The next morning (today) arrived at 0600 and waited almost one hour for a gpu and fuel. Did not bother asking for lav service. Before leaving asked that receipts be emailed... they were not. Called later to obtain. Friendly incompetent or over worked staff.. will try not to ever use Savannah signature again.

    Sheltair Aviation Services - airportterminals - Updated September 2026

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