Our recent experience with this pediatric clinic was extremely disappointing and concerning…read more During our son's appointment, the MA's prepared a vaccine before we had the opportunity to review the expiration date and brand. As parents, we simply asked to verify the expiration and brand information before it was administered. When we asked to see the injections vile and box to confirm the brand and expiration like requested. The staffs attitude changed immediately and they began treating us rudely. They then brought in boxes of the vials. One of the injections was expiring the same month that we were in, so we were not comfortable giving him this vaccine. We ultimately declined that vaccine and it was never administered to our son. Despite that, the clinic has informed us that they still intend to charge us for the dose that they chose to prepare without our consent to proceed. We did not agree to have the vaccine drawn up prior to reviewing it, and the vaccine was never given. Charging a family for a medication that was never administered and that the we declined raises serious concerns about billing practices and patient consent. Parents deserve transparency, respect, and the ability to make informed decisions about their child's care without being pressured or financially penalized for asking questions. We hope the clinic reconsiders this situation and updates their policies so that other families are not placed in the same position.

I would give this office 0 stars if I could. I spoke with an admin, and they didn't even fix the…read moreissues. Instead they took the side of their office manager, and were disrespectful and unprofessional. They blamed me, saying that I was harassing their office. I explained to their admin that I would leave a review, if the issues were not resolved. I have since edited this review. Instead of being nice and acknowledging their misdoings, I was blamed for reaching out trying to take care of my daughter's health & HIPPA information. I was told to send HIPPA information through a text system. Including medical health history form, and an ROI....When I wasn't even provided any documentation about the text system, and if it was indeed HIPPA compliant. I was given an email address for the office manager. When she stopped wanting to answer my questions, she blocked my emails. I have proof of this. I even called the front office to ensure I had the correct email to send the ROI form to. Also, to ask if there was another email I could send the forms. And I tried again, my emails were still blocked. I was told that she couldn't accept patient emails. When I had previously received 5 emails from her email address. They claimed that I was asking for medication for my daughter, that I never even called asking about. I was told that I called asking for medication, and that was (illegal) and against the law. They stated that I called asking about a medical condition, which she doesn't even have. I asked for the medical records, that was it. Idk if their office got us confused with a different patient? But this office is very disorganized. I left multiple messages, and voicemails. According to them, apparently that was harassment. It took 3 months, and this review to finally get the records sent to the new doctor. The office refused to send records to a different pediatrician, and refused to accept records. They refused to talk to me as the patient's mother, until I left a 1 start Google and 1 star Yelp review. I edited it, due to finally having the records sent. But in order to get those records sent, I had to endure this verbal abuse. I hope no one else has to endure this type of treatment, from a doctor's office. Especially from a pediatrician! The doctors and nurses also never return my calls.

Took my girls to their first visit with them today it was the best doctors visit…read more First, as you walk in there is a sign saying if everyone is well today... this way... if sick... the other way. So nice and clear to help us all stay healthier! Then in the waiting room tv and train cars to play with. Then they had us back to see them before I could fill out the paperwork!! Then we get in and they give them fruit snacks! What!!?? The best! For real everyone was so friendly! I am so excited to have them help my family!! If your looking definitely try them first!!

As first-time parents, we trusted Dr. Peterson to carefully evaluate our newborn. Unfortunately,…read moreour experience was incredibly stressful and, in our opinion, avoidable. During our daughter's appointment, the staff completely undressed her down to her diaper in a chilly exam room, performed the rest of her exam and vitals, and then took her temperature last. It came back low. Rather than allowing us to warm and swaddle her for a few minutes and simply retaking her temperature, Dr. Peterson barely examined her himself. He didn't take the time to reassess her temperature, perform a more thorough evaluation, or explore whether there could have been an environmental reason for the reading. Instead, after only a brief interaction, he immediately told us to be concerned about a possible infection and sent us straight to Primary Children's Hospital for a full sepsis workup. By the time we arrived at the hospital, her temperature was already completely normal. Because of the referral, however, she still had to undergo blood draws, urine testing, and cultures, followed by an overnight hospital stay while we waited for the culture results. Throughout the entire hospitalization, every nurse and physician told us her vital signs looked great. Her blood and urine tests were reassuring, and her cultures remained negative. Ultimately, we were told there was no infection and that this appeared to be an environmental temperature issue rather than an illness. I absolutely understand that newborns should be evaluated carefully and that physicians should err on the side of caution. However, I expected a more thoughtful and thorough assessment before my three-day-old daughter was sent to the emergency department for invasive testing and an overnight hospital admission. I was also only three days postpartum, so having to spend the day and night there while I was still recovering myself, only to find out this was something the pediatrician could have prevented, was incredibly frustrating. A repeat temperature after warming her, along with a more complete examination, could have prevented an incredibly stressful experience for our family. I hope this office reviews its process for obtaining newborn temperatures and ensuring a complete evaluation is performed before families are sent to the emergency department, so other parents don't have to go through a similar experience.

We see Dr. Nance in Spanish Fork and he is wonderful. The billing practices (which are separate…read morefrom the care you receive in the clinics) are deeply, deeply flawed. The billing office caused our family some serious hardship over an unpaid administrative fee.

I was so sad when my pediatrician who is AMAZING, that I've been taking my kids to for the last 15…read moreyears left to serve a medical mission in Mexico. It left me searching for a new pediatrician. We were worried about possible seizures and wanted to talk to them about some sensory behaviors that my sons preschool had pointed out to me. We were experiencing it in kindergarten as well and didn't know where to turn for help. So I spent several hours reading reviews and choose based off what I had read to come to Utah Valley Pediatrics. We scheduled with a doctor who will remain un-named because this is not about him. He gave us a list of psychologists to test and work with my son on the sensory end. We have taken him to a psychologist and have been getting him help. With school starting the wearing of a mask is proving to be something thats too much for him. So I had the psychologist write a letter and took it to the school. I was told that my letter from the psychologist would not be sufficient to make my son exempt from wearing a mask. I was told that I had to get a signed form from a medical doctor. So I called Utah Valley Pediatrics office told them of my dilemma and told them I could bring in the letter from the psychologist and after 3 phone calls and checking and double checking I was told they have a COMPANY WIDE POLICY NOT to sign ANY mask exempt forms of any kind. Are you kidding me. They are the ones who gave me the list of psychologist to go to for help. If they can not do whats best for their patients on a patient by patient basis and make decisions based off the medical knowledge they have there is no way I'd ever trust them with any of my children. I MISS my old pediatrician!!

This office has really gone downhill. They hired a new office manager and she is a nightmare. She…read moreis unable to communicate well, unable to solve problems, and unable to control her anger and adrenaline. As a result, she screams at parents at the top of her lungs and dictates medical decisions that should be made only by doctors. There used to be true caring for patients and families but that is completely gone. Do yourself a favor and go elsewhere. There is great medical care available in this valley, you do not have to put up with this and your child deserves better.

My three kids have always felt comfortable and respected at this practice! Every doctor we've seen…read moreat Willow Creek Pediatrics has been friendly, helpful, and knowledgeable. My family has gone to this office from elementary years through high school and we have been happy with the care here at every age. We love their informative Instagram account (see pics attached)! We have seen pediatricians as well as the licensed clinical social workers and have always felt there was a success outcome/resolution from each visit. We especially love Dr. Memmott but we highly recommend everyone at this well-run practice. The nurses, and office staff are always happy and helpful. You will feel welcome and heard every time you visit!

Love Dr. Allen and the UVP care team! We feel truly cared for and enjoy visiting this tidy and…read morefriendly office. As a first time mom, I'm incredibly impressed/grateful for the kind and knowledgeable staff on their phone line who have always been willing to help with my questions!

I use to go here, until they refuse to see my baby when she was a little bit sick. As a first time…read moremom, I just wanted to make sure she was okay, but everytime I called to get just a check up, they told me I had to go to the ER. I knew she didn't need emerangcy care, she was just a sick baby, and I was trying to see if they could just give her something to help. I called alpine pediatric and they set an appt that day, and guess what! She was getting through rsv all on her own and her little body was doing its job. The fact that they just wanted me go to the er, makes me think they have some deal with the children hospital and get a cut from each child they send there. They don't care about your child, they just want your money.

Found this Dr on Yelp. Checked him out on Healthgrades and other official sites and Dr Pete's the…read morereal deal. He spent so much time getting to know my daughter and grandson. He was so kind and gent and approachable. He even have great parenting tips. We had another grandchild who needed help over the weekend. He was out of town but his NP MaryKate was right on top of it. She was very helpful and kept in touch until the issue was resolved. Take it from a former NICU nurse. This is where I would have taken my children.

We decided to start seeing Dr. Pete about a year ago based off of these yelp reviews and we are so…read morehappy we did. He takes the time to develop rapport with his patients and families, understands issues fully, listens well and even uses American Sign Language with my daughter. They have always had an opening that day for sick appointments and we've never waited in the waiting room for more than 2 minutes before being called back, yes seriously! He always answers the after hours line personally and even on the phone takes the time to explain and make sure you understand everything before hanging up. Highly recommend Dr. Pete!!

I bring my 4 month old baby girl to this office and I love it. It has a cute atmosphere and cute…read morethemed rooms. We usually see Dr. Later and he is awesome. He answers any questions I have and is very personable. We have also seen Dr. Weed a few times when Dr. Later is unavailable and he is really great too. My baby got sick at 3 months old and they recommended that I take her to a suction clinic at the hospital, I didn't know that was a thing, I took her and it helped so much. It's such a great pediatric office.

After our 2 month appointment with our baby today, I was so impressed and wanted to leave a review…read more Dr. Doug Later really cares about children and his patients and it shows! As first time parents, we need all the education we can get and Dr. Later always makes sure we feel confident in his answers before leaving. The other staff members are so friendly as well and great with kids! They did our baby's shots so fast and always talk to him as they take his vitals even though he's only a few weeks old. I am so glad we have UVP just down the street from us!

The doctors are good, attentive, friendly, their hours are good and have after hours availability…read moreBUT if you need immediate help then I would go to instacare over coming to the pediatrician. My 3 month old had Covid, they gave him Tylenol and didn't suggest Covid or test for anything, I took him to instacare and he was tested for multiple things by one test and within minutes we had his test results. I called the office to let them know and they didn't seem to care. This hasn't been the only instant where they've acted dismissive and haven't tested or given good instructions for care of my sick children, I've gone to insta care and they get us in asap and test and give paperwork with instructions. For check ups uvped is great but for illness go to instacare.

My wife came here because of their great 5 star reviews. I don't understand how they have all…read more5-stars because without fail she can count on being 5-10 minutes early to every appointment, and we're talking standardized appointments. She will wait a solid hour (minimum) in the lobby before they finally call her back, then she'll wait another 30 mins in the room, hearing the doctor and nurses bs and socialize ... before the doctor walks in to give her 1-5 minutes of generic "things look great, see you next time". I think it's beyond rude and disrespectful to treat patients that way, to treat them as if their time means nothing.

We've been with Dr. Marriott since he first came out of residency. I can confidently say he has…read morebeen one of the most consistent and caring healthcare providers we've ever had. His personable nature and bedside manner makes every visit feel like we were talking to a trusted friend or family member, not just a doctor. Even as my kids have gotten older, my boys begged for him to remain their doctor because of how genuine, responsive, and attentive he is. My boys are now aged out of practice and now it's just one child that is seen at his practice. He always takes the time to listen carefully, address every concern, and still makes the effort to ask how the rest of the family was doing. That level of care and personal connection is rare. At Dr. Marriott's office, you are never just another patient to be seen. He truly sees and treats you as a whole person, and that has meant the world to our family over the years. We absolutely love Dr. Marriott and would recommend him without hesitation to anyone looking for a pediatrician who truly goes above and beyond.

My family just moved to the Riverton area and I wanted to find a doctor for our children, I am so…read moreglad I found Dr. Marriott! We went for our first appointment and my daughter who is 18 months old was so comfortable and happy to be there, Dr. Marriott was so great with her and my newborn! As a parent I felt comfortable as well, Dr. Marriott was so easy to talk to and fully addressed and explained what was going on during the appointment and answered any questions I had, I would tell everyone with kids to come and see Dr. Marriott, we will be long term patients. Thank you for making the whole doctor visit so great for us!