Was looking for a new pediatrician and ran across their page on a Google search. They were able to…read moreget us in quickly and the office staff were very kind and informative! Dr. Fuller was also amazing and helped us with all of our questions and was amazing with our children!

Do not, I repeat DO NOT bring your baby here to get their ears pierced! They're inexperienced, and…read moredo not train properly! We brought our little girl who is 4.5 months old to get her ears pierced and the girl missed the dot by at least 3cm! She ended up hitting like the bottom cartilage of her ear. She screamed for probably 25 minutes straight. I feel so terrible for her. So now we had to take it out and I am going else where to get that ear redone once it heals properly. Safe yourself and your baby time and pain and do not go here.

lengthy wait time, exam less than 2 minutes, lots of labs, no results. without knowing anything of…read moremy lifestyle or medical history I was instructed, via patient portal posted close to a year later, to take aspirin and don't eat junk food. being GF, having a soy allergy I don't eat processed food (junk), with the inflammation the RA and neuropathy causes and type2 diabetes, I don't eat sugar. If he had looked at my medical records, he would have known my nephrologist had taken me off of aspirin a year before as my CKD was at stage 4. He didn't question my being celiac, when or how I was dx or anything else. As instructed to bring in for my appt all my illnesses, doctors, notes and dates. I did; he didn't take the time to even look. I had to cancel a f/p appt because I had CABG 4+. I have to agree with another review I read...take it for what it's worth!

I have had a wonderful experience here with Dr. Call. He is a good man and I trust his medical…read moreopinion. He did a great job helping me to feel better and overcome some issues I was facing. He worked hard to really understand what I was going through and how I was feeling. He answered all of my questions. The office itself is always very busy. But the staff has always been polite. I would have given them 5 stars, but sometimes they can get backed up quite a bit. One time they got behind by about an hour or so which was kind of annoying. And they are usually booked out a good 6 weeks. I do appreciate that they have a lab in the building, so if you ever need blood work done, it is right there. Overall, I will for sure be going here for all my rheumatology needs.

I went to the Orem Community Hospital Emergency Room yesterday morning at the request of my dentist…read morebecause I have a severely infected tooth, a visibly huge and swollen cheek, and so much pain, OTC meds weren't touching it so I was forced to take my back pain meds (which still didn't take the pain away,) as well as a fever of 103.4 earlier in the morning. My dentist thought I should go to the ER for IV antibiotics for fear that my tooth infection had turned into something much more serious because the antibiotics he gave me weren't working. The admitting person was a sweetheart as was the male nurse; both compassionate, empathetic, and kind. The doctor came in and made me feel foolish and idiotic for going to the ER for 'simple' tooth pain, actually pulling faces at the mention of a dentist sending someone to the ER, and rolling her eyes. THEN, when she seemingly, finally decided to figure out exactly what was going on, she sat down in front of me and said, "Hon, tell me what is going on. How did this happen?" All I could think was, are you serious?? I mean look at my ginormous, pink cheek, lady!! She talked to me as if I were a child and was extremely condescending. I just felt stupid and wanted to leave and go to a different ER but I had an IV at that point (for blood tests, mind you, not antibiotics). Then she sent me in for CT scans of my face to make certain that the infection hadn't spread anywhere dangerous, finally taking my issue seriously. She didn't give me the IV antibiotics for the severe infection, she simply 'upped' my antibiotic (from the one the dentist gave me) to a stronger one. How hard would it have been to simply give me even just a injection of stronger antibiotics?? Or better still, through the IV that was already in my arm?!? Then, she numbed my tooth to take away some of the pain, which it did, for about 30 minutes when the pain came back with a vengeance. I feel like the doctor didn't like being told what to do from a measly dentist, or God forbid, me, and didn't do the antibiotics out of sheer stubbornness and pride. No, I did not go to medical school, I am not a doctor and will not pretend to know how to heal someone in the way a doctor can. I do know my body and knew something was wrong. I also know empathy, which this doctor didn't seem to posses, nor, really, did the female nurse who just acted like it was an inconvenience for me to be there. I went to this ER with the hopes of having some relief from my pain and severe infection. I left feeling stupid for going in the first place. There was no empathy, compassion, or even patience from this doctor. I know there are other doctors working at the Orem Community Hospital's ER, some with likely more empathy than was shown me, but I will *never* chance that again. I will drive the extra several miles to AF Hospital's ER where they are kind, respectful, and even humble enough to listen.

I had a Carpal Tunnel surgery done at this hospital. They asked me if I had they copay which was…read more$350. I said no. Instead of getting payments set up right then they did the surgery. They didn't ask after either. I got a statement in the mail with a paystub and a return envelope. I made a payment(what I could). I am on social security with no other income. The next month I got another statement, made the same payment, did this for 4 months then SLAM. They SLAMMED me into collections for the rest. No notice to call, no call, nothing said letting me know the payments I made were not good enough or that I needed to call, nothing just SLAM me into collections, granted my fico score is in the toilet anyway and I don't care because I pay cash for everything. I will never use this facility for anything ever again.

I have been going to this office since 2019 and have never had a bad experience. The staff is great…read moreand friendly and my favorite provider is Jay Lambert. Jay is hands down the best provider on the planet, not just at this clinic. Whether it's for me, my husband or one of our kids he always listens and gets to the point and takes care of us and never has any judgement! My 13 year old son was just diagnosed with type one diabetes, I felt really stupid even going in there to ask about it because it doesn't run on either side of our families and I felt like I was for sure overreacting but he calmly diagnosed him and gave us very clear instructions on what to do next THEN gave us his personal cell number in case I had questions and THEN he came to visit us at primary children's that night to make sure we were holding up. I'll never forget that it was so kind! Thanks to this whole clinic for always being the best and taking care of my family, we love you! - the Anderson's

I had an awful experience at Reverse Health Urgent Care in Saratoga Springs, Utah. In October, I…read moretook my 3-year-old son there for a second opinion after he was diagnosed with croup at another urgent care. Instead of carefully evaluating him, the doctor dismissed any attempt to diagnose and immediately used terrifying language, telling us our "baby could crash" and urgently needed an ambulance to the ER. This was completely unnecessary and panic-inducing. When we got to the ER, the doctor told us it was just a mild case of croup. They gave him a steroid and sent us home--simple as that. But thanks to Reverse Health's scare tactics, we were left with a $1,000+ ER bill. To make matters worse, Reverse Health told me they would waive the visit fee, but they charged me anyway. When I received the bill, I tried to dispute it, but every time I called, I was transferred and promised a call back from someone in charge. That call never came. I had to keep following up, and to this day, no one has reached out. Even though my insurance covered most of it, the $25 I was left to pay feels like a bigger issue--if they can't honor their word on something that small, how can I trust them with anything more important? This place is disorganized and unprofessional. I wouldn't trust them with my family's care again. Go somewhere else.

I didn't have to wait long to be seen. The Dr was quick and I was out and on my way my way home…read morevery quickly.

Saturday May 18 I went in to be tested for COVID. I was seen and tested in a very timely manner…read moreand was notified of the test results in a timely manner. The reason I went in was because I was coughing a lot and spitting up flehm and had lost my taste. Fortunately I tested negative. I was disappointed I wasn't recommended anything for the cough and flehm discharge. I wound up going to my doctor on Wednesday. He prescribe an antibiotic for my issue.

Labor and delivery unit- Nurses Pam and Steffanie were beyond amazing. So kind, so helpful and such…read morebeautiful hearted women. Made my labor experience worth remembering. Pam even came to see my baby and I in the mom/baby unit to send us love and made my day. Such a sweetheart!! Mom/baby unit- nurses Elise and Alexa were the most amazing nurses I've ever experienced. Most amazing human beings ever. I'm so glad and grateful to have them taking care of my baby and I. Much love and blessings to those beautiful ladies I definitely recommend going there for labor and delivery and have them on your team! I hope they all get the recognition they truly deserve and earned

Incredible care! Kind professional staff and personable. First time I had an Iv that didn't hurt…read more Great nursing staff. Amazing orthopedic Dr Ritchie. His kindness put me at ease. I feel thankful for their care and I am glad they are close to home. They treated my husband with respect which I appreciate. He is my support and they kept him informed.

It's good in some ways and needs improvement in others. The layout is easy to get around. They have…read morewagons by the front door with the wheelchairs, which is fun. The medical staff we get at the lab have always been excellent! Their phlebotomists are top notch for tiny children's veins and are so friendly and kind to my kids. It's the desk staff that could use some more training or people skills or something. The staff at the desk in the lab are always just slouched back in their chairs, don't greet you, don't know the answers to questions, and overall act like they don't want to be there.

My daughter has had a fever on and off for 5 days. Today she started complaining of stomach pain so…read morewe took her to urgent care where she tested negative for strep and they suggested we head to the ER for x-rays and a urine test to rule out appendicitis or a UTI. The ER is very clean. It's about a year old. It's your typical hours long wait time after you get triaged to get a room. Everyone we've encountered has been really friendly and good with my daughter. They' all have offered us a snack or drink. X-rays went well and the exam room was decorated cute and clean. Underwater themed. The technician was friendly and gentle with my daughter. The only thing I didn't appreciate is the Covid tested my daughter without asking and that has never happened to us before usually it's asked first. Plenty of parking.

The Central Utah Surgical Billing department is a NIGHTMARE! I was very angry at the HIGH…read morepressure, to the level of bullying of the woman who INSISTED, no DEMANDED that we pay our insurance out of pocket up front before surgery. My insurance company has told me that my obligation to pay is on the remainder amount AFTER it has been submitted and the insurance company has paid the negotiated, contracted amount. NOT to pay up front. I told your clerk this and she refused to hear it. She would not allow my surgery to begin until she had received 50% payment and a payment plan set up and signed. I felt pressured and very bullied! All while in a very vulnerable situation. I was nervous for my procedure and in a HOSPITAL GOWN. Is this how you run your business?!?!?!? I just got off the phone with my insurance company (DMBA), and they confirmed that I was not obligated to pay upfront. IT IS A NEGOTIATED ITEM WITH THE INSURANCE COMPANY that I am responsible for my out-of-pocket max AFTER the insurance has paid. YOU BROKE CONTRACT with this behaviour. Nursing and medical staff were wonderful but sadly Billing department overshadowed everything else positive and I will not be having any other procedures here again.

I am very happy with Central Utah Surgical Center. They go above and beyond to help you feel…read morecomfortable and safe, during your procedure. I highly recommend them. Special shout out to Jenn and Angie for taking care of me.